I ordered Sloggi briefs which is a favoured product widely available BUT I used Cotton Traders as I had received a discount voucher. However, upon ordering, the discount was not applied. I called cus... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Our clothes are made to be lived in and loved for a long time. We go to great lengths to source skin-kind cotton, with a rainbow of colours and a huge selection of sizes to choose from – so whether you’re an XS or a 5XL, you’ll find something to suit you. We'd love to hear how you found your recent experience with us, so we can make any future experiences with Cotton Traders even better! If you have any questions on our service, please visit our comprehensive FAQs at www.cottontraders.com/customer-service-faq. Here you will also find a 'Contact Us' button in case you would like to speak to one of our friendly customer care advisors. Plus don't forget if you visit our website and sign up to receive our email offers and exclusives you will receive 10% off your first order.
Cotton Hub, Merlin Court, Atlantic Street, WA14 5NL, Altrincham, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
True to size,lovely shade of pink and good length. Recommended
The quality and price were fine. The bath towels are too small for an adults
The quality of choice is excellent and the quality of the clothing is long wearing. Delivery is good and always kept upto date on your orders. Lovely website to navigate and good promotions are offered. Sizing is great too!
Great quality clothing at great prices. I have worn the dress I ordered from you and had so many compliments on the pretty fabric and design of the dress.
T shirts were fine,good quallity and price Trousers were terrible no shape and poor quality
It’s not so easy to find swimwear now we are in to August but I was pleased with the tankini and bottoms that I managed to purchase. I had something similar a few years ago and I was very satisfied with the fit and that they lasted for more than just one season. Delivery was fast and efficient.
I am very happy with my purchase Cotton Traders are always good quality , the sizes are ideal Well Done
We purchased a couple of pairs of lightweight denim look trousers for my wife, but unfortunately they were a bit too tight and had to be returned. We really just wanted to exchange them for the next size up but that option was not available and we had to return the order which was subsequently refunded, and simultaneously place a new order for the larger size. This arrived in due course and my wife is very pleased with them as they look good, fit well, and were a blessing during the recent heatwaves!

Reply from Cotton Traders

Reply from Cotton Traders
The fit in both pairs of trousers ordered was good at the waist, too wide in the hips and thighs. My daughter tried them on and the cut was not good on her either.

Reply from Cotton Traders
Excellent products with quick and efficient service. I found your click and collect service from the Notcutts outlet at Laleham both friendly and efficient.

Reply from Cotton Traders

Reply from Cotton Traders
Always great service. Easy to order. Lots of choice on good quality products

Reply from Cotton Traders
A straightforward transaction, items delivered promptly. Good value

Reply from Cotton Traders
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.