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Cotton Traders Reviews 

214,495
•
TrustScore 4.5 out of 5

4.4

Clothing Store
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Review summary

Created with AI, based on recent reviews

Considering 30,934 reviews, reviewers overwhelmingly had a great experience with this company, expressing very strong satisfaction with all of their purchases. Customers frequently highlight the excellent delivery service, noting that packages arrive promptly and ordering items through the website is remarkably simple and convenient. People also appreciate the dependable product quality, beautiful vibrant colors, and the consistently comfortable fit of the clothing choices. However, some people mentioned experiencing frustrating delivery delays with the courier service, causing packages to take much longer to arrive than expected. Reviewers also noted recurring issues with inconsistent sizing, finding that certain garments like trousers and sandals did not fit correctly.

What people talk about most

Product

Clients share positive opinions on product quality, praising the comfortable fit, vibrant colors, and... See more

Quality

People report positive experiences with quality, highlighting that items are well-made and offer great value... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting prompt arrivals and... See more

Order

Consumers find order satisfaction to be high, praising the simple and easy-to-use website along with plenty... See more

Service

Users describe positive interactions with service, highlighting fast and efficient experiences. Consumers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very good quality shirts that are well priced and come with a good choice of colours. Despatch if goos was very efficient, however...... Through no fault of Cotton Traders, the original delivery dat... See more

Company replied

Rated 5 out of 5 stars

I have given 5 stars as I love the ladies chinos. However, I have noticed over the last two years, and comparing previous chinos buys across the two years that the leg size is getting narrow and na... See more

Company replied

Rated 5 out of 5 stars

I found the website easy to follow to buy the item I wanted. I have been buying from Cotton Trader for quite some years. I have always been pleased with the quality of clothing etc. at affordable pri... See more

Company replied

Rated 5 out of 5 stars

I have been using Cotton Traders for years, and the reason being I have never been disappointed with any item I have ever bought from Yourselves. Your items are as stated. The quality is always... See more

Company replied

Company details

  1. Clothing Store
  2. Fashion Accessories Store
  3. Men's Clothing Store
  4. Shoe Store
  5. Women's Clothing Store

Written by the company

Our clothes are made to be lived in and loved for a long time. We go to great lengths to source skin-kind cotton, with a rainbow of colours and a huge selection of sizes to choose from – so whether you’re an XS or a 5XL, you’ll find something to suit you. We'd love to hear how you found your recent experience with us, so we can make any future experiences with Cotton Traders even better! If you have any questions on our service, please visit our comprehensive FAQs at www.cottontraders.com/customer-service-faq. Here you will also find a 'Contact Us' button in case you would like to speak to one of our friendly customer care advisors. Plus don't forget if you visit our website and sign up to receive our email offers and exclusives you will receive 10% off your first order.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

214K reviews

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4.4

All reviews

(214,495)

28,432 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 4 out of 5 stars

I love cotton traders clothes

I love cotton traders clothes. I was disappointed with my latest purchase.the colour in the catalogue was totally differentr to what was received. The description was correct I have returned the item for a different colour.

2 September 2026
Rated 5 out of 5 stars

Cotton nightdress…

Was looking for a cotton nightdress and saw Cotton Traders were selling some very nice ones. The one I bought is soft, comfortable and just the right length. It was easy to order and item was delivered on time. Very pleased with my purchase.

27 August 2026
Rated 3 out of 5 stars

I have my orders delivered to a store…

I have my orders delivered to a store as they use EVRI, in my area and they are useless but store delivery works , Cotton Traders are still a little slow in sending out parcels I now know it will take at the least a week from order to delivery depending on what day you order !

27 August 2026
Rated 5 out of 5 stars

Comfortable and colourful

I bought 3 items, a short sleeved polo shirt and 2 wrinkle free three quarter sleeve polo style tops. The web site is very user friendly and there are detailed descriptions of all products. Good range of colours which were true to illustrations. I chose medium for the polo shirt and 16 for the others. All a good fit. Very pleased with my purchase.

26 August 2026
Rated 5 out of 5 stars

Definitely 5 star

I have been wearing Cotton Traders' trousers for years now. The pull up, elastic waist ones are perfect for warm weather. They are comfortable against my sensitive skin, thoughtfully designed (my phone fits easily in the pockets - why do women's clothes designers think we don't need good size pockets? - with room for other stuff so I often don't need to haul a bag with me), they are very reasonably priced, and finally they last a long time without being made from 'hard-wearing' (uncomfortable) fabric.

26 August 2026
Rated 1 out of 5 stars

Delivery poor

The wait for my bathroom set took far too long. Whilst waiting I ordered a set from another company and it came within one week. I was satisfied with the bathroom set when I eventually received it.

26 August 2026

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