The very helpful and cheerful staff at the store in Hilliers Garden Centre, Botley, are a real asset. The wide legged, cropped jeans I collected from there are such great quality and fit that I have o... See more
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I had to return one item because it was far too big. I returned it to my nearby Cotton Traders Store in Southampton. It was so easy and the member of staff who dealt with me was so efficient and ple... See more
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I wasn’t greeted by the member of staff busy in the corner sorting stock and waited in silence til he eventually came to serve me when I returned an item.Even then he paused to hang things up before s... See more
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As always easy to order for delivery to local store to collect. Ladies always so friendly at Cotton Traders within Hilliers Garden Centre at Botley. On this occasion the dress along with two tops, th... See more
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Company details
Written by the company
Our clothes are made to be lived in and loved for a long time. We go to great lengths to source skin-kind cotton, with a rainbow of colours and a huge selection of sizes to choose from – so whether you’re an XS or a 5XL, you’ll find something to suit you. We'd love to hear how you found your recent experience with us, so we can make any future experiences with Cotton Traders even better! If you have any questions on our service, please visit our comprehensive FAQs at www.cottontraders.com/customer-service-faq. Here you will also find a 'Contact Us' button in case you would like to speak to one of our friendly customer care advisors. Plus don't forget if you visit our website and sign up to receive our email offers and exclusives you will receive 10% off your first order.
Contact info
Woodhouse Lane, Botley, SO30 2EZ, Nr. Southampton, Hampshire, United Kingdom
- 01489 789130
4.7
Excellent
186 reviews
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I like the trousers without zips and…
I like the trousers without zips and belt loops as they make for a cleaner line. The staff were very helpful too.
3 May 2026
Reply from Cotton Traders - Southampton
We appreciate your kind feedback! We are so happy to learn you like the trousers and found our staff helpful.😊
A really good experience
I had to return one item because it was far too big. I returned it to my nearby Cotton Traders Store in Southampton. It was so easy and the member of staff who dealt with me was so efficient and pleasant. In fact I returned one item, a pair of trousers, and my husband bought three pairs of trousers for himself whilst he was there.
27 April 2026
Reply from Cotton Traders - Southampton
We’re happy to hear that the return at our Southampton store was easy and efficient. Thank you for your feedback regarding the pleasant staff member. It’s great your husband some trousers he liked.
Always a nice experience.
I visited the Botley store to collect some trousers that I had ordered on line. The staff were as usual very helpful and the trousers proved to be a good buy.
26 April 2026
Reply from Cotton Traders - Southampton
We're happy you found our staff helpful during your visit to collect your trousers. It's great to hear that the trousers were a good purchase. Thank you for your positive comments.
Best jeans i have ever had
Best jeans i have ever had, pull on jeans just right for us elder ladies.
31 March 2026
Reply from Cotton Traders - Southampton
We are happy to hear that you consider our jeans the best you have ever had. Thank you for sharing your positive experience with our pull-on style jeans.
The very helpful and cheerful staff at…
The very helpful and cheerful staff at the store in Hilliers Garden Centre, Botley, are a real asset. The wide legged, cropped jeans I collected from there are such great quality and fit that I have ordered another pair in a different colour. It's a shame they aren't stocked in store but I appreciate they can't hold all lines that are in the catalogue.
29 March 2026
Reply from Cotton Traders - Southampton
We appreciate you sharing your positive experience at Hilliers Garden Centre, Botley. We're happy to hear that the team was so helpful and cheerful, and that you are pleased with the quality and fit of your jeans. We appreciate your understanding regarding stock availability.
items are accurately described
29 March 2026
Reply from Cotton Traders - Southampton
We're happy to hear that the items matched the description. Thank you for your positive feedback; it means a lot to us.
Reply from Cotton Traders - Southampton
We're happy the delivery was good! Thank you for the Botley compliment, and are glad to hear that your order arrived safe. We appreciate your feedback.
Reply from Cotton Traders - Southampton
We're happy to hear that you found our clothing to be of good quality and that ordering and returns were easy. Thanks for the positive feedback.
Ordered outfits
Ordered outfits, delivered to shop locally. Tried on and some items returned . Refunded quickly, thanks.
15 February 2026
Reply from Cotton Traders - Southampton
We appreciate you taking the time to share your experience. We are happy to hear that the return process was handled quickly and efficiently for you.
Good customer service in store Botley…
Good customer service in store Botley friendly and helpful staff.
Lovely clothes and fit is good
8 February 2026
Reply from Cotton Traders - Southampton
We're delighted to hear of your positive experience in our store and that our products meet your expectations. We appreciate your feedback.
I ordered some goods and was told I…
I ordered some goods and was told I would receive an email when they were ready to collect. I received an email informing me they were at the shop and when I didn't collect them straight away somebody rang to say how long they would keep them before sending them back. This is really good service.
The goods were as described and fitted a treat!
14 December 2025
Reply from Cotton Traders - Southampton
Hi Jenny
We're really happy to hear that you had such a positive experience with our collection notification process. It's great to know the goods were as described and fitted well. Thank you so for your purchase and positive feedback.
Delivered to Store promptly and staff…
Delivered to Store promptly and staff very pleasant and helpful.
14 December 2025
Reply from Cotton Traders - Southampton
We appreciate your positive feedback and are happy to learn that our staff were pleasant and helpful when your order was promptly delivered to the store.
Style and value ,also your Southampton…
Style and value ,also your Southampton shop was great with service that the lady assistants gave Better much much better Excellent.!! Made you feel that you would return again and again for future purchases.
7 December 2025
Reply from Cotton Traders - Southampton
We appreciate you taking the time to share your positive experience. We're happy to hear that you enjoyed the style and value, and that our shop assistants provided excellent service.
The sales assistant is very friendly
The sales assistant is very friendly, efficient and helpful at Hilliers Garden Centre in Botley.
16 November 2025
Reply from Cotton Traders - Southampton
We're happy to hear that you found the sales assistant at our Botley garden center to be friendly, efficient, and helpful. We appreciate your positive feedback.
Comfortable trousers
These denim trousers are soft and easy to wear. I'm very pleased with them and would recommend them.
16 November 2025
Reply from Cotton Traders - Southampton
We're happy to hear that you find the denim trousers soft and easy to wear! We appreciate your recommendation and are grateful for your positive feedback.
Good quality clothes
Good quality clothes, easy to return to store as i ordered the wrong size.. staff were very helpful.... 5/5
16 November 2025
Reply from Cotton Traders - Southampton
We're happy to hear that you found our clothes to be of good quality. We appreciate you noting how easy it was to return and that our staff were helpful.
Quick and easy click and collect,very…
Quick and easy click and collect,very friendly and efficient staff.
4 November 2025
Reply from Cotton Traders - Southampton
We're so happy that click and collect was quick and easy. It's also great to hear that our staff were friendly and efficient. Thank you for your positive feedback.
Reply from Cotton Traders - Southampton
Hello Margaret
Thanks so much for you taking the time to leave a review. We are so glad there were no problems with delivery to the local shop and collection. Many thanks for your order.
Delivered to shop easy to try on in…
Delivered to shop easy to try on in shop pleasant and helpful staff
28 September 2025
Reply from Cotton Traders - Southampton
We appreciate your positive feedback and are happy you found it easy to try on items with our pleasant and helpful staff after delivery.
Reply from Cotton Traders - Southampton
We appreciate your positive feedback. We are happy to learn that what you ordered was good quality and value for the money you spent.
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