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4.3

Excellent

TrustScore 4.5 out of 5

9 reviews

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Rated 5 out of 5 stars

Great quality and fast delivery

I ordered the URTO750 lotion from this website, and I’m very happy with my purchase. The product was delivered to Sweden on time, well packed, and in perfect condition. The lotion itself is of great quality, I’ll definitely be ordering more in the future!

15 January 2025
Unprompted review
Rated 5 out of 5 stars

High level of service: fast shipment and proper packaging

Following a recommendation from a prominent blogger in the trichology field, I ordered URTO 750 lotion from the Cosmetiker website. I was very satisfied with the level of services provided by the site. The order was shipped promptly, and the seller provided a DHL tracking number via email. The parcel was appropriately packed and included samples of face and body creams, as well as face masks. I used the lotion after washing my hair. It did not make my hair greasy. After application, a noticeable warmth is felt on the scalp. I am happy with my purchase and will consider repurchasing this product, as the effect of hair care is not instantaneous, but requires long-term use of the chosen product.

11 February 2025
Unprompted review
Rated 4 out of 5 stars

Mixed Experience – Issues Resolved in the End

I placed an order on this website on March 18 and paid immediately by card. However, I never received a confirmation email. When I tried to log into my account, I kept getting an error saying “incorrect login or password.” Resetting the password didn’t work either—the website showed an error stating the page did not exist. This made it impossible to access my account or track my order, which felt very suspicious.

Initially, the store did not respond to my emails, which added to my frustration. However, after reaching out via Instagram, they finally replied and sent my order. Today, February 25, I received everything, and they even included a few samples, which was a nice touch—thank you for that!

I’m still unsure whether my experience was an isolated issue or if others face similar problems, but I’d recommend the store to check their login system and improve customer support responsiveness.

18 February 2025
Unprompted review
Rated 5 out of 5 stars

I like it

I made an order to Berlin and Dubai. Delivered very quickly and everything was in good condition. I'm also happy with the cosmetics. Thank you!

29 January 2025
Rated 5 out of 5 stars

This lotion URTO noticeably improves blood…

This lotion URTO noticeably improves blood circulation, the scalp is less greasy and it does not stain the hair at all. I have been using it for 3 weeks and will buy a few more pieces for a long period of use, because beautiful hair is not fast, it takes time to renew the hair follicles.

14 January 2025
Unprompted review
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