Cotton Traders Reviews 

213,262
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 31,228 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention the reliable quality of the clothing and various products, noting that items are comfortable and fit nicely. Shoppers also appreciate the exceptionally fast delivery service and the smooth online ordering process. However, some customers also noted issues with delivery delays and shared frustrating experiences with the courier company. A few other people also felt that the sizing was quite inconsistent, making returns necessary when items turned out to be too big or too small. Others mentioned that certain fabric qualities did not fully meet their expectations over time.

What people talk about most

Product

Customers report positive experiences with the product quality and clothing range. Reviewers frequently... See more

Quality

People report positive experiences with quality, expressing general satisfaction with the durable materials... See more

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting prompt and fast arrivals.... See more

Order

Users describe positive interactions with order, highlighting easy online ordering, quick dispatch, and... See more

Service

Consumers find service to be exceptionally positive, praising the quick speed of handling and efficient... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Itemx arrived quickly and fitted well. Quality good, as expected. Picked up from nearby store. Only reason not 5 stars is because the gentleman who served me was very pushy . He kept on about using t... See more

Company replied

Rated 4 out of 5 stars

The quality and style of the product - at least what I purchase - is what brings me back to Cotton Traders as a company. I have been purchasing the company's products - admittedly on and off - since... See more

Company replied

Rated 4 out of 5 stars

I have loved all the items I’ve ordered and they fit just right. However it takes me sometime to make up my mind and you see how many times I log-on. I like natural fabrics especially in the recent... See more

Company replied

Rated 5 out of 5 stars

Every time I shop at Cotton Traders is exciting. Always have new items. Easy to order. Quality always reliable, good quality & fast even with standard delivery. Returns just as easy but don't usually... See more

Company replied


Company details

  1. Clothing Store
  2. Fashion Accessories Store
  3. Men's Clothing Store
  4. Shoe Store
  5. Women's Clothing Store

Written by the company

Our clothes are made to be lived in and loved for a long time. We go to great lengths to source skin-kind cotton, with a rainbow of colours and a huge selection of sizes to choose from – so whether you’re an XS or a 5XL, you’ll find something to suit you. We'd love to hear how you found your recent experience with us, so we can make any future experiences with Cotton Traders even better! If you have any questions on our service, please visit our comprehensive FAQs at www.cottontraders.com/customer-service-faq. Here you will also find a 'Contact Us' button in case you would like to speak to one of our friendly customer care advisors. Plus don't forget if you visit our website and sign up to receive our email offers and exclusives you will receive 10% off your first order.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

213K reviews

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4.4

All reviews

(213,262)

30,176 reviews in the last 12 months

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Rated 5 out of 5 stars

Amazingly fast service

Amazingly fast service, excellent goods, good prices.
I am 5 feet 3 inches tall and find that frocks from almost all suppliers do not fit me. It might be something you could consider in future. Well done with the tops.

10 August 2026
Rated 4 out of 5 stars

It was ok

Easy to order, product fine. Shame crappy Evri failed to deliver to my flat. Instead left on pavement outside entrance to my apartment block.

10 August 2026
Rated 5 out of 5 stars

natural materials

i could find what i wanted in natural materials rather than ****** plastics.
prices were fair and delivery was prompt all that coupled to a good fit, comfortable and quality items,
whats not to love

9 August 2026
Rated 4 out of 5 stars

Not impressed with the sizing

Ordered white jeans in the same size 10 as I have had before but the other ones were a different colour. I could not not do these jeans up by far! I know I’ve put on a little bit of weight but I am happily still wearing the other size 10 jeans!
I’ve given 4 stars because the quality is good but not the sizing. Sadly I have had to return them.

9 August 2026
Rated 5 out of 5 stars

insightful and useful assistance

I received insightful and useful assistance from the your assistant Alison, and her manager, who's name I didn't get. Happy with purchases and their quality/price. Perhaps a great number of 5XL items available would be appreciated for us larger lads.

14 August 2026
Unprompted review
Rated 5 out of 5 stars

Cotton Traders, value for money.

Cotton Traders offer quality clothing at reasonable prices. However I have noticed that if you pay a bit extra for their Signature range, the quality is definitely superior.
Fit is always very good with accurate sizing.
The ordering process could not be simpler, and delivery service speedy.
I have never had to return anything , but the online process appears simple enough, and with CT's various 'in store' outlets, often in larger garden centres, clothes can be returned and tried on if required.
I would not hesitate in recommending CT to anyone.

9 August 2026
Rated 4 out of 5 stars

The shoes are fine

The shoes are fine, a nice colour and quite comfortable. I wish I had read the blurb in more detail because I hadn’t realised that they weren’t leather. They are a manmade material that makes your feet slightly sweaty in hot weather.

8 August 2026

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