Itemx arrived quickly and fitted well. Quality good, as expected. Picked up from nearby store. Only reason not 5 stars is because the gentleman who served me was very pushy . He kept on about using t... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The quality and style of the product - at least what I purchase - is what brings me back to Cotton Traders as a company. I have been purchasing the company's products - admittedly on and off - since... See more
Company replied
I have loved all the items I’ve ordered and they fit just right. However it takes me sometime to make up my mind and you see how many times I log-on. I like natural fabrics especially in the recent... See more
Company replied
Every time I shop at Cotton Traders is exciting. Always have new items. Easy to order. Quality always reliable, good quality & fast even with standard delivery. Returns just as easy but don't usually... See more
Company replied
Company details
Written by the company
Our clothes are made to be lived in and loved for a long time. We go to great lengths to source skin-kind cotton, with a rainbow of colours and a huge selection of sizes to choose from – so whether you’re an XS or a 5XL, you’ll find something to suit you. We'd love to hear how you found your recent experience with us, so we can make any future experiences with Cotton Traders even better! If you have any questions on our service, please visit our comprehensive FAQs at www.cottontraders.com/customer-service-faq. Here you will also find a 'Contact Us' button in case you would like to speak to one of our friendly customer care advisors. Plus don't forget if you visit our website and sign up to receive our email offers and exclusives you will receive 10% off your first order.
Contact info
Cotton Hub, Merlin Court, Atlantic Street, WA14 5NL, Altrincham, United Kingdom
- Orderline 0844 844 1111 Customer Care 0161 286 4321
- cottontraders.com
4.4
Excellent
213K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Choice excellent
Choice excellent , caters for all sizes and ages. good quality Delivery fairly quick
10 August 2026
Disappointed. The clothes I ordered according to the…
The clothes I ordered according to the sizing guide, were much too big.
Also, having to pay for returns means I probably won’t order anything for myself again.
10 August 2026
excellent service - and products
When I mistakenly ordered the wrong length, returning my trousers and getting a refund was easy and painless. My second pair are perfect and just what I'm after!
11 August 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Quality clothes at affordable prices.
Quality clothes at affordable prices.
Fast delivery.
10 August 2026
Reply from Cotton Traders
We're delighted to hear that you are pleased with the quality of our clothes, the affordable prices, and the fast delivery. Thank you for your wonderful feedback.
Confusing …
Ordered 2 pairs of pull on cropped trousers navy blue & what I thought was cream/taupe (from the pictures on show) as I already have dove grey, hyacinth & light blue.
Navy fine the other pair appears to be dove grey not cream/taupe.
When I looked further into this I think that some of the colour identity and the colour in photos are not a true representation.
Have contacted Cotton Traders who said they would look into it.
10 August 2026
Reply from Cotton Traders
We're so glad to hear that our service was quick and efficient for you. We appreciate your positive feedback!
Reply from Cotton Traders
We're so pleased to hear that you're happy with both your lovely product and our excellent delivery service. Thank you for your wonderful feedback!
Reply from Cotton Traders
Thank you for your wonderful feedback! We are so pleased to hear that you are happy with the quality of your products and the speed of your delivery.
Reply from Cotton Traders
Thank you for the positive review 😊
I recently bought wide leg printed…
I recently bought wide leg printed trousers from Cotton Traders which are unbelievably comfortable to wear. They are light and airy, just perfect for all this hot weather.
14 July 2026
Reply from Cotton Traders
We are so pleased to hear how much you are enjoying your wide leg printed trousers! It's wonderful that you find them unbelievably comfortable, light, and airy, making them perfect for the hot weather.
Reply from Cotton Traders
We're so pleased to hear that you received quick delivery, are happy with the quality, and that the fit was good. Thank you for your wonderful feedback! We look forward to you happily buying again.
Reply from Cotton Traders
We appreciate your feedback regarding the sizing. We are actively reviewing our size guides to ensure a more accurate fit for our customers.
Cotton Traders Rocks!
Cotton Traders offers great clothes at reasonable prices. Cotton is such a great material and I love that you can still get the 100% cotton clothes. They have a great selection to choose from, some of their clothes are not quite big enough for me which is a shame, but overall I think they are just brilliant. Shopped with them for years and cannot see me stopping anytime soon!
10 August 2026
Reply from Cotton Traders
We're so pleased to hear you appreciate our great clothes and reasonable prices, especially our 100% cotton options! It's wonderful that you've been a loyal customer for years and love our selection.
I was delighted with the product
I was delighted with the product , they fitted perfectly . Having searched with no luck for comfortable cotton trousers I was over the moon finding this company
The quality and the speed of service was exceptional. Will certainly use this company again
9 August 2026
Reply from Cotton Traders
We are absolutely delighted to hear how pleased you are with your purchase! It's wonderful to know that you found the cotton trousers to fit perfectly and that you're over the moon with our company. We're also thrilled that you found the quality and speed of service exceptional.
Following my previous review of linen…
Following my previous review of linen blend shorts that have been really disappointing this year, I now have a second pair that have pilled badly and now have holes in the fabric. These are the white linen blend shorts that are not the quality I would have expected. I bought them only a few month ago, so did not expect them to now be unwearable in such a short space of time.
16 April 2026
Unprompted review
Reply from Cotton Traders
Dear Stella Tompkin,
Thank you for sharing your feedback. I am very sorry to hear that your white linen blend shorts have pilled and developed holes so quickly, especially after your previous experience. We understand your disappointment when an item does not meet the expected quality. Your comments are valuable and will be shared with our buying team for their review. Should you wish to return the shorts a full refund will be issued.
Kind regards,
Andrea
I get their catalogues regularly which…
I get their catalogues regularly which enables you to browse products and make choices.
Their range of garden and household goods is large and the prices are reasonable. They often have sales or give you free postage which is helpful.
The delivery options are good and I have only been disappointed once with something which was swiftly replaced.
Overall a good company to buy from.
10 August 2026
Reply from Cotton Traders
We are so pleased to hear that you enjoy browsing our catalogues and find our range of garden and household goods to be large with reasonable prices. It's great that our sales and free postage options are helpful, and that our delivery options meet your expectations. We appreciate your kind words.
Quality counts and Cotton Traders provide.
I like natural cotton garments and cotton traders provide. They are of good quality and very well made. The price for what each garment may be is fair.
10 August 2026
Reply from Cotton Traders
We're so pleased to hear you appreciate our natural cotton garments and find them to be of good quality and very well made. It's also wonderful to know you feel our pricing is fair.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.