Cotswoldcameras Reviews 642

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 377 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, often noting that items arrive in perfect condition and are exactly as described. Many people highlight the competitive pricing, frequently mentioning significant savings compared to other retailers, and appreciate the smooth ordering process. The delivery service is generally viewed positively, with many customers receiving their orders within or even sooner than the estimated timeframe. However, some customers also noted longer delivery times than expected, and a few reported issues with tracking information or delays in receiving their items. A small number of people expressed concern about the packaging of some products, mentioning unsealed boxes or items shifting during transit, though the products themselves were usually undamaged.

What people talk about most

Product

Customers consistently note positive experiences with product, often praising the excellent condition of... See more

Delivery service

People report positive experiences with delivery service. Many customers praise the fast and reliable... See more

Price

Customers express great satisfaction with the pricing, often finding them to be very competitive and even... See more

Order

Reviewers mention positive feedback about order. Many customers report that their orders arrived in perfect... See more

Quality

Clients share positive opinions on quality. Many customers are satisfied with the products, reporting that... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Honestly, I was a bit nervous about ordering my Canon R10 from Cotswold Cameras at first. I wasn't entirely sure if it was a legit site or if the camera would actually show up.But it arrived right on... See more

Rated 5 out of 5 stars

Ordered an EOS R6 III with Kit lens from Cotswold EU Everything arrived in mint condition. Camera and lens are working perfectly! Delivery time was faster than expected too, especially with the... See more

Rated 5 out of 5 stars

Product arrived in perfect condition and well packaged, took a little longer than expected but taking into account I saved 1,200 Euro on RRP and this was a new item under Cotswold Gaurantee. I am deli... See more

Rated 5 out of 5 stars

I received my Lense in the minimum time possible. Too fast. The lense is super ! The customer support is fast. They reply with care too fast. Im sooo dissapointed i didnt know them earlier... But i fe... See more


Company details

  1. Camera Store

Written by the company

We are a family run online camera shop in the UK that specialise in providing the latest and greatest equipment at fantastic prices. We are a pro camera shop with expert knowledge and supply to some of the countries leading photographers. We pride ourselves on being one of the cheapest camera shops online while still providing outstanding customer service. Just see our latest reviews to see what others are saying about us. We realise that there are many online camera stores and camera shops in the UK so we are committed to providing cheap digital SLR (DSLR) cameras for sale combined with unrivalled service. We are photographers ourselves and pride ourselves on not only providing exceptional prices but also fantastic product knowledge. We are always delighted to offer you advice on your next camera purchase.We also offer product videos, reviews and image samples to help you to choose which camera or lens is right for you.


Contact info

4.9

Excellent

TrustScore 5 out of 5

642 reviews

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Replied to 83% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

A wonderful experience

The shopping experience on this online shop was very intuitive and simple. The prices are truly competitive. But the customer service experience truly exceeded my expectations: they handled every request with extreme care and expertise. The support is distinguished by its kindness and friendliness. I highly recommend it and thank everyone for the wonderful service.

11 February 2026
Unprompted review
Rated 5 out of 5 stars

Great service.

Excellent speedy service. Received my new camera quicker than expected and tracked throughout. Have previously bought from Cotswold and would do so again.

27 January 2026
Unprompted review
Rated 5 out of 5 stars

very good very nice price !

very good very nice
got my z8 + 24-120 f4 S
all looks good. and all works good.
and a very very good price !

would i buy here next time again ? yes !
maybe a 180-600mm lens.

thank you very much cotswoldcameras.

Greets, jorn from the Netherlands.

19 January 2026
Unprompted review
Rated 5 out of 5 stars

First experience with Cotswold Camera

First experience with Cotswold Camera. They delivered on time as promised (10-15 business days), and within 10 business days, the package was well packaged and the contents were in perfect condition.
I subsequently placed a new order and am awaiting receipt.

9 February 2026
Unprompted review
Rated 5 out of 5 stars

This was my first buying experience…

This was my first buying experience with them. I did a lot of research before pulling the trigger. And reviews, like mine, helped me trust them. I am glad I did.
I bought two lenses for my Sony a7 and the whole process went smooth. Purchased them on Jan 23rd and I received them in Spain on Feb 9th.
Nicely packaged, they arrived in perfect new condition.
No extra costs and the communication via email with updates on the process was very appreciated.
I would trust them again in my photo needs. Thank you

9 February 2026
Unprompted review
Rated 5 out of 5 stars

Excelent pricing and no problems at all…

Excelent pricing and no problems at all with the delivery process. Not the fastest in the world, but good enough in this regard. The lenses I bought came perfectly and the customer support answered quicky when I asked for the delivery time.

6 February 2026
Unprompted review
Rated 5 out of 5 stars

I've ordered several times

I've ordered several times from Cotsworld Cameras now and have always had a great experience. Most recently I ordered a Nikkor 180-600mm, they informed me that the box is slightly damaged from warehouse storage which is completely normal. and they offered me a money back discount as an apology. Lens arrived and the damage was so minimal it was hard to notice what exactly they was talking about. I'll be buying my lenses from now on from them.

6 February 2026
Unprompted review
Rated 5 out of 5 stars

Everything is FAB

Product arrived in perfect condition and well packaged, took a little longer than expected but taking into account I saved 1,200 Euro on RRP and this was a new item under Cotswold Gaurantee. I am delighted, when I did have a query regarding delivery Cotswold were quick to respond. I will use these guys again for sure. Thank you Cotswold. I am super happy :)

6 February 2026
Unprompted review

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