The cotton shorts are great for avoiding chub rub. True to size and a good quality material. However they create a kind of "static" which means dresses tend to cling to the shorts when out walking.... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Our clothes are made to be lived in and loved for a long time. We go to great lengths to source skin-kind cotton, with a rainbow of colours and a huge selection of sizes to choose from – so whether you’re an XS or a 5XL, you’ll find something to suit you. We'd love to hear how you found your recent experience with us, so we can make any future experiences with Cotton Traders even better! If you have any questions on our service, please visit our comprehensive FAQs at www.cottontraders.com/customer-service-faq. Here you will also find a 'Contact Us' button in case you would like to speak to one of our friendly customer care advisors. Plus don't forget if you visit our website and sign up to receive our email offers and exclusives you will receive 10% off your first order.
Cotton Hub, Merlin Court, Atlantic Street, WA14 5NL, Altrincham, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great choice of clothing and such a bonus that I have the Iver Bucks store not far away from which to collect from.
All the staff, Jason and team are so friendly, welcoming and so helpful when it comes to getting the right garment, that it’s a joy to shop there.
Carry on with good quality clothing and great customer service! keep this winning formula! Thank you
An order placed was damaged in transit and the company informed me about it. I went on line and chatted with a Bot, which didnt give me any confidence that my enquiry was properly dealt with. I further emailed a week later and a day later have had a response to the issue 9 days after my first report. Not very satistfactory
as the jumper was in womens sizes and not unisex sizes I thought it would be a good fit. The arms are very baggy and long
Great service items delivered promptly . Superb quality.
These shoes arrived yesterday. I put them on this morning and have been out and about all day. I never even thought about them. It’s 6.30pm and I’m still wearing them. So comfortable and good looking too.
Fantastic buy.
Good value and good quality clothing. Nice to see availability of smaller sizes.
The sweatshirts were exact what I wanted. Loop back cotton in summery colours.
We have bought clothes and bed clothes from Cotton Traders for several years and are very rarely dissatisfied with the articles.
Quality of materials used, manner of manufacture and finish are generally unbeatable.
Please continue your services but one point, please provide more cotton articles as you used to.
Thank you.
Ordered 2 items, both good,but only wanted one, so returned the one. Not happy that I had to pay postage on both items and then again to return the first item. I know, from tracking, that the item has been delivered, but no acknowledgement from Cotton Traders and no refund back in my bank after almost a week. This,alone, would make me think twice about ordering again.
Well made items, which felt lovely to wear. Unfortunately didn’t look good on me, so sadly had to return them.
A good company to deal with.
I thought I ordered the wrong size but after washing the item that was a tight fit I had a look at the labels only to find the size was issued incorrectly.
Easy to order, delivered quickly. Good quality clothing and footwear. Well priced. Can’t fault this company.
Linen-Blend Relaxed Fit Trousers in Sea Green...lovely product.
I have previously purchased the same trousers (in Navy and Dove Grey) so knew how they fitted - very relaxed and comfortable.
Easy to order, delivered on time.
Thank you.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.