Courtyard.io Reviews 399

TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Looking at 321 reviews, reviewers had a great experience with this company. Customers are really happy with the products, often highlighting the variety of packs and the quality of their pulls. Many people also appreciate the platform's user experience, describing the interface as clean, easy to navigate, and visually appealing. However, some customers also noted issues with customer service, mentioning slow response times or unresolved problems. A few other people also felt that the website could be glitchy, with some experiencing difficulties with the shipping screen or login errors. Additionally, some reviewers were not happy with the pricing, citing high shipping costs and fees that they felt were unreasonable or made the overall experience feel like a rip-off.

What people talk about most

Product

Consumers find the product offerings to be positive, with many appreciating the wide selection of pack... See more

User experience

Customers consistently note positive experiences with the user experience. Many praise the platform's ease of... See more

Customer service

People report ambiguous experiences with customer service. Many customers praise the support as amazing,... See more

Website

Customers had ambiguous experiences with the website. Many reviewers praise the platform's ease of use, clean... See more

Price

Reviewers mention ambiguous feedback about price. Many customers express dissatisfaction with hidden charges,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Shipping + packing quality is legit. Have had damaged slabs from other competitors. These guys take care of your cards. Website and app are okay but week-long lasting bugs and slow customer service ki... See more

Rated 4 out of 5 stars

I really really like the platform. My only qualm is the drop rates. When I first started it felt like the odds were actually a bit more reasonable with house edge being obviously high, but now it feel... See more

Rated 4 out of 5 stars

This is an interesting platform for getting into sports cards, etc. Bypass the endless opening of packs to find avg cards. Is this considered an alternate investing space…only time will tell.

Rated 4 out of 5 stars

You are constantly evolving and making important updates to make it more transparent while introducing new products and price points to appeal to every level of collector. My best pull was a Kareem rc... See more


Company details

  1. Collectibles Store
  2. Online Marketplace

Written by the company

Courtyard.io a marketplace built for discovery. From graded sports and Pokémon cards, to comics, watches, and more, buy and sell with 0% marketplace fees and experience the thrill of opening mystery packs that you can sell back with an instant buyback offer. Vaulted storage and insurance come free, so you can buy, sell, and manage your collection on the go. Ship to your home anytime, list in the marketplace, or sell instantly. It’s the thrill of collecting with none of the hassle.


Contact info

3.9

Great

TrustScore 4 out of 5

399 reviews

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Replied to 36% of negative reviews

Typically replies within 1 week

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Rated 4 out of 5 stars

Great app, love what is offered, but the mechanics for purchasing needs to be improved.

Love the app and website, but both navigate different… one is hard to do redemptions. The other takes a long time to load your collection if it loads at all. I have received multiple errors probably 6 to 10 on purchases where it did not display the pack. I still have one pending from 10 days ago and they take forever to fall off, if they do at all, that part I’m not happy about. Another issue is after multiple purchases. Every bank starts to block these transactions Venmo, Rivermark, Wells Fargo eventually they won’t let you use your site due to thinking it’s scam related. Which it is not the site is 100% great and authentic and provide great services but still I would like to be able to use all my bank account accounts to make purchases if possible I’m down to my last one. I may not be able to use this app after it gets blocked. I’m assuming it has to do with all the charges that don’t go through and fall off. Overall app is amazing. The products and services are great. Love The fairness in the odds of what you pull. I’ve sent a lot of my collection to my house. Once it ships. It’s super fast, two days and the cards I receive are exactly what was pictured and documented. Amazing app and a lot better than the other ones around.

1 January 2026
Rated 5 out of 5 stars

@rarechaos

@rarechaos
I love how the packs are offered at good prices and Ive had really good luck! Also the app is always stable and responsive, this is something I appreciate a lot. Thank you, I will continue to enjoy the app.

17 April 2026
Rated 3 out of 5 stars

The products don’t seem to always be…

The products don’t seem to always be quality. Many times you’re left with unknown players that just seem like junk slabs. The delivery services have been a little unclear. Overall enjoy the marketplace component of the platform and the ability to purchase there. Would like to see an integration with other platforms like eBay to better facilitate sales outside of the courtyard offer.

15 April 2026
Rated 3 out of 5 stars

The odds don't feel fully accurate

The odds don't feel fully accurate, and it seems like the pulls/pull rates have been going downhill (compared to when i first started using the app). Customer service is good, so far no issues with shipping either. Marketplace is dominated by a few bot accounts who can instantly offer so there is pretty much no chance of getting a good deal at all due to these bot accounts.

17 April 2026
Rated 4 out of 5 stars

I love the platform just not the Coinbase part

I love the platform. It’s fun to collect graded slabs. My only issue is with the need to connect a Coinbase account in order to buy from the marketplace. I wish I could offer with the bank inform that you already have and allow me to use to buy packs and mystery slabs.

16 April 2026
Rated 4 out of 5 stars

everything is great with the site…

everything is great with the site except for the occasional hiccup with purchasing a pack where it takes your funds and doesnt give you the pack straight away. I really like how quick the shipping is on your vault items, and the pulls have been great!

15 April 2026
Rated 3 out of 5 stars

Comic book packs

As a comic book collector, it’s such a thrill to buy a mystery pack and watch it open, slowly revealing the treasure inside. However that thrill quickly turns to disappointment when it’s revealed to be the same dregs I’ve opened (and returned) already - over the past week or so I’ve seen the same book (same CGC number) sold, minted, sold back, burned, and then re-minted multiple times, sometimes even within the span of a few minutes! This makes me question whether the inventory is really sustainable for a system like this.

On the flip side, having visibility into the Heavy Hitters available in each pack as well as the recent pulls is a great help in deciding to make a purchase. I see there are books in the packs I would love to add to my collection, so I want to keep buying packs to get them, or else buy directly from the marketplace. Would love to see saved searches on the marketplace, or notifications when books are added rather than immediately burned.

I’m also curious about how the FMVs are calculated, and how often if at all they are updated, as these don’t always seem to match the open market.

13 April 2026
Rated 5 out of 5 stars

I’ve been through the ringer with your…

I’ve been through the ringer with your competitors. I’ve dropped nearly $4,000 on Arena Club and walked away with essentially nothing. Most of these other services are absolute garbage—they feel like a black hole for capital.

Courtyard is different. Even if your margins are slimmer, I feel like my investment is actually respected here. I trust you guys so much that I use my platform of 100k+ followers to actively steer people away from the "shit" services like Arena Club and RipIt and toward you.

That said, I want to use your Marketplace way more, but two things are stopping me:

Market Liquidity: You guys need a bigger following so more people are posting cards. I’m ready to buy, but we need more volume.

The "Modern Fluff" Filter: I despise modern cards. Currently, the Marketplace is cluttered with low-end fluff that makes it a chore to browse. I would be on the Marketplace daily if you added a Year Filter (e.g., "1990 and before"). Let me filter out the modern era and the low-end noise so I can focus on the quality vintage I actually care about.

13 April 2026
Rated 5 out of 5 stars

I got lucky a few times

I got lucky a few times, my favorite pulls were 2018 Bowman Chrome Shohei Ohatani sterling continuity rooikie PSA 10 and The Rocket’s Mewtwo Poemon (1999) Japanese Gym 2: Challenge from Darkness Holo CHC Gem Mint 10. Fast turnaround when redeem cards also

14 April 2026

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