Cottagecorethings Reviews 147

Awful customer service. Like everyone here, I reached out 4 times and nothing! I have no choose but to call my AMEX and aske them to stop payment and to report this place as a scam site to AMEX.

Impossible to get ahold of. I’ve sent so many emails and Instagram dm’s trying to get help with my order. No one responds ! I’m going to have to ask for a refund if no one gives me an update. I bought a dress meant for my bridal shower AND paid $38 extra for express shipping!

Bought shoes that started to fall apart after minimal wear over 1 month. Poor sizing description also. Company said could return shoes but this costs nearly as much as the shoes. They refused to refund. Contacted again to say that is not acceptable. Not surprisingly no reply. Would advise-Dont buy from this company.

This company is not worth the risk. They sent bad quality products and then refuse to respond to customer service emails. It’s simply not good enough. I bought a £50 dress that I could have gotten better quality from SHEIN and the zip broke before I could even wear it once. Do not buy

I have ordered a dress on this website and immediately regretted it.
I sent them an email to know if it was possible to cancel the order, since I had received no shipping confirmation.
I received no answer.
Now after several emails and messages on Instagram, no reaction from them.
I just want to either receive the article or be refunded.
My order number is #8345.
Please check your email box and reply to me.

Ordered the Aubrey dress as a gift for my mother at the beginning of May and have received nothing. Despite numerous attempts to contact them through email and their Instagram page, I have had no response (they are uploading pictures and stories so I’m being ignored). I have contacted my bank to get my refund and will not be shopping with them again.

If I could give 0 stars I would. Ordered back in October 2022 for a pre-order item and it is now April 2023 and I have not gotten any update on my order. I have reached out to the customer service both on their website, through email and through instagram DMs and despite one comment asking how they can help, have not had any help whatsoever. They are ignoring me on purpose along with several other people based on the comments on their posts so clearly even commenting under their instagram posts to check DMs has not worked as they have been commenting on this website. At this point it seems as though they have just stolen my money as well, and they know it. Give me my money back, or respond to your DMs. DO NOT BUY FROM HERE! CLEARLY A SCAM!!!

EDIT: I have emailed you, started a chat on your website and reached out on instagram and have been ignored on all 3. I have screenshots and am happy to show you them at any time.

I ordered 3 dresses on the 14th of January. It costs me 180€.
After 3 weeks of no news, i received an email telling me one item is on the way and the two other are prepared for shipping. I received the first dress on the 13th of February. I send several messages on their website, on instagram et by email for the two dresses missing and got no answer. They ignored me. They stole me 120€. It's been 2 months that i payed for the order.
Order #8164, don't tell me to contact you, just send my dresses or give me a refund.

Had some troubles with delivery,but messaged cct on inst and after that received my order in 2 weeks <3

Literally don’t know what’s going on??

I ordered a few items in November of last year and never received them. I kept emailing and trying to contact them via their instagram to no avail. Now I can’t even login to my account as it says it never existed?? What in the scam is this.

Edit: You never answer your chat service on your website, and you know it. Please stop with the damage control and help me. I just want my money back :) Order #8095

I ordered my dress on 26Nov, and it is still awaiting fullfillment. i send email to them and DM on ig last week, and there is no reply.

I think it is a scam site!!

(Cottagecorethings you do not need to ask my order number, it is #8094 and you never reply)

I was scared my order wouldn’t go through so I emailed them and got it in a couple weeks!

What a lovely shop ! I absolutely adore every selection. Made with good quality fabric, fits beautifully and has a genuine feel. I don’t want to shop anywhere else 💫 !

I've bought a pair of trousers and a dress, the clothes arrived in a beautiful packaging and perfectly in time, following the exact delivery planning. Both the clothes fit perfectly and are the same in the photos shows on their site. I've bought my clothes a while ago and I use these clothes a lot, and their condition are still perfect, due to the hight quality of the material (they absolutely worth their price). Plus, the owners of the site are really gentle and available!

Beautiful dresses, nicely made ☀️

Beautiful, high quality things 💖

I love their collections! The only thing is my last order was a bit delayed but they’re customer service team responded to me quickly with the tracking details and everything arrived in the end. Would recommend shopping with them them but be aware there may be delays and sometimes it takes longer to arrive than their website says

I ordered an item which still hasn't been shipped within 4 weeks since ordering, I emailed in - no response, Wrote an Instagram comment which was removed and no response on Instagram, No refund - 100% Scam site!

2 months ago I ordered a skirt (Order #7437) that was never even processed. I emailed them and DMed them several times on Instagram. The ONLY time they came back to me was through email a month ago. They told me that due to Covid the item has halted production. It took me emailing them and DMing them to tell me this?! They probably wouldn't of said anything and kept their mouths shut if I didn't ask them! They told me they they would email me a credit voucher and I asked them for a refund. The credit voucher has not come and when I asked for a refund they stopped talking to me! This is the worst store I ever bought from!! A literal scam!!

Update: It's been over a month since I wrote this. No progress. This company has not replied to me. They have not given my money back. It's literally a scam people. DO NOT but from this store!

I love the dress so much and the quality is amazing, fast shipping too!! 10/10 experience