Costa Sunglasses Reviews 

Got a pair as a gift 2 years ago , nose piece just fell off and not because of me it just come off. Warranty said theyd cover it but with no receipt they wont .. it was a gift I dont have the receipt.. I accepted that and went to order the part in hopes of fixing these expensive glasses but you can't order it. For an appoligy they will give me 50 % off a new pair.. guess my other ones will just be trash now . Not sure if I wanna even support with another purchase as their quality has definitely gone down hill and the warranty has all changed showing me they dont believe in the quality they are charging for. We have 6 pairs in our house and the newer ones definitely seem very poor quality. Sad to see costa going down hill , hope they can fix this as there are many other brands out there that seem better built and cheaper. Dont just pay for a name esp if they dont support you after the purchase.

There is no warranty- don’t be fooled, read all the fine print

The lenses developed a crack at the bottom of the left lense. They had not been abused and in fact babied. I attempted a warranty claim at 3 months old and was denied.

I have worn Costa del Mar sunglasses for almost 30 yrs. My most recent pair broke within 2 weeks of use. I have a pair from 15 years ago that I still wear regularly. The new one broke at the frame above the lens when I was just cleaning the lenses. The hinges are no longer pivoting. The frames are much cheaper and brittle. I talked with customer service. They will not back their product.
I will not buy another pair. I have owned over 10. I do a lot of outdoor recreation and usually lose or shatter them from impact. Never again. Capitalism and China at its finest.

My lenses coatings started coming off in a few months and when I tried to get them fixed under the warranty they said my pictures weren’t clear enough. I’m a photographer- if mine aren’t clear enough nobody’s will ever be. I kept trying to no avail until the warranty expired. Customer service is nonexistent.

I purchased the reefton Pro and it is very comfortable and I like wearing it, but the rubber keeps separating from the frame. I have had these glasses replaced under warranty four times for the exact same manufacturer defect. Costa now claims my glasses are out of warranty and insist this is not a manufacturers defect. They are wrong. These glasses are not well built at all and at some point they made their warranty shorter. I’m extremely disappointed in Costa. I thought they were better than this.

I would not recommend anyone wasting there hard earned money on these over priceded glasses I was spending about 1000 every year for a long time on them but its like they have got cheaper an cheaper made every year I bought 2 pairs this year with the upgraded warranty on them an didnt have them long an one just the lens got cracked an other frame broke an they would not stand behind there product when we all know it doesn't cost that much to make them.

Exceptional sunglasses! I live in the Keys, wear sunglasses everyday. Yep, I think I’m an expert on sunglasses. I still have my original costas which look like the day I bought them and they get beat up by salt, wind, weather. Amazing product! My family has at least 10 pairs.
Nothing compares, I’ve tried them!

Do not buy Costa's they do not stand by their warranty. My glasses had a mysterious crack in the lens less than three months old. Sent warranty claim they said it was not covered. I will never purchase them again. The only reason to buy high end sunglasses is the warranty.

I have a pair off glasses from costa I hardly used on both same issues the lenses shared faded can’t see a thing the quality on this total trash .back and 2021 obtain this as a gift not they no longer have lifetime warranty so they asking me to pay for replacement why will I pay if I will run into the same issue down the road best bit stay away from this brand products are total garbage no wonder they charge warranty policy 👎🏻💩

I’m done with this company. SAVE YOUR ORIGINAL RECEIPT!!!

Repair to nose pad denied. Horrible customer hservice service.

Use other brands

Wader glasses are trash manly cause of lack of quality and they no longer have a life time warranty. I have to come to second website to write a review which just shows how down hill this brand has gone down hill , do not waste your time

I accidentally ordered the wrong size.
Your site makes it very difficulty to change/edit the order afterwards.
You could take lessons from Amazon.

Most frustrating online purchasing process of my life (58 years old). I applied my vision insurance to the buying process and it was anything but straightforward. First off Luxottica/Costa was offering free, expedited shipping and free “ responsible shipping”, when I got to check out, it would not allow either to be selected. Going through the process a few times the price for the glasses changed multiple times.
$25 engraving was an option, but did not show up at checkout, I have no idea if it will happen or not.
Final price was $258, when I confirmed my cart, the price changed to 308 with no explanation, the price also did not add up correctly on the sales slip.
Waited an extra day and try it again, Luxottica was now offering a free shirt, nice right? No! Couldn’t change the size…AND WORSE at checkout you could only use your eye insurance for one item and the Luxottica website would not let one remove the free item! Therefore, I could not use my insurance benefits, almost tripling the cost.
Waited another day for the free shirt offer to go away, was able to complete the process this time, but the numbers still did not add up correctly, AND The free shipping offer, expedited and responsible, had lapsed.
I will reach out to customer service Monday morning.
I take sunglasses very seriously, and have been a big fan/user of Costas for 25 years. Hopefully the Internet experience with multiple glitches isn’t indicative of the quality since Luxottica bought them out.

I’ve had the same pair of glasses for almost 11 years now I can’t replace the same pair this is ridiculous.

Let me first say that I love Costa Del Mar’s products. Their apparel is excellent and very fairly priced and their sunglasses are high quality and last forever!

My issue with Costa is their customer service, specifically their Crew Points reward program. I have been ordering from them for at least two years and have enrolled in the program multiple times. I get daily emails from them for the program and all their specials. But I cannot find where I am getting their points. When inquiring today, they told me I wasn’t enrolled and they could not back-credit for the thousands of dollars I have spent with them. This is unacceptable to me. Luxottica just refused to do anything to satisfy me.

I will be reconsidering whether to continue to shop with them, no matter how much I like the product.

I have been talking to them fora month about warranty, its been nothing but a living hell. Do not buy Costas anything n save your aggrevation

Twice on the same frame within less than 2 years the craftsmanship has failed. The frame cracked and they only offer a discount on a pair. The first time I too the loss I paid $140 for a $280 of reef pros. The second time they literally cracked while on my head and they won’t cover it.

Have a pair of Diego glasses, the frame cracked and submitted a claim for repair or replacement, service center was a nightmare, sent pictures two times and then denied, but said to start new claim due to quality of pictures. My password dosen't work, said they would fix never did. tried to contact with chat and service was not working. Have had Costas for 15yrs but this experence is horrible. Have original box and reciept/2 year warranty/purchased 4/24.
Worst coustomer service EVER!!!!!!

Had glasses for approximately 6 months. The nose pad fell off. I still had the receipt and paid extra for warranty with costa and they would not fix or replace the sunglasses. They did however offer me 50% off a new pair. Why would I purchase a new pair if these pair didn’t last 6 months. Terrible customer service took two weeks to get a response. The sunglasses are not cheap to purchase and should last longer than 6 months. Save your money and buy from a more reputable company!