I bought seersucker shirts. They were good, reasonably priced and as described, which has not always been my experience with Cotton Traders. The picking and delivery took several days, which, in the d... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Been Cotton Traders customers for many years, so am well aware of the quality and value of their clothing ranges. These items came to the usual good standards, competitively priced. Ordering through t... See more
Company replied
I've been a customer of Cotton Traders for years. I keep coming back because I'm consistently very pleased with the quality, fit, styling and prices of the goods on offer. I mostly buy clothes, but... See more
Company replied
I order quite regularly from Cotton Traders and I never have been disappointed so far. The products are great, of good quality and they are a good fit. There are plenty of promotions too which come u... See more
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Company details
Written by the company
Our clothes are made to be lived in and loved for a long time. We go to great lengths to source skin-kind cotton, with a rainbow of colours and a huge selection of sizes to choose from – so whether you’re an XS or a 5XL, you’ll find something to suit you. We'd love to hear how you found your recent experience with us, so we can make any future experiences with Cotton Traders even better! If you have any questions on our service, please visit our comprehensive FAQs at www.cottontraders.com/customer-service-faq. Here you will also find a 'Contact Us' button in case you would like to speak to one of our friendly customer care advisors. Plus don't forget if you visit our website and sign up to receive our email offers and exclusives you will receive 10% off your first order.
Contact info
Cotton Hub, Merlin Court, Atlantic Street, WA14 5NL, Altrincham, United Kingdom
- Orderline 0844 844 1111 Customer Care 0161 286 4321
- cottontraders.com
4.4
Excellent
212K reviews
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Made a size mistake but returns process…
Made a size mistake but returns process was very easy. Reordered and prompt delivery made whole experience quick and smooth. Quality items at reasonable prices
18 July 2026
Quick efficient service
Quick efficient service. Garment was good quality but unfortunately not a good fit for me. Easo returned to store.
18 July 2026
I have used cotton traders for a number…
I have used cotton traders for a number of years. They are stylish and comfortable to wear
10 July 2026
Very slow in refunding returned items.
Very slow in refunding returned items.
1 week later still no refund on item returned.
Dissapointed.
18 July 2026
Delivered quickly with no bother
Delivered quickly with no bother. Polo shirts are good and fit well. Have bought before will buy again 😊
18 July 2026
Smart Casual Doesn't Come Close. Simply The Best
My wardrobe is becoming full of Cotton Traders Menswear, and every single item fits me perfectly. This makes me feel very relaxed and comfortable at all times, especially when carrying out my Quiz Master role at my son's pizzeria and wine bar, and when I'm socialising. My wife is also very, very happy with the style, design and perfect fitting of my clothes.
18 July 2026
Delivery on time and very happy with…
Delivery on time and very happy with items ordered great quality and size
18 July 2026
Good service
5 star simply because I ordered it, they charged me correctly, they delivered as promised and the items were as the pictures on line.
18 July 2026
These shorts are ideal well made…
These shorts are ideal well made stylish and cool ideal sleep ware for this hot weather .
23 June 2026
Excellent choice of products on…
Excellent choice of products on line,not so good in shops.
Ordered 3 items great value.excellent delivery time
18 July 2026
May use AI-assist with repliesRead more
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Return policy should be improved
Product fine but had to returned.
Return takes minimum of 14 working days to arrive
back to warehouse which means another 5 days for refund. Most companies settle within one week.
18 July 2026
Reply from Cotton Traders
Thank you for taking the time to place your review. I am sorry to read that you are unhappy with our return policy, we have currently been working behind our normal refund service levels as we have had an exceptionally busy few weeks, our team have worked hard to catch up and we should be back to normal shortly.
We are sorry for any inconvenience that this has caused you.
Kind Regards
Michelle W.
Quality clothing at affordable prices
18 July 2026
Just good service
18 July 2026
Should be 3 cardigans???
I ordered 3 cardigans for my mum a French blue a pale yellow and jade green i received the blue and yellow but not the green instead there was a brown shoulder bag with no explanation why the jumper wasn't there and why the bag was
17 July 2026
Reply from Cotton Traders
Thank you for taking the time to place your review. I am so sorry to read that you received an incorrect item in your order, it sounds like your order was mixed up in our distribution centre. If you would still like the green jumper please can i kindly ask you to contact our friendly customer care team on 0161 286 4321 and we will replace this for you.
We are sorry for any inconvenience that this has caused you.
Kind Regards
Michelle W.
Top Mail order company .
Excellent value for money products , promply expedited and delivered safely .
18 July 2026
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