Cosycosmetics Reviews 10

TrustScore 3.5 out of 5

3.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more


Contact info

3.7

Average

TrustScore 3.5 out of 5

10 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Cosy cosmetics is amazing!

Cosy cosmetics is amazing!
I love their intense body mists my favourite scent is creme brulee!
The scents lasts so long and they will last longer aswell if you layer your scent up!
I would recommend making sure to buy perfume oils and perfumes aswell so you can later your scent up!
And if you don't know what to go for their mystery bundles are 😍🤩

2 February 2026
Unprompted review
Rated 5 out of 5 stars

Cosy Cosmetics

I can't thank Cosy Cosmetics enough the products have changed our lives they dont just do amazing value mists no look a bit closer you will find their skin care range made from scratch on site with different ingredients for specific types of skins not only amazing prices but they really work 😀 also hair products that have contributed to my daughters hair growth after having post sepsis trauma and loosing lots of it. Go check this company out small business from "up north" all heart ❤️

13 February 2026
Unprompted review
Rated 5 out of 5 stars

Totally obsessed

Im not sure where to start, im absolutely obsessed with cosy, my 1st purchase was the big bundle, followed by hand spritz then perfume oils. Im not far from owning all the collection now. These scents are incredible and super long lasting. I will definitely be recommending cosy to anyone and everyone 💕

12 January 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely love cosy cosmetics

Absolutely love cosy cosmetics all there scents are next level the inspired by ones are better then the originals! The body oil has really reduced the look of my stretch marks and scars so thankyou cosy for giving me back my confidence 🥰🥰🥰

10 February 2026
Unprompted review
Rated 5 out of 5 stars

Cosy cosmetics have an amazing variety…

Cosy cosmetics have an amazing variety of scents and products at a really affordable price it’s a small business with all Uk made products that are natural products, vegan and cruelty free. Their delivery is fast too with free delivery on selected products and orders over £22 Royal Mail 48 tracked which is amazing as you know exactly when you parcel is arriving.

9 February 2026
Unprompted review
Rated 1 out of 5 stars

Upsetting experience - I'm paying for their mistake

I ordered via TikTok, and they got part of my order wrong. They refunded the wrong part but they don't offer replacements meaning I'd have to order again to get the product I actually wanted. But, I ordered with free delivery. Now, I have to pay delivery which costs £3.50. So the £4 they refunded me for *their* mistake means nothing because I'd have to spend all of that on delivery. So, they make a mistake but I'm the one who has to pay nearly double to get the product I wanted. This is not a fair business model or practise.

I've ordered from Cosy before and had no problems, but now I won't because their customer service is so terrible. Not only did they refuse to help me, but the chat is so slow it's impossible to really talk to someone about the issue.

It's a shame because I really loved the Cosy products I've tried. But now I'm scared to order from them again because what if they get it wrong again? Then I have to fight to get customer service to respond *again*, potentially pay double for a product I've already bought because of their mistake *again*... I just don't trust them, and I'm so shocked by how they've treated a customer who has ordered from them multiple times before. A really horrible and upsetting experience.

15 January 2026
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look