Itemx arrived quickly and fitted well. Quality good, as expected. Picked up from nearby store. Only reason not 5 stars is because the gentleman who served me was very pushy . He kept on about using t... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The quality and style of the product - at least what I purchase - is what brings me back to Cotton Traders as a company. I have been purchasing the company's products - admittedly on and off - since... See more
Company replied
I have loved all the items I’ve ordered and they fit just right. However it takes me sometime to make up my mind and you see how many times I log-on. I like natural fabrics especially in the recent... See more
Company replied
Every time I shop at Cotton Traders is exciting. Always have new items. Easy to order. Quality always reliable, good quality & fast even with standard delivery. Returns just as easy but don't usually... See more
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Company details
Written by the company
Our clothes are made to be lived in and loved for a long time. We go to great lengths to source skin-kind cotton, with a rainbow of colours and a huge selection of sizes to choose from – so whether you’re an XS or a 5XL, you’ll find something to suit you. We'd love to hear how you found your recent experience with us, so we can make any future experiences with Cotton Traders even better! If you have any questions on our service, please visit our comprehensive FAQs at www.cottontraders.com/customer-service-faq. Here you will also find a 'Contact Us' button in case you would like to speak to one of our friendly customer care advisors. Plus don't forget if you visit our website and sign up to receive our email offers and exclusives you will receive 10% off your first order.
Contact info
Cotton Hub, Merlin Court, Atlantic Street, WA14 5NL, Altrincham, United Kingdom
- Orderline 0844 844 1111 Customer Care 0161 286 4321
- cottontraders.com
4.4
Excellent
213K reviews
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I love my dress
I love my dress. It is both comfortable and stylish, and is a very good fit. Good value for money. Delivery was speedy: under 24 hours from order to delivery!
11 August 2026
The product was ok
The product was ok, but no fit for the purpose as it was far too flimsy.
7 August 2026
Quick delivery to store
Quick delivery to store, good quality as always. My only issue is there is no way of using my blue light card when ordering online ,I would shop in my local store to claim my discount, but they have very limited stock
11 August 2026
Good service and good quality clothes…
Good service and good quality clothes delivery was brilliant
11 August 2026
MY HUSBAND HAS BECOME AN ALMOST…
MY HUSBAND HAS BECOME AN ALMOST INVALID. THE PULL ON JOGGERS ARE WONDERFULLLY USEFUL. THEY ARE EASY TO GET ON AND OFF FOR HIS SITUATION AND SO COMFORTABLE.
YOUR DRIVER WAS FRIENDLY AND HELPFUL TOO.
11 August 2026
I ordered a pair of bonded fleece…
I ordered a pair of bonded fleece jackets in the sale a few months ago, and whilst the was a considerable delay on delivery, the arrived just in time in August for the hottest day of the year. WHAT TIMING!!🥵😃. Seriously though, although they haven’t been worn yet they look and feel great and I’m sure the will come into their own in the winter, when we have all forgotten the Wild Fire Summer of 2026👍😀
11 August 2026
HAPPY
Everything went smoothly with my order from beginning to end of,& happy with purchase 👍
11 August 2026
Sub standard products
Ordered 2 pairs of boots both were unwearable. Refund was issued.
11 August 2026
Happy with purchase
11 August 2026
Ease of access around website
Ease of access around website
Fast delivery
Value for money
11 August 2026
Continued Good Service
I am always satisfied with my purchases - safe in knowledge that if not I can easily return the items and get my money back.
My recent purchases include shorts and polo shirts
10 August 2026
The shorts are made of poor quality and…
The shorts are made of poor quality material and look awful.
11 August 2026
Ny order came really quickly to my…
The clothing came really quickly to my nearest garden centre.
I ordered some clothing to get the William Morris umbrella and canvas tote bag for my daughter who loves William Morris’s designs.
Fortunately the clothing fits and is nice, particularly the black jumper with side zips which is really soft. The Morris goods are good quality and I am pleased with this freebee .
21 August 2026
Unprompted review
Clothing as described and a good fit
Clothing as described and a good fit. Delivery was delayed for a day but the driver was very friendly
4 August 2026
Swift delivery
Swift delivery, quality and fit were perfect. I have been a customer for many years and always been satisfied.
11 August 2026
May use AI-assist with repliesRead more
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pleased with service
10 August 2026
Reply from Cotton Traders
Thank you for the review regarding our service.
Reply from Cotton Traders
We're pleased to hear that you found the ordering process easy and that your delivery was quick. Thank you for your wonderful feedback.
I ordered mid wash denim jeans and got…
I ordered mid wash denim jeans and got black and no shorts. You are supposed to give me what I want not what you want to get rid of.
11 August 2026
Reply from Cotton Traders
Thank you for the review, we are sorry for the delay on the shorts.
On looking at the order placed online, and the jeans ordered were our men’s jeans in colour black I do apologise if this was not meant to be ordered I have placed a note on your account to ensure a refund is issued in full for the black jeans should you wish to return them.
I can also see that the shorts are on a pre order till December, if this delay is too long, please call our friendly Customer Care team on 0161 286 4321.
Many thanks,
Tyler
Reply from Cotton Traders
We're pleased to hear that you found our website easy to use and that you are happy with the high standard of our clothes. Thank you for your wonderful feedback.
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