Have just started buying from Cotton Traders and am impressed by quality of garments and accuracy of sizing. As an older normal sized woman it is nice to see clothes modelled by normal sized people.... See more
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Our clothes are made to be lived in and loved for a long time. We go to great lengths to source skin-kind cotton, with a rainbow of colours and a huge selection of sizes to choose from – so whether you’re an XS or a 5XL, you’ll find something to suit you. We'd love to hear how you found your recent experience with us, so we can make any future experiences with Cotton Traders even better! If you have any questions on our service, please visit our comprehensive FAQs at www.cottontraders.com/customer-service-faq. Here you will also find a 'Contact Us' button in case you would like to speak to one of our friendly customer care advisors. Plus don't forget if you visit our website and sign up to receive our email offers and exclusives you will receive 10% off your first order.
Cotton Hub, Merlin Court, Atlantic Street, WA14 5NL, Altrincham, United Kingdom
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They quickly replaced my missing items but Evri couldn't give a toss it would seem
Phoned in an order as website wasnt accepting it. Spoke to a lovely lady who sorted it all out for me and was especially lovely as it was nearly closing time but she didn’t rush me at all. Then it came to my pick up point very promptly and the lady there said I could try it on which as brilliant. 10/10 customer service right there way through.
I selected the click and collect which was seamless. The quality of my items is really good and the fit is true to size. Very happy with my purchase.
This was my fourth order from Cotton Traders. The clothes are so well-made. The seams are beautifully finished, and you get spare buttons. The staff in the shop at Trentham Gardens are knowledgeable and very pleasant. The cardigans I purchased are so soft to the touch and the underwear is comfortable.
I ordered cord trousers & two cotton polo neck tops in autumnal colours, for the cooler days. As always, the ordering process was simple, and delivery by Evri was on time. I like Cotton Traders as I live in rural area with not too many big clothing retailers, certainly not ones with the range offered by CT. Also, CT's sizing is reliable for me, which avoids returns.The garments fitted well & look nice, so, once again, a good shopping experience, plus which, I was able to take advantage of one of the offers.
Trousers were not suitable for the purpose I wanted them. Delivery was quick and easy to pick up locally.
Looks smart/ fits well and despite Evri, delivered on time

Reply from Cotton Traders
Easy to deal with company with good customer service. The only downside is that returning unsuitable items is expensive unless you live near a shop.

Reply from Cotton Traders
Ordered and arrived very quickly. Items just as described.

Reply from Cotton Traders
Excellent service, quality goods, prompt replacement of items and prompt refund.

Reply from Cotton Traders
Excellent customer service.
Excellent fitting garments.
Excellent quality.
Extremely easy to use app for ordering etc.
All round first class service.

Reply from Cotton Traders
The garments are just what I wanted and arrived quickly. Thank you.

Reply from Cotton Traders
Purchased two Merino/wool Polos with 22.5% off the full price. Excellent quality as usual to replace my old Polos bought twenty years ago... lasting quality.

Reply from Cotton Traders

Reply from Cotton Traders
After making a few purchases over the last 9 months or so am finding upper body items generally coming up too big with sleeves too long. So am having to re-order a smaller size. Sleeve length is not usually shown on your sizing chart as far as I can see.

Reply from Cotton Traders
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