Cosyfest Reviews 

188
TrustScore 1.5 out of 5

1.6

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Review summary

Created with AI, based on recent reviews

Considering 46 reviews, most reviewers were let down by their experience overall. Customers experienced severe delivery delays, with many orders taking several months to arrive or never showing up at all. People also struggled to obtain refunds, as customer support constantly refused requests or claimed packages were still in transit. Furthermore, consumers complained that the products received were of poor quality and looked completely different from online advertisements. Some reviewers were happy with the helpful shipping updates they received and the items that ultimately arrived matching expectations. A few buyers also noted that the company successfully resolved payment issues by refunding price differences.

What people talk about most

Product

People report negative experiences with product, expressing strong dissatisfaction with the items received.... See more

Delivery service

Clients share negative opinions on delivery service, experiencing severe delays and lost packages lasting... See more

Refund

Customers consistently note negative experiences with refund policies, reporting that their requests are... See more

Order

Customers had negative experiences with order, consistently reporting extreme delays and lengthy waiting... See more

Quality

Users describe ambiguous interactions with quality, noting both satisfaction and severe disappointment. Some... See more

Reviews shaping this summary

Rated 1 out of 5 stars

It took 2 months to arrive, with no useful support from their 'support' email. Just apologies and generic responses about logistics not being under their control. I asked directly for a refund bas... See more

Rated 1 out of 5 stars

Do not order from this company. Placed an order 2 months ago. First shipping supposedly got lost. They said they would send a replacement. The tracking number they gave me does not exist. Request... See more

Rated 1 out of 5 stars

Wish I could zero stars. It is a scam. Ordered 2 pairs of cute animals socks. Overcharged, complained. They refunded the difference. Full of apologies. English was terrible. Received shipping updates,... See more

Rated 1 out of 5 stars

Do not buy anything from this website. I bought socks which were advertised as 🎄knitted Animal socks using high-quality washing sheep as raw materials, double-sided knitting, warm, soft, comfor... See more


Company details

  1. Clothing Store

Written by the company

At Cosyfest.com we love every passion and interest on Earth because it is a reference to your UNIQUENESS.


Contact info

1.6

Bad

TrustScore 1.5 out of 5

188 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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1.6

All reviews

(188)

45 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Avoid avoid avoid

Avoid avoid avoid
I’m guessing this company operates scams and keeps peoples money.
Item not received , sent a photo of a pile of parcels as proof of delivery to Royal Mail, offered to send my items again if I pay more for postage
Asked for refund, wanted to deduct postage it cost them to send to me even though k didn’t receive.
Avoid avoid avoid

8 February 2024
Unprompted review
Rated 1 out of 5 stars

Terrible

Terrible! Do not buy - I didn’t receive my order and I’m palmed off with ridiculous reasons why- evidently my parcel has been damaged en route
SCAM😡

31 March 2024
Unprompted review
Rated 1 out of 5 stars

Do not buy from this business

Do not buy from this business. The order took 6 weeks to arrive and should’ve been a pack of 3 items, but there was only 1 item in the bag. The sizing is totally misleading. Suspecting this I ordered Extra Large which fortunately fit me but I’m a UK size 14. I will never order from them again!

5 April 2024
Unprompted review
Rated 1 out of 5 stars

I should gave read the reviews prior to…

I should gave read the reviews prior to ordering. Please do not order from this Company. My order has been in transit for 2 months.
The package has supposedly arrived in the United Kingdom but tracking details have not updated in the last 30 days.

I don't believe I will ever see the pants. It is a Scam company.

3 April 2024
Unprompted review
Rated 1 out of 5 stars

Absolutely terrible company

Absolutely terrible company, do not use. Ordered 5 pairs of knickers with 5 free, took 6 weeks to deliver a single pair, what a ripoff company. Customer care has no care, not bothered as they have your money.
I only wish I had read further into the reviews before I purchased. Scam company!!!!

2 April 2024
Unprompted review
Rated 1 out of 5 stars

Read reviews first before ordering

Shame you can’t put zero! AVOID THIS COMPANY AT ALL COSTS regarding clothes. It says UK - it isn’t. Ordered XXL Buy 2 get one free. Received 3 after ordering 3rd March. 1xXL, 2 XXL
They just about fit my daughter who is an 8. Cheap rubbish

2 April 2024
Unprompted review
Rated 1 out of 5 stars

Ordered three pairs of pants so long…

Ordered three pairs of pants so long ago I cannot remember when. I’m still waiting for them. I wish I had read the reviews first, then I would never have ordered them. Also I stupidly assumed they were from America, but no they are from China. I would never recommend purchasing anything from this company.

2 April 2024
Unprompted review
Rated 1 out of 5 stars

Fraudulent company

Fraudulent company, my 94 year mother ordered clothing from them which was far too small compared to UK sizes and we immediately asked for a return address which they would not give us as in China, for £40 worth of useless clothing they offered a £2 refund, despite going back and forth with customer service they said the best they could do was to offer £4.

25 February 2024
Unprompted review
Rated 1 out of 5 stars

Stupidly ordered off facebook

Stupidly ordered off facebook, the item is not fit for purpose and took over a month to arrive from America? Thought it was a UK company..

Bought 3 of the wrap around bras and they would suit a 5 year as they are way too small, badly made and really not sure they would actually last a day if you could fit into one.
Avoid..

18 March 2024
Unprompted review
Rated 1 out of 5 stars

Dont Order from them…

Have never ordered anything from Facebook advertising but did a silly thing and ordered from Cosyfest. Needless to say have not received item. Now worrying about my bank details. You would think at 80 I would have be more careful.

24 February 2024
Unprompted review
Rated 1 out of 5 stars

Ordered dress it took 6weeks to come…

Ordered dress it took 6weeks to come it's so small I wouldn't even try to get it on
The fabric is cheep nylon (it looks like cotton on advert) please do not order from these people they are ripping people off.....SCAM

30 March 2024
Unprompted review
Rated 1 out of 5 stars

I sent an order at the beginning of February

I sent an order at the beginning of February and am still waiting! I have told them that I do not want the product now as it has been too long. The reply is NO. Because they say they have sent it I cannot have a refund. I have to be patient and wait. What a joke. Very unhappy and would definitely not recommend 🤬

30 March 2024
Unprompted review
Rated 1 out of 5 stars

AVOID,AVOID

AVOID,AVOID. Offered buy 5 get 5 free, ladies briefs in multipack of soft colours. Weeks later received (from abroad, believing it to be UK company) just 5 pairs (no free items) of horrendous bright red pants, straight in the garbage. Save your money.

21 March 2024
Unprompted review

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