Good quality items with a large variety and great size options. The website is easy to follow and goods arrive when expected. The offers and sale prices encourage you to buy, but new items are often,... See more
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Review summary
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Quality below par but efficient ordering and delivery service. Product looks good/feels good - BUT defect in the stitching on one of the seams means I have to machine stitch it first myself before I... See more
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We have bought clothes and bed clothes from Cotton Traders for several years and are very rarely dissatisfied with the articles. Quality of materials used, manner of manufacture and finish are gene... See more
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I have bought several items on line from Cotton Traders which have always arrived as they advised via click & collect. The last item I purchased was a pretty blue waterproof coat which was too big a... See more
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Company details
Written by the company
Our clothes are made to be lived in and loved for a long time. We go to great lengths to source skin-kind cotton, with a rainbow of colours and a huge selection of sizes to choose from – so whether you’re an XS or a 5XL, you’ll find something to suit you. We'd love to hear how you found your recent experience with us, so we can make any future experiences with Cotton Traders even better! If you have any questions on our service, please visit our comprehensive FAQs at www.cottontraders.com/customer-service-faq. Here you will also find a 'Contact Us' button in case you would like to speak to one of our friendly customer care advisors. Plus don't forget if you visit our website and sign up to receive our email offers and exclusives you will receive 10% off your first order.
Contact info
Cotton Hub, Merlin Court, Atlantic Street, WA14 5NL, Altrincham, United Kingdom
- Orderline 0844 844 1111 Customer Care 0161 286 4321
- cottontraders.com
4.4
Excellent
210K reviews
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Cotton Traders is fantastic products
This company has a very great and fantastic products. I love their product
22 December 2025
towels are a lovely colour and so soft!
7 July 2026
The price of the items I bought was…
The price of the items I bought was incredible, so I bought 2 pairs they will last me a while. D
7 July 2026
Excellent service.
2 July 2026
VFM shorts
Excellent quality. Very comfortable. Good colour. Well worth the reasonable cost
7 July 2026
Three pairs of shorts
Ordered three pairs of shorts easy to order prompt delivery, nice quality garments.
7 July 2026
A Great Purchase
Purchased these shorts from Cotton Traders. The shorts are good quality, a sweatshirt material therefore very casual and good for every day type activities.
7 July 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from Cotton Traders
We're so pleased to hear you're happy with your shorts and our quick delivery service. Thank you for your wonderful feedback!
Reply from Cotton Traders
We're glad to hear your thoughts on the shirt's quality and how it fits. Your feedback is truly valuable to us.
Beautiful fit as always
Beautiful fit as always, nicely finished and lovely material.
Always know Cotton Traders willl fit well.
7 July 2026
Reply from Cotton Traders
We are so pleased to hear that you are happy with the fit and material of your purchase. Thank you for your wonderful feedback and for trusting us to always provide a great fit!
Cotton Traders are our first choice.
Shopping on line was easy. I bought items for both my husband and for me. They were delivered very promptly and all were well made and a good fit.
Cotton Traders are our first choice for clothing.
6 July 2026
Reply from Cotton Traders
We're so pleased to hear you found shopping online easy and that the items for both you and your husband were delivered promptly. It's wonderful to know they were well-made and a good fit. Thank you for making us your first choice for clothing!
Just wonderful all round
Just wonderful all round - great website; great shirt with marvellous design and finish; excellent delivery - on time and friendly.
What more could you ask.
7 July 2026
Reply from Cotton Traders
We're so happy to hear you had such a wonderful experience with us! It's fantastic that you loved our website and found our delivery excellent and friendly. Thank you for your kind words!
Found what I wanted on the app ordered…
Found what I wanted on the app ordered and paid for it was delivered earlier than estimated very good service and quality of goods
7 July 2026
Reply from Cotton Traders
Thank you for your wonderful review! We're so pleased to hear that you easily found what you were looking for and that your order arrived sooner than expected. We truly appreciate your kind words about our service and the quality of our products.
Expected more
Overall, an upper average raincoat, keeps completely dry and is of a really nice fit, however have a few things about quality. Expected the raincoat to be a bit more warm to wear, was feeling cold on average cold & rainy days. Although nicely made and looking, the metal ends at the hood strings were unpleasantly interfering when the coat was moved around so had to remove them which was easy.
9 September 2025
Reply from Cotton Traders
Thank you for your review. We're glad to hear the raincoat keeps you dry and fits well. We appreciate your feedback regarding the warmth and the metal ends on the hood strings. We will pass your comments to our product development team for consideration.
Been awahy haven't opened the parcel yet
7 July 2026
Reply from Cotton Traders
We appreciate you taking the time to leave us a review. We hope you enjoy your parcel when you open it!
Great experience from start to finish.
Great experience from start to finish.
Paid for next day delivery but goods didn’t arrive.
Not cotton traders fault but evris.
Cotton traders gave me a delivery refund.
So can’t fault them
7 July 2026
Reply from Cotton Traders
We're so pleased to hear you had a great experience with us from start to finish. We're also glad we could resolve the delivery issue with a refund, even though it was not our fault. Thank you for your understanding.
Reply from Cotton Traders
We're so pleased to hear you're happy with both the quality of the product and the speedy delivery you received. Thank you for your feedback.
They use good material
They use good material and it all fits as sized . Washes well too .
6 July 2026
Reply from Cotton Traders
We are so pleased to hear that you are happy with the quality of our materials, the accurate sizing, and how well our products wash. Thank you for your wonderful feedback.
Service was fine
Service was fine. Items didn't fit particularly well and inconsistent, some were sent for return.
13 March 2026
Reply from Cotton Traders
Thank you for taking your time to leave a review regarding the fit and consistency of the items. We’re sorry to hear that some didn’t meet your expectations and had to be returned.
Kind Regards
Hananh
Easy to order
7 July 2026
Reply from Cotton Traders
Thank you for your positive review. We’re glad to hear ordering was easy.
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