Cotton Traders Reviews 

213,150
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 31,177 reviews, reviewers overwhelmingly had a great experience with this company. Customers truly appreciate the fast delivery services and the consistently high quality of the clothing items they purchase online. Consumers frequently mention that the garments fit nicely, feel very comfortable during warm weather, and closely match the descriptions provided. Shoppers also love the helpful in-store staff and the straightforward ordering process. Some reviewers were not happy with inconsistent sizing, noting that certain tops and trousers felt much too tight or surprisingly larger than expected. A few people also experienced occasional delivery delays and issues with the external courier service handling their packages.

What people talk about most

Product

Customers report positive experiences with the product quality and clothing range. Reviewers frequently... See more

Quality

People report positive experiences with quality, expressing general satisfaction with the durable materials... See more

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting prompt and fast arrivals.... See more

Order

Users describe positive interactions with order, highlighting easy online ordering, quick dispatch, and... See more

Service

Consumers find service to be exceptionally positive, praising the quick speed of handling and efficient... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Itemx arrived quickly and fitted well. Quality good, as expected. Picked up from nearby store. Only reason not 5 stars is because the gentleman who served me was very pushy . He kept on about using t... See more

Company replied

Rated 4 out of 5 stars

The quality and style of the product - at least what I purchase - is what brings me back to Cotton Traders as a company. I have been purchasing the company's products - admittedly on and off - since... See more

Company replied

Rated 4 out of 5 stars

I have loved all the items I’ve ordered and they fit just right. However it takes me sometime to make up my mind and you see how many times I log-on. I like natural fabrics especially in the recent... See more

Company replied

Rated 5 out of 5 stars

Online ordering was easy and straightforward. Delivery was very prompt. There was a slight complication with my order which was quickly and very efficiently dealt with by a gentleman in your Evesham s... See more

Company replied


Company details

  1. Clothing Store
  2. Fashion Accessories Store
  3. Men's Clothing Store
  4. Shoe Store
  5. Women's Clothing Store

Written by the company

Our clothes are made to be lived in and loved for a long time. We go to great lengths to source skin-kind cotton, with a rainbow of colours and a huge selection of sizes to choose from – so whether you’re an XS or a 5XL, you’ll find something to suit you. We'd love to hear how you found your recent experience with us, so we can make any future experiences with Cotton Traders even better! If you have any questions on our service, please visit our comprehensive FAQs at www.cottontraders.com/customer-service-faq. Here you will also find a 'Contact Us' button in case you would like to speak to one of our friendly customer care advisors. Plus don't forget if you visit our website and sign up to receive our email offers and exclusives you will receive 10% off your first order.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

213K reviews

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4.4

All reviews

(213,150)

30,055 reviews in the last 12 months

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Rated 3 out of 5 stars

Recent purchase of sandals size 10

Recent purchase of sandals size 10. Soles comfy but slightly oversize, straps thin and a bit tight, can only be put on by unfastening the rear strap which is then fiddly to refasten. Would have been much easier if the strap were longer and did not need to be completely taken out of the fastening.

23 July 2026
Rated 1 out of 5 stars

Terrible service - would not shop with them again

The trousers arrived and were not as advertised. I paid £4.99 for delivery and then they deducted £3.95 from my refund amount. This is entirely not acceptable especially given the garments arrived and were incorrect and not reflective of the images advertised.

8 August 2026
Rated 1 out of 5 stars

The courier ruined the purchase

The great merchandise is spoiled by the useless lazy courier service Cotton Traders employ with parcels left any old place ( a non-existant shed, a "safe place" on the floor outside the entrance to a block of flats) ! What a pity ....

8 August 2026
Rated 1 out of 5 stars

Nice clothes but

Nice clothes but, what do I have to do to stop receiving junk mail? (catalogues and sales leaflets) I have twice used the online messaging service to ask Cotton Traders not to send me anything in the post, however despite my best efforts, over 2 months later I am still receiving junk mail.
Cotton Traders please stop send post.

18 August 2026
Unprompted review
Rated 1 out of 5 stars

Ghastly

I'm going to Greece soon, saw the floral twill jacket. I make my own dresses etc. I ordered 2 sizes. The jacket was awful, how it ever reached the production stage I can't imagine. I'm tall and broad shouldered, way too baggy even for me, but the worst bit was the way the collar didn't sit properly in the neckline.

7 August 2026

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