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Cotton Traders Reviews 

213,430
•
TrustScore 4.5 out of 5

4.4

Clothing Store
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Review summary

Created with AI, based on recent reviews

Considering 31,228 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention the reliable quality of the clothing and various products, noting that items are comfortable and fit nicely. Shoppers also appreciate the exceptionally fast delivery service and the smooth online ordering process. However, some customers also noted issues with delivery delays and shared frustrating experiences with the courier company. A few other people also felt that the sizing was quite inconsistent, making returns necessary when items turned out to be too big or too small. Others mentioned that certain fabric qualities did not fully meet their expectations over time.

What people talk about most

Product

Customers report positive experiences with the product quality and clothing range. Reviewers frequently... See more

Quality

People report positive experiences with quality, expressing general satisfaction with the durable materials... See more

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting prompt and fast arrivals.... See more

Order

Users describe positive interactions with order, highlighting easy online ordering, quick dispatch, and... See more

Service

Consumers find service to be exceptionally positive, praising the quick speed of handling and efficient... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Itemx arrived quickly and fitted well. Quality good, as expected. Picked up from nearby store. Only reason not 5 stars is because the gentleman who served me was very pushy . He kept on about using t... See more

Company replied

Rated 4 out of 5 stars

The quality and style of the product - at least what I purchase - is what brings me back to Cotton Traders as a company. I have been purchasing the company's products - admittedly on and off - since... See more

Company replied

Rated 4 out of 5 stars

I have loved all the items I’ve ordered and they fit just right. However it takes me sometime to make up my mind and you see how many times I log-on. I like natural fabrics especially in the recent... See more

Company replied

Rated 5 out of 5 stars

Every time I shop at Cotton Traders is exciting. Always have new items. Easy to order. Quality always reliable, good quality & fast even with standard delivery. Returns just as easy but don't usually... See more

Company replied

Company details

  1. Clothing Store
  2. Fashion Accessories Store
  3. Men's Clothing Store
  4. Shoe Store
  5. Women's Clothing Store

Written by the company

Our clothes are made to be lived in and loved for a long time. We go to great lengths to source skin-kind cotton, with a rainbow of colours and a huge selection of sizes to choose from – so whether you’re an XS or a 5XL, you’ll find something to suit you. We'd love to hear how you found your recent experience with us, so we can make any future experiences with Cotton Traders even better! If you have any questions on our service, please visit our comprehensive FAQs at www.cottontraders.com/customer-service-faq. Here you will also find a 'Contact Us' button in case you would like to speak to one of our friendly customer care advisors. Plus don't forget if you visit our website and sign up to receive our email offers and exclusives you will receive 10% off your first order.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

213K reviews

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4.4

All reviews

(213,430)

30,310 reviews in the last 12 months

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Rated 3 out of 5 stars

Sizing slip up

I ordered two skirts, both size 10. Two arrived promptly. Both were nice but only one was a size 10. The other was size 18 with a size 10 cardboard label and 10 on the bag.
The young man on the 'phone apologised profusely and ordered a replacement. This also arrived promptly but was a size 20 also labelled 10 on bag and cardboard label. The young lady also apologised and ordered a replacement. It arrived promptly properly labelled.
So, prompt delivery, excellent support staff and nice skirts. Labelling and packing department not so good this time.

12 August 2026
Rated 5 out of 5 stars

At last a clothing company that…

At last a clothing company that listened. I always buy trousers from Cotton Traders but they were always too long and I had to have them altered. I enquired whether they could be offered in a shorter length (25 inches) and I was so happy when I was able to purchase 3 pairs that were 25 inches. Well done!!

8 August 2026
Unprompted review

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