I ordered Sloggi briefs which is a favoured product widely available BUT I used Cotton Traders as I had received a discount voucher. However, upon ordering, the discount was not applied. I called cus... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Cotton traders clothes are excellent. I have worn their clothes for years, they are hardwearing, very comfortable and excellent fit. I also love their colours and all at an exceptional price. I probab... See more
Company replied
Had a lot of items from cotton traders over the years. Their clothing and footwear is always of good quality and lasts. Website is simple to navigate, easy to find what you want and ordering straightf... See more
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Never ordered from Cottontraders before but was impressed by advert. Ordered some chinos and shorts for summer not expecting too much. Tried them both on and they fitted perfectly and were great qua... See more
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Company details
Written by the company
Our clothes are made to be lived in and loved for a long time. We go to great lengths to source skin-kind cotton, with a rainbow of colours and a huge selection of sizes to choose from – so whether you’re an XS or a 5XL, you’ll find something to suit you. We'd love to hear how you found your recent experience with us, so we can make any future experiences with Cotton Traders even better! If you have any questions on our service, please visit our comprehensive FAQs at www.cottontraders.com/customer-service-faq. Here you will also find a 'Contact Us' button in case you would like to speak to one of our friendly customer care advisors. Plus don't forget if you visit our website and sign up to receive our email offers and exclusives you will receive 10% off your first order.
Contact info
Cotton Hub, Merlin Court, Atlantic Street, WA14 5NL, Altrincham, United Kingdom
- Orderline 0844 844 1111 Customer Care 0161 286 4321
- cottontraders.com
4.4
Excellent
213K reviews
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Happy with the clothes I ordered
Happy with the clothes I ordered. Kept everything. The app is very easy to use.
16 July 2026
Stopped me overheating during the…
Stopped me overheating during the night. As before I was constantly waking up while previously using polyester duvet covers. Brought both cotton percale duvet covers and bed sheets. Highly recommended and will buy again
31 July 2026
your sizes are not accurate
your sizes are not accurate. i ordered 2 ladies tops size 14 as my earlier top was that size,but they were MUCH TOO BIG. They were described as jersey, but they were more like silk.
5 August 2026
May use AI-assist with repliesRead more
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Reply from Cotton Traders
Thank you for taking the time to leave a review. We are delighted to hear that you are pleased with the size and value of our trousers. 👖
Tunics in viscose and linen mix trousers.
Always buy your tunics in viscose. Have the 26 which i need and the long length too as I'm tall. Need some more now with different colours. All are a perfect fit which is great. The elastic pull on bras are a great idea but unforunately because I have a long body the straps are too short. Can't get any to fit anywhere. Love you clothing always comfortable and loose fitting. This is ideal for me.
7 August 2026
Reply from Cotton Traders
Thank you for sharing your experience. We're so pleased to hear that you love our tunics and find them a perfect fit. We apologise that the bras weren't suitable and will pass your valuable comments forward to the relevant departments.
If you require any further assistance, please don’t hesitate to call our friendly Customer Care team on 0161 286 4321 or email us at customerservice@cottontraders.com
Hard to find better lounge shorts
These lounge shorts are excellent for the hot weather. Even though they are brushed and slightly thicker than I expected they still kept me cool. I was pleasantly surprised by the quality, reminded me of M&S back in the day!!
I am very happy with them and have also bought the woven ones. These are made to last including the pockets. Can't speak highly enough about them.
6 August 2026
Reply from Cotton Traders
Thank you for your kind words. We are delighted to hear how much you love our lounge shorts. It's great to know that you are pleased with the quality and durability. We appreciate your positive feedback. 😊
The blouse is a good fit and feels…
The blouse is a good fit and feels comfortable. We had the order sent to our local Cotton Traders shop and picked it up from there. My wife was able to try it on at the shop and is very pleased with the purchase.
5 August 2026
Reply from Cotton Traders
We are so pleased to hear that the blouse is a good fit and comfortable. It's wonderful to know that your wife is very happy with her purchase. Thank you for taking the time to leave a review. 😊
Unfortunately the quality of the shoes…
Unfortunately the quality of the shoes is very poor.. The internal body of The shoe collapses within 3 months of purchase
6 August 2026
Reply from Cotton Traders
Hello Derek Davison,
Thank you for taking the time to leave a review.
We are very sorry to hear about the issue with the shoes that you recently bought. I have tried to call you but unfortunately couldn’t get through to you and there was no voicemail facility available for your phone number.
To assist you, we need to establish which shoes you are referring to and how you purchased them.
So that we can help you, please call our friendly Customer Care team on 0161 286 4321 or email us at customerservice@cottontraders.com
We apologise once again for any inconvenience caused.
Kind regards,
Mark
Cotton Traders Customer Support
Reply from Cotton Traders
We are thrilled to hear that you are consistently pleased with the quality and fit of our shirts. Thank you for your wonderful feedback.
Just the best on-line clothing retailer.
Ordering is easy, with lots of offers & discounts available. I particularly like the Cotton Gold membership, as there are advance offers too.
The quality of the clothing is always excellent, washing & wearing well.
Delivery is spot on too, with orders being deliverd within a few days by the Evri courier.
All in all my go-to place for clothing.
6 August 2026
Reply from Cotton Traders
We're so pleased to hear that you find ordering easy and appreciate the offers and discounts, especially with your Cotton Gold membership! It's wonderful to know you consistently find the quality of our clothing excellent and that delivery is always spot on.💖
Lovely clothes
Lovely clothes, good quality and excellent delivery,
Also length availability for shorter ladies, I'm 5f 2. So hard to find.
2 August 2026
Reply from Cotton Traders
We're so pleased to hear you're happy with the quality of our clothes and our delivery service. We understand how challenging it can be to find suitable lengths for petite individuals, and we're glad we could meet your needs.📣💕
Reply from Cotton Traders
We're so pleased to hear that you found ordering easy, are happy with the quality of our garments, and appreciate our fast delivery and ease of returns! Thank you for your wonderful feedback.🌟💖🌟
Quick delivery
My parcel arrived within a couple of days although I did miss the delivery and it was left on the door step.
Item fitted well to size, and seems well made.
6 August 2026
Reply from Cotton Traders
We're so pleased to hear that your parcel arrived quickly and that you're happy with the fit and quality of the item. We appreciate your feedback!👍👍
Reply from Cotton Traders
We're delighted to hear that everything met your expectations and that you had a trouble-free experience. Thank you for your positive feedback.💖🌟
Reply from Cotton Traders
We're happy to hear that your order arrived so quickly! We appreciate your positive feedback.📣💕
Very competitive prices accompanied by…
Very competitive prices accompanied by swift delivery.
23 April 2026
Reply from Cotton Traders
We're delighted to hear that you found our prices to be competitive and that you experienced swift delivery. Thank you for your wonderful feedback!💖
All the clothes fit me perfectly.im…
All the clothes fit me perfectly.im very pleased with them
7 August 2026
Reply from Cotton Traders
We are so pleased to hear that your clothes fit you perfectly and that you are very happy with them. Thank you for your wonderful feedback!
I have ordered from Cotton Traders a…
I have ordered from Cotton Traders a couple of times. I love the purchases, fantastic quality and great value for money. Most of all the sales are real and fantastic.
5 August 2026
Reply from Cotton Traders
We're so pleased to hear you love your purchases from us! It's wonderful to know you find the quality fantastic and great value for money, especially our sales.🌟🌟🌟
I love your classic styles in cotton
I love your classic styles in cotton, not so easy to find now. However, the stocks of 31 inch leg trousers run out of stock very quickly. Can you please replenish stocks for those of us with longer legs? Clearly you have tapped into a market that is not being served adequately.
5 August 2026
Reply from Cotton Traders
We're so glad to hear you appreciate our classic cotton styles! We understand your frustration regarding the quick sell-out of 31-inch leg trousers and appreciate you highlighting this demand. Your feedback is valuable as we continuously work to meet the needs of all our customers.
Reply from Cotton Traders
We're delighted to hear that you found the ordering process easy and the service prompt. It's wonderful to know you love the top and its material! Thank you for your wonderful feedback.👍👍
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