Ordered 3 shirts and when arrived they were vastly bigger than the measurements in the diagram, far to big, got a refund less the £3.95 delivery fee and had to pay to return them so almost £8 out of p... See more
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I’ve had a great experience with County Golf. Delivery was prompt, they responded quickly and resolved an error with my order, and they refunded multiple returned clothing items without any issues. I... See more
Avoid this company unless you know which size you are for specific brand. Ordered usual size, way too small, on phoning them they admit, yes that brand does run smaller, no indication on site about... See more
Excellent value golf clothing. Used numerous times and always been really happy with quality and price of goods. Size guide on tops is excellent, giving actual clothes measurements which is important... See more
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Can't really complain, especially with the pricing!
I have ordered a few times from County Golf and the pricing has been excellent! Calvin Klein polo shirts for under £20, Lyle & Scott T-shirts for under a tenner!!
I echo the qualms about sizes of shirts being wild, but can't really blame County Golf for Calvin Klein deciding their medium shirts will be tighter in the arms/longer in length than Ellesse for instance.
I didn't really want to pay for returns, so started by ordering what I thought would be the correct size - but yeah, some items weren't. So now I just accept I'll pay £3 to return some items and order the same stuff in different sizes (I always do this when returns are free).
Having returned a fair few items as a result of this, I can confirm the return was a bit slower than some other retailers, but only a few days post-delivery back to them.
All in all, very happy with service, have recommended to some friends, and will order again in the future.
Sizing issues
I have bought several items from County Golf and I can’t fault their prices. The problem is the sizing of the clothes. I bought three pairs of shorts, same brand, same waist, but different colours. One was a perfect fit but the other two were at least an inch smaller. They wouldn’t refund the postage. Same issue with two tops but I decided to keep them. Also contact with their after sales department isn’t good. If they offered free returns they would get a five star rating because the prices are excellent, it’s just a gamble that the items will fit
Careful What You Order...(sizing)
I recently ordered a few long sleeved base layers from CG, in my usual size, the pictures and price on their website appeared to be very appealing.
The parcel turned up, I tried on one of the base layers and immediately thought they'd sent the wrong size. Nope, size 'large', however, I looked and felt like a pig in a condom. I'm not overweight at all but these things were ridiculously tight and really quite constricting - akin to compression tops.
No mention of sizing on the description, first time I've ever purchased something in my usual size where I could and should have actually sized up to XL or XXL.
Customer service were unsympathetic, replied with a stock answer with regards to returning the items - at my expense.
I'd be very careful when ordering from this outfit unless you're going for your usual brand in your regular size.
I won't be returning.
Completely useless after sales support
Clothes I brought from here fell apart after less than three months. Stitching was coming apart at the seams and the material had developed holes in it. I’d only worn it a handful of times, but County golf said they ‘don’t believe this is a fault, it appears to be wear and tear’.
They repeatedly refused to offer a warranty replacement or a refund.
Sizing is poor
I bought a pair of trousers and they fitted well. I’ve just bought another 2 pairs in the same make and they hardly fit over my calves even though they are the same size. Now it will cost me £4.95 to send them back … I wouldn’t buy from them again!
T Shirts
I bought two t shirts which were supposed to be large but were at least extra large so the sizing was incorrect.
Pleasure dealing with the the County…
Pleasure dealing with the the County Golf team. Little issues sorted out very easily and fairly.
Thank you for the friendly service
Just received my latest order
Just received my latest order . All bought from your fantastic clearance sale . I go to Portugal with my lovely sister . They are of course all golfers . I took some t/shirts from yourselves last year . The recipients from the Hotel & Restaurant , were absolutely made up with the quality of the shirts . The t/shirts I received today , are of the highest quality , at a fraction of the price . Thank you County Golf . For all your help . Kindest regards . Paul Birchall .
Outstanding experience
Recent experience was outstanding. They were understanding of my problem and gave me first class advice and treated me generously.
A fabulous family comapny and brilliantly led.
Pleasure to deal with this company
I've been shopping with this company for the last 3 years. The quality is fantastic, shirts & jackets are proper sizing. Trousers have plenty of different choice, in length & waist. Best of all it is mostly well known brands. Have had a couple of returns mostly due to my own error in ordering wrong size. Dealt with easy & full refund. Sometimes, I manage to bag a huge discount like today of 80%. Keep up the good work guys, amazing.
I buyed there for many years
I buyed there for many years, always verry quick shipping to Germany, always verry good quality. I can only recomment this company.
Standard has dropped
Standard has dropped, take your chance on buying from them, some times good some times bad, lately service has been poor, I use to buy from them regularly now will shop elsewhere, customer relations not good at all, so tke your chance, Im considering small clams.
Top draw
Top draw, items I purchased would be double the price on other sites even on half price sale. Quick delivery also, highly recommend
Great service
Great service. Ordered a few items of clothing and mistakenly ordered a wrong size. I emailed them to check if it could be changed - their CS team got back to early the next day to confirm they could. Order arrived a few days later, very happy!!!
Excellent
Just received our order and impressed with the quickness of delivery. The quality and price was really good. The size guide was true and my husband is very happy. We will definitely be ordering again. Thank you County Golf
Waterproof shoes not waterproof
Bought Under Armour golf shoes which they advertised as being waterproof. A number of players at my club also bought the same shoes from County Golf. We all have wet feet wearing these shoes if it has been raining. Definitely not waterproof
Good Morning
Good Morning , I have had two deliveries from yourselves . I could not be more pleased . The items I have received , are excellent quality . Fast delivery , & very competitively priced . I will be putting my next order in today . I am so glad I stumbled across your website . Everything you have sent me , has been top quality . Thank you . You will have my continued support . Regards Paul .
Great Customer Service
I have read some bad reviews with regard to customer service on this site but I have to say that I had an outstanding experience with County-Golf customer service. I found them helpful, polite, friendly and professional.
I had received a wrong item and returned it paying the return postage. Customer service ensured that I received the refund of the postage as well as the item I returned.
Great shop
Items received were great, excellent price and delivered very fast without any issues. Would defo use again
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