Itemx arrived quickly and fitted well. Quality good, as expected. Picked up from nearby store. Only reason not 5 stars is because the gentleman who served me was very pushy . He kept on about using t... See more
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Our clothes are made to be lived in and loved for a long time. We go to great lengths to source skin-kind cotton, with a rainbow of colours and a huge selection of sizes to choose from – so whether you’re an XS or a 5XL, you’ll find something to suit you. We'd love to hear how you found your recent experience with us, so we can make any future experiences with Cotton Traders even better! If you have any questions on our service, please visit our comprehensive FAQs at www.cottontraders.com/customer-service-faq. Here you will also find a 'Contact Us' button in case you would like to speak to one of our friendly customer care advisors. Plus don't forget if you visit our website and sign up to receive our email offers and exclusives you will receive 10% off your first order.
Cotton Hub, Merlin Court, Atlantic Street, WA14 5NL, Altrincham, United Kingdom
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Recent purchase of sandals size 10. Soles comfy but slightly oversize, straps thin and a bit tight, can only be put on by unfastening the rear strap which is then fiddly to refasten. Would have been much easier if the strap were longer and did not need to be completely taken out of the fastening.
The T shirts I ordered for my wife came in good time and was just what she wanted. The website was easy to order from and where were no problems. Value for money thank you.
The trousers arrived and were not as advertised. I paid £4.99 for delivery and then they deducted £3.95 from my refund amount. This is entirely not acceptable especially given the garments arrived and were incorrect and not reflective of the images advertised.
Products ordered arrived very quickly after being ordered.
Always good value for the money. Good service and choice of goods hence I’m a returning customer
Efficient ordering and delivery process. Well packaged goods.
The great merchandise is spoiled by the useless lazy courier service Cotton Traders employ with parcels left any old place ( a non-existant shed, a "safe place" on the floor outside the entrance to a block of flats) ! What a pity ....
Nice clothes but, what do I have to do to stop receiving junk mail? (catalogues and sales leaflets) I have twice used the online messaging service to ask Cotton Traders not to send me anything in the post, however despite my best efforts, over 2 months later I am still receiving junk mail.
Cotton Traders please stop send post.
I'm going to Greece soon, saw the floral twill jacket. I make my own dresses etc. I ordered 2 sizes. The jacket was awful, how it ever reached the production stage I can't imagine. I'm tall and broad shouldered, way too baggy even for me, but the worst bit was the way the collar didn't sit properly in the neckline.
More than happy with the service you provide. Thank you.
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