I ordered Sloggi briefs which is a favoured product widely available BUT I used Cotton Traders as I had received a discount voucher. However, upon ordering, the discount was not applied. I called cus... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Cotton traders clothes are excellent. I have worn their clothes for years, they are hardwearing, very comfortable and excellent fit. I also love their colours and all at an exceptional price. I probab... See more
Company replied
Had a lot of items from cotton traders over the years. Their clothing and footwear is always of good quality and lasts. Website is simple to navigate, easy to find what you want and ordering straightf... See more
Company replied
Never ordered from Cottontraders before but was impressed by advert. Ordered some chinos and shorts for summer not expecting too much. Tried them both on and they fitted perfectly and were great qua... See more
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Company details
Written by the company
Our clothes are made to be lived in and loved for a long time. We go to great lengths to source skin-kind cotton, with a rainbow of colours and a huge selection of sizes to choose from – so whether you’re an XS or a 5XL, you’ll find something to suit you. We'd love to hear how you found your recent experience with us, so we can make any future experiences with Cotton Traders even better! If you have any questions on our service, please visit our comprehensive FAQs at www.cottontraders.com/customer-service-faq. Here you will also find a 'Contact Us' button in case you would like to speak to one of our friendly customer care advisors. Plus don't forget if you visit our website and sign up to receive our email offers and exclusives you will receive 10% off your first order.
Contact info
Cotton Hub, Merlin Court, Atlantic Street, WA14 5NL, Altrincham, United Kingdom
- Orderline 0844 844 1111 Customer Care 0161 286 4321
- cottontraders.com
4.4
Excellent
213K reviews
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Dress arrived on time the fit really…
Dress arrived on time the fit really good item was as advertised.
2 August 2026
Nice quality garments that looked good on
Nice quality garments that looked good on. Well packed and despatched quickly.
1 August 2026
Discount code useless
I was given a discount code to use so I chose a top. During the ordering process I noticed a message saying the discount was applied. I continued to place the order to find that at the end no discount had been applied. I am unable to cancel the order and if I return it I will have to pay postage so I am twice out of pocket.
12 August 2026
Unprompted review
Order arrived very quickly loved the…
Order arrived very quickly loved the dress got lots of complements
1 August 2026
Delivery was good and the goods were…
Delivery was good and the goods were exactly what was ordered.
2 August 2026
Fast efficient service and very good…
Fast efficient service and very good quality items
2 August 2026
Very good as always
2 August 2026
The item has not been delivered
The item has not been delivered, some 8 days after Evri acknowledged receipt. This is truly service from 50 years ago and I doubt I shall use CT again.
1 August 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Really lovely items for all ages and…
Really lovely items for all ages and sizes
Comfy designs
Like elastic waist band
3/4 sleeves
Different trouser length
Lovely fabric and patterns
2 August 2026
Reply from Cotton Traders
Thank you for taking the time to leave a review. We're so pleased to hear you appreciate the variety of items for all ages and sizes, along with the comfy designs. It's wonderful to know you love the elastic waistbands, 3/4 sleeves, different trouser lengths, and the lovely fabric and patterns!
Reply from Cotton Traders
We're happy to hear that you had a positive experience with us. We appreciate your kind words.
Ordered goods arrived on time as stated…
Ordered goods arrived on time as stated and sizes were correct cannot ask for much more. Have so many problems with other suppliers size wise etc, CT used to be 2nd division NO more…regards.
1 August 2026
Reply from Cotton Traders
Thank you for taking the time to leave a review. We're so glad to hear that your recent order arrived promptly and that the sizing was accurate. We truly appreciate you recognizing our efforts to provide a great experience.
Very nice to shirts
Very nice t shirts. Good quality, fit well and comfortable. Delivered well packed and timely. Happy to recommend them.
1 August 2026
Reply from Cotton Traders
Thank you for taking the time to leave a review. We're so pleased to hear that you are happy with the quality and fit of our t-shirts, and that they are comfortable. It's wonderful to know they arrived well-packed and timely!
Very good experience of customer service…
A delay in the arrival of my parcel was dealt with by fast tracking a replacement to me. The swimsuit fits well. Was just right for an older woman with tummy control and a skirt. I was delighted at customer service
11 August 2026
Reply from Cotton Traders
Thank you for taking the time to leave a review. We are so pleased to hear that our customer service team was able to resolve the delay with your parcel by fast-tracking a replacement. It's wonderful to know that your swimsuit fits well and was just right for you!
Great t shirt
Great t shirt, will order more. Washed really well. Very pleased with quality.
29 July 2026
Reply from Cotton Traders
Thank you for your review! We are so pleased to hear that you are very happy with the quality of your t-shirt and that it washed so well. We look forward to your next order!
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