2026 I ordered trousers the same size, length and material as I had ordered in 2025. The new trousers were too long and too big despite the label stating they were the same size. The material was d... See more
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Our clothes are made to be lived in and loved for a long time. We go to great lengths to source skin-kind cotton, with a rainbow of colours and a huge selection of sizes to choose from – so whether you’re an XS or a 5XL, you’ll find something to suit you. We'd love to hear how you found your recent experience with us, so we can make any future experiences with Cotton Traders even better! If you have any questions on our service, please visit our comprehensive FAQs at www.cottontraders.com/customer-service-faq. Here you will also find a 'Contact Us' button in case you would like to speak to one of our friendly customer care advisors. Plus don't forget if you visit our website and sign up to receive our email offers and exclusives you will receive 10% off your first order.
Cotton Hub, Merlin Court, Atlantic Street, WA14 5NL, Altrincham, United Kingdom
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Bad fit and quality when I wear it I look like very broad I can’t return the product because I take off the tags and I lost it don’t buy it so bad
I usually buy 100% cotton clothes due to itchy skin. I am very disappointed that you no longer sell plain cotton jumpers in ladies sizes. Previously I have bought ladies size 14 which fits perfectly but now they are only available in mens sizes. I have tried these and find them too long and narrow and therefore not a ladies fit at all.
Lovely staff at end of phone, answer quickly & efficiently.
Clothes arrive very quickly & packed carefully.
Easy returns also
Parcel never arrived at the shop, even though the mails stating “it’s ready for collection” and “don’t forget to pick up your parcel” kept coming !
I bought a pair of pull on the corduroy trousers. The process was very straight forward. The trousers arrived within 3 days and were delivered no problem. They were an excellent fit and very comfortable and I had 10 per cent off.
Good price , pleased with product and very fast delivery
Quick and easy to order (once you’ve decided what you want!). Good quality clothing, good delivery service. Never disappointed!
The clothes are really good quality. I have never been disappointed with what I have ordered.
Excellent products I have been using them for years
Its nothing new to me to shop at Cotton Traders. Over many years I have appreciated the quality of their clothing. There are bargains to be had all year round.
As an older person the versatility is appreciated as all ages can benefit from the styling and personally the elasticated waists are a boon.
Yes you can possibly buy cheaper but if you want quality along with durability this brand has it.
Why do I keep on having e.mails about feedback
I use Cotton Traders because they are good
Full stop
Both coats were discounted which was great also a
very quick delivery. this is the second same style coat but different colour that I have bought as a present for my mum who loved the first coat so I bought her a second one a different colour. She loves it and says it is very warm and comfortable and also stylish
Order and delivery was very quick. Product good quality.
Nice colours and good quality shirts delivered in good time
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