Itemx arrived quickly and fitted well. Quality good, as expected. Picked up from nearby store. Only reason not 5 stars is because the gentleman who served me was very pushy . He kept on about using t... See more
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Review summary
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What people talk about most
Reviews shaping this summary
The quality and style of the product - at least what I purchase - is what brings me back to Cotton Traders as a company. I have been purchasing the company's products - admittedly on and off - since... See more
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I have loved all the items I’ve ordered and they fit just right. However it takes me sometime to make up my mind and you see how many times I log-on. I like natural fabrics especially in the recent... See more
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Every time I shop at Cotton Traders is exciting. Always have new items. Easy to order. Quality always reliable, good quality & fast even with standard delivery. Returns just as easy but don't usually... See more
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Company details
Written by the company
Our clothes are made to be lived in and loved for a long time. We go to great lengths to source skin-kind cotton, with a rainbow of colours and a huge selection of sizes to choose from – so whether you’re an XS or a 5XL, you’ll find something to suit you. We'd love to hear how you found your recent experience with us, so we can make any future experiences with Cotton Traders even better! If you have any questions on our service, please visit our comprehensive FAQs at www.cottontraders.com/customer-service-faq. Here you will also find a 'Contact Us' button in case you would like to speak to one of our friendly customer care advisors. Plus don't forget if you visit our website and sign up to receive our email offers and exclusives you will receive 10% off your first order.
Contact info
Cotton Hub, Merlin Court, Atlantic Street, WA14 5NL, Altrincham, United Kingdom
- Orderline 0844 844 1111 Customer Care 0161 286 4321
- cottontraders.com
4.4
Excellent
213K reviews
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Perfect
My wife bought a pair of your corduroy trousers,loves them,great quality again from Cotton Traders
12 August 2026
Easy to order
Easy to order, was dispatched on time, although a slight delay with the Evri delivery.
12 August 2026
How did the purchasing process go?
Ordering was confusing and needs HR INPUT. Order delivery was forecast in 3 days via EASY. They forecast delivery Sat 14th August 1800 to 2100. No show. Mon 16th easy said delayed and new forecast sat 22 August. Delivered 1530.
No apologies for delay or explanation. Not impressed . Don't use Evri. Unreliable.
13 August 2026
Do not pay extra for delivery
The products are very good but I was let down by the delivery service. I deliberately paid for next day delivery as I needed the items for a holiday. Ervi notified me to say the delivery would happen on 12th August as expected, but then they delayed the delivery and when I complained they said my parcel had missed the connection to the courier. There seems little point in paying the extra fee therefore.
11 August 2026
Good items, poor delvery
It was easy to order from Cotton Traders and the items are good quality.
I wouldn’t order again from them unless they assured me that they were using a different delivery firm/ courier. The parcel was left by my dustbin with no attempt to bring it to my front door. It’s only by chance I noticed it by my bins.
12 August 2026
A good company
A company that always gives you quality in what you want, quickly and at a fair price. Whats not to like?
12 August 2026
Good customer service
Good customer service.
I ordered what I thought were long leg knickers, but which turned out to be more like shorts. No quibble, full refund paid by Cotton Traders with only short delay.
12 August 2026
Good quality dresses
Good quality dresses. Prompt delivery. Simple system for returns and refunds.
12 August 2026
The jacket was better than I had…
The jacket was better than I had expected. Excellent purchase.
12 August 2026
Sizing slip up
I ordered two skirts, both size 10. Two arrived promptly. Both were nice but only one was a size 10. The other was size 18 with a size 10 cardboard label and 10 on the bag.
The young man on the 'phone apologised profusely and ordered a replacement. This also arrived promptly but was a size 20 also labelled 10 on bag and cardboard label. The young lady also apologised and ordered a replacement. It arrived promptly properly labelled.
So, prompt delivery, excellent support staff and nice skirts. Labelling and packing department not so good this time.
12 August 2026
A lovely item of clothing
I was delighted to receive this lovely piece of clothing, well made and exactly as shown. Delivery was very quick too.
11 August 2026
Shirts and T shirt
Love the clothes 1) they fit great 2) the materials are perfect 3) colours just like on the site
12 August 2026
Excellent quality blouses and trousers.
The blouses and trousers I have bought in the past have been brilliant. The only thing I have been disappointed in were shoes. The sizing was way out as they were obviously designed for Chinese feet!!
12 August 2026
Very good quality and the sizing for me…
Very good quality and the sizing for me is perfect! Only ever had to send one item back in a
1 August 2026
Good quality clothing and household…
Good quality clothing and household linens
Good returns policy so v pleased
12 August 2026
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