Cosmic Drifters Reviews 42

TrustScore 2.5 out of 5

2.3

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Rated 1 out of 5 stars

Beautiful looking dresses, but horrible, horrible service. Ordered a dress back in august, and i am STILL waiting. When asked about the status of my order, they told me it would be shipped on friday.... See more

Company replied

Rated 1 out of 5 stars

I have ordered from this company twice and, unfortunately, both times have been poor experiences. My most recent order was a dress placed in mid-July. The company emailed updates claiming my handm... See more

Company replied

Rated 1 out of 5 stars

Bad quality. Order two items with cheap fabric. I am ver y disappoited with the dresses.

Company replied

Rated 5 out of 5 stars

I have purchased several items from Cosmic Drifters and will continue being a repeat customer. They offer truly unique designs and the fact they’ll customize them for the right style and fit is amazin... See more

Company details

  1. Clothing Store
  2. Fashion Designer

Written by the company

Cosmic Drifters sell witchy, whimsigoth and bohemian style clothing in original print and garment designs. Inspired by a unique combination of astrology, witchcraft, nature and 90s popular culture, all of their wares are designed in-house by Jenny Cook and Sarah Mitchell. Their pieces are handmade in the UK by their small team and are exclusive to Cosmic Drifters. You can’t buy their designs anywhere else!


Contact info

2.3

Poor

TrustScore 2.5 out of 5

42 reviews

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Replied to 100% of negative reviews

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Rated 1 out of 5 stars

Very disappointed.

Beautiful looking dresses, but horrible, horrible service. Ordered a dress back in august, and i am STILL waiting. When asked about the status of my order, they told me it would be shipped on friday. That day came and went. I ask again, and they simply updated it, saying the order was complete, but I never got a e-mail with any shipping info, no tracking, nothing. I have no idea where my dress is, and Cosmic Drifters' customer service simply fails to respond. It's been well over 2 weeks since then. I want to love this company, but the lack of communication is unacceptable. I'm going to have to file a chargeback.

9 October 2025
Unprompted review
Cosmic Drifters logo

Reply from Cosmic Drifters

Hallo, I appreciate that my service has been lacking over the past stint in business. Unfortunately I have been very sick with C-PTSD and burnout and this has been a factor in my poor communication. I’ve worked really hard to overcome this illness and get organised again so that I can offer the service that everyone deserves and that I know I’m capable of giving. I hope that it won’t put people off supporting the brand again in the future. I’m making a proper go at a comeback this year and putting customer service first and I really hope that I get the chance to prove myself as a small business owner.

Rated 1 out of 5 stars

Cosmic Drifters failed me twice

I have ordered from this company twice and, unfortunately, both times have been poor experiences. My most recent order was a dress placed in mid-July. The company emailed updates claiming my handmade dress would ship at the end of August, but it never did. Two weeks ago (2 months after ordering), I reached out for an update and received no response at all. I will now have to file a chargeback.

My first experience was similar, though after multiple emails I did eventually receive the swimsuit I ordered.

This shop has no integrity and fails to communicate with its customers. Don’t waste your time or money hoping you’ll receive an item from their website.

27 September 2025
Unprompted review
Cosmic Drifters logo

Reply from Cosmic Drifters

Hallo, I appreciate that my service has been lacking over the past stint in business. Unfortunately I have been very sick with C-PTSD and burnout and this has been a factor in my poor communication. I’ve worked really hard to overcome this illness and get organised again so that I can offer the service that everyone deserves and that I know I’m capable of giving. I hope that it won’t put people off supporting the brand again in the future. I’m making a proper go at a comeback this year and putting customer service first and I really hope that I get the chance to prove myself as a small business owner.

Rated 3 out of 5 stars

Great prints

Pros: The prints and designs are amazing.

Cons: The dresses are fairly thin polyester and unlined. I expected higher quality at this price, but maybe the small runs of custom prints are quite expensive. (I do feel a little mean given they're a tiny indie company, but it feels fair to mention!)

I'd buy from them again just because I love the unique prints though.

7 January 2023
Unprompted review
Rated 1 out of 5 stars

Bad quality

Bad quality. Order two items with cheap fabric. I am ver y disappoited with the dresses.

27 September 2022
Unprompted review
Cosmic Drifters logo

Reply from Cosmic Drifters

Hi there Jemin, we don't have any order for a Jemin Jules on our system and have no record of selling to you. We haven't shipped any orders to Hong Kong this year either. Can you please check whether you've made a mistake here and negatively reviewed the wrong business? We always work with genuine customers to reach a resolution that they're happy with if. Feel free to email support@cosmicdrifters.com to discuss this further.

Rated 5 out of 5 stars

Compliments.. so many compliments.

Bought a dress last year and absolutely adore it. I get so many compliments every time I wear it. I am a huge fan of the prints they use and the variety of fits. Being a tall girl I especially appreciate the option to select tall sizing when buying a piece of clothing. !00% recommend. The material is super light and easy to layer.

24 September 2022
Unprompted review
Rated 5 out of 5 stars

Exceeded my expectations and more

Exceeded my expectations and more. I adore my pinafore. The print is crisp and vibrant. Its so light and flowy and comfortable. The quality is so spot on and honestly it's a staple in my closet. I adore the dress. Service was spot on and honestly i can't wait to order again! Very honest and wonderful people with a talented crew. I love supporting them!

21 September 2022
Unprompted review
Rated 5 out of 5 stars

I love their artwork and craftsmanship!!

I love their artwork and craftsmanship! I love small businesses and witchy artwork so it's a no brainer to shop there! High quality prints of their OWN artwork. The clothes are flattering for almost all bodies. There is literally something for everyone and so many prints to choose from! Love their work and hope they continue to thrive in their business so I can have more cute clothes! ^-^

19 September 2022
Unprompted review
Rated 5 out of 5 stars

Stunning and unique!

Absolutely beautiful clothes! The designs are stunning, so unique and supplied by a real artist who designs them herself and as an ecologist I can see they are specific species not just generic plants and animals which I think is brilliant! The clothes are well made and flattering, and communication is great! Such a lovely little independent company, highly recommend them and encourage supporting them!

1 July 2022
Unprompted review
Rated 5 out of 5 stars

Quality and unique styles!

I was AMAZED when I got my order. The fabric, sewing and prints are just perfect quality. I absolutely love my dress! And the company seems absolutely lovely and cares about their clients. Will be ordering more!

21 September 2022
Unprompted review
Rated 5 out of 5 stars

Incredible brand

I’ve made a couple of orders from Cosmic Drifters and they’ve all been wonderful. Excellent quality, gorgeous designs and truly one of a kind pieces. You even get a tag in your clothing to show who made it! As a plus size person their sizing selection is really commendable and it’s great to have so many options of unique clothing options to choose from. I will definitely be placing more orders in future. I can’t recommend this brand enough!

24 July 2022
Unprompted review
Rated 5 out of 5 stars

dream dresses

I had ordered some products first and fell in love with one sort of dress that I've now in 4 different prints. I love them all so much. Beautiful, very light, perfect for my witchy vibes !

15 July 2022
Rated 5 out of 5 stars

Can’t wait for their next designs!

I now own four dresses by cosmic drifters and I’m sure I’ll buy more! As a petite gal I love that they make clothing to order, so no waiting for my perfect size to be in stock, and I know the dress will be made for me. This can mean a wait while they make it but it’s worth it. They also do some ready made pieces too. Their designs are so unique and I love that I’m buying from a UK based, all-woman design and sewing team!

25 February 2022
Unprompted review
Rated 5 out of 5 stars

Beautiful dress!

I purchased the Ethel Lace Trim Maxi Dress and couldn't be happier. The fit is really good, and the print is absolutely gorgeous. I'm usually not a fan of lace due to sensory problems, but the lace trim not only looks nice, but it feels just as comfortable as the rest of the fabric. 10/10 experience, I'll definitely be purchasing again!

20 September 2022
Unprompted review
Rated 5 out of 5 stars

I love buying from this small business

I love buying from this small business! The clothing is exactly to my taste - the dress I bought from them is my new favorite item!! However - I found that the material easily rips when handled with sharp fingernails and the like. But they have a variety of different fabrics which might be less fragile.

20 September 2022
Unprompted review
Rated 5 out of 5 stars

Beautiful, unique and the real deal!

I’ve bought 2 dresses from Cosmic Drifters and they’re both beautiful quality, fit really well and were packed with a lot of care. I feel really good wearing them and always get loads of compliments. Love the variety of models they use and that they work with local independent designers to produce their prints. Would happily order from them again!

20 September 2022
Unprompted review
Rated 5 out of 5 stars

I have loved this brand for several…

I have loved this brand for several years now and so was pleased when they offered their fabrics for sale! I purchased 4 meters of Stormy Celeste celestial print and I made a blouse, a skirt and some trousers and I just love them!! I feel like a witchy goddess walking around in such a stunning print. Lovely all around!!

4 April 2022
Unprompted review

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