Cotton Traders logo
Visit website

Cotton Traders Reviews 

214,989
•
TrustScore 4.5 out of 5

4.4

Clothing Store
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 30,844 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently highlight the fantastic quality of the garments, noting that the fabrics are soft, durable, and wash remarkably well over time without losing their vibrant colors. Shoppers also mention that browsing the online store is wonderfully straightforward, and orders consistently arrive quickly accompanied by helpful tracking updates. Some reviewers were not happy with sizing inconsistencies, reporting that certain clothing pieces were poorly proportioned or didn't match the promotional descriptions. Furthermore, a few customers experienced frustrating delivery delays, occasionally facing recurring issues with the specific parcel courier handling their shipments.

What people talk about most

Product

People report positive experiences with product, highlighting the good quality, reasonable prices, and... See more

Quality

Consumers find quality to be positive and consistently report satisfaction with garments that wash well,... See more

Delivery service

Reviewers highlight positive aspects of delivery service, noting that parcels frequently arrive promptly and... See more

Order

Users describe positive interactions with order, highlighting the quick and easy ordering process through the... See more

Service

Clients share positive opinions on service, consistently highlighting a prompt, fast, and reliable... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Have just started buying from Cotton Traders and am impressed by quality of garments and accuracy of sizing. As an older normal sized woman it is nice to see clothes modelled by normal sized people.... See more

Company replied

Rated 5 out of 5 stars

I have been wearing Cotton Traders' trousers for years now. The pull up, elastic waist ones are perfect for warm weather. They are comfortable against my sensitive skin, thoughtfully designed (my phon... See more

Company replied

Rated 5 out of 5 stars

I've been using Cotton Traders for at least 8 years now, and possibly even longer. I shop mainly online, but also at one of their outlets at a relatively nearby garden centre; which is also a handy p... See more

Company replied

Rated 5 out of 5 stars

Order arrived well packaged and quicker than expected via evri. Very good quality clothing, hard wearing and items wash well. I have ordered from here last year and again now and will continue too. Pr... See more

Company replied

Company details

  1. Clothing Store
  2. Fashion Accessories Store
  3. Men's Clothing Store
  4. Shoe Store
  5. Women's Clothing Store

Written by the company

Our clothes are made to be lived in and loved for a long time. We go to great lengths to source skin-kind cotton, with a rainbow of colours and a huge selection of sizes to choose from – so whether you’re an XS or a 5XL, you’ll find something to suit you. We'd love to hear how you found your recent experience with us, so we can make any future experiences with Cotton Traders even better! If you have any questions on our service, please visit our comprehensive FAQs at www.cottontraders.com/customer-service-faq. Here you will also find a 'Contact Us' button in case you would like to speak to one of our friendly customer care advisors. Plus don't forget if you visit our website and sign up to receive our email offers and exclusives you will receive 10% off your first order.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

215K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(214,989)

28,945 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

I’m still waiting for my delivery

I’m still waiting for my delivery. According to Evri they haven’t even received the package and the order was placed on the 2nd September 🤷‍♀️ and had no updates from cotton traders, none, zero but they’ve taken payment

2 September 2026
Rated 4 out of 5 stars

High quality goods

High quality goods, quickly delivered, with pleasing notification throughout. The package was, however, torn open on arrival. No goods were lost and nothing inside was damaged. Packing materials and systems maybe need to be looked at.

1 September 2026
Cotton Traders logo

Reply from Cotton Traders

Thank you for your feedback. We're pleased to hear you appreciated the quality of our goods and the quick delivery with good notifications. We're very sorry to learn the package arrived torn, even though the contents were unharmed. We will certainly look into our packaging materials and systems to prevent this from happening again.

Rated 5 out of 5 stars

Great website

Great website which is easy to use. Delivery is quick and safe. The choice of clothes is really good and the quantity is good.

1 September 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look