I ordered Sloggi briefs which is a favoured product widely available BUT I used Cotton Traders as I had received a discount voucher. However, upon ordering, the discount was not applied. I called cus... See more
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Our clothes are made to be lived in and loved for a long time. We go to great lengths to source skin-kind cotton, with a rainbow of colours and a huge selection of sizes to choose from – so whether you’re an XS or a 5XL, you’ll find something to suit you. We'd love to hear how you found your recent experience with us, so we can make any future experiences with Cotton Traders even better! If you have any questions on our service, please visit our comprehensive FAQs at www.cottontraders.com/customer-service-faq. Here you will also find a 'Contact Us' button in case you would like to speak to one of our friendly customer care advisors. Plus don't forget if you visit our website and sign up to receive our email offers and exclusives you will receive 10% off your first order.
Cotton Hub, Merlin Court, Atlantic Street, WA14 5NL, Altrincham, United Kingdom
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One item not delivered, however, this error was rectified quickly.
A good fit apart from the waist elastic band which is a little bit on the tight side for my licking.
Delivery on time as always and left in the requested place.
Always good quality , good delivery and nothing ever negative from them
The quality of the clothes, packaging and more expensive prices. Rubbish and it is all being returned.
I have appreciated Cotton Traders' products for quality and value for money for many yeas. I'm currently wearing one of several CT's seersucker shirts that I have had for a long time. I am happy with all aspects of my recent purchase.
I ordered cotton pyjamas in a blue stripe. Excellent product, good delivery.
Speed of delivery and helpful service from driver
As per usual very prompt service and excellent quality product.
I like to know where what i have bought has come from where it was made there was nothing on the goods to tell me
Easy ordering process but delivery took too long
Always good quality clothing , regular discounts , very happy with my purchases over the years
always good quality, i don't think i've ever had something that wasn't as described in blurb, t shirts always wash well and colours don't fade. all good thank you..
I enjoy shopping with Cotton Traders great selection of Quality goods to suit all budgets,easy buying process,and good delivery with Evri, Regards Alan.
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