Things started out "rocky" with CosmeticRx because I could not figure out how to "turn off" subscription $299/month charges and shipments of Tirzepatide. I had purchased a starter month vial (2.25mg/... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
My whole experience has been great from…
My whole experience has been great from ordering to the consult to my phone call with Melissa. I'm looking forward to beginning my journey on my GLP-1. I would recommend Cosmetic Rx to my friends.
Do not purchase this Groupon..it's a scam
Do not purchase this Groupon. I was approved for it and paid the extra $30 for 2 day shipping and still haven't received anything. You can only email or message thru ur account there is no real contact info for this company. They take your money and leave u high and dry. I figured Groupon would investigate these companies before listing their products. I am writing a horrible review on everything I can find. I'm also disputing with my bank and Klarna which is what I used to pay for it. You will never get the product so save your money this company is a scam.
**THIS COMPANY IS HIGHLY SUSPECT**
UPDATE: 04/09/26.
Since my original review back in late January, after a substantial delay, I finally received my first shipment and was credited the first month's cost of the Semaglutide prescription (after disputing the charge w/ my credit card).
I then received my 2nd & 3rd vial shipments at the thirty day mark, however, I cannot say that the vials actually contained the prescription drug because there was zero effect felt.
I have now cancelled my prescription and will look elsewhere for affordable GLP-1 medication.
**THIS COMPANY IS HIGHLY SUSPECT, BUYER BEWARE**
I ordered GLP-1 medication from this site a little less than two weeks ago, had my credit card charged Day 1 and still have not received any thing by way of shipping, tracking, or any similiar. Tried to contact "Customer Service" and simply got a response "We are waiting for tracking info from the pharmacy." That status never changed and ultimately they stopped responding altogether.
Do not use this company unless you like paying for something that you will never, ever see. Also note, these other highly rated reviews are FAKES.
Horrible Customer Service
This companies customer service is horrible. The only way to contact them is by sending a message on their website or emails. They do not answer either. They have taken money out of my account multiple times in error. This has caused me a lot of problems. Still waiting to get my money back!
DO NOT order from this company!
I would leave minus 20 stars if I could. DO NOT order from this company. After a month waiting on my order for Latisse and sending many, many messages through the two options on their site, with no response, I am giving up. This company sucks. Pay more from another company, but actually get your order!!! It will be worth saving the frustration!
So far not so good
So far not so good. I ordered thru Groupon. I had never heard of Cosmetic Rex before , but I thought that it was a reputable company. So I place and pay for Semaglutide; it was approved by the Dr. and the Dr. gave it to the pharmacy . Now it says pharmacy will ship overnight WRONG.; This was 01/17. I still do not have it. I emailed and sent 7 text messages. No answer. I finally got an a see on 01/23 they said that there was a problem with my D.O.B. And he would go to the pharmacy straighten it out. I should receive next week. Never again. I will NEVER NEVER NEVER ORDER from Cosmetic Rx again.
Easy
Easy, fast, effective medication and shipping time was great - what else can you ask for?
Do not buy there Groupon deal
Do not buy there Groupon deal. Spent $120 on one and after several messages emails never got one call back. Groupon expired. Complete trash company.
Great experience!
I had the best experience ordering through Cosmetic rx. Not only was my order processed and shipped in an extremely timely manner, in top-noth packaging, I also received a king, follow-up phone call. I will highly recommend Cosmetic rx to family and/or friends!
Wonderful Experience so Far!
I've had a great experience with Cosmetic RX so far. The staff is professional, knowledgeable, and has made me feel comfortable throughout the entire process. Everything has been explained clearly, and I'm excited to see my results. I would absolutely recommend Cosmetic RX to anyone looking for a GLP1 provider.
I had my first consultation today
I had my first consultation today. Melissa was great! at explaining all about the products and the prices wow.
I was apprehensive at first
I was apprehensive at first. However, Melissa from customer service took the time to call me and explain everything. She even texted me once the Dr. Approved. A++++++ service for GLP-1 and more!!
Efficient, quality service
Very straightforward process to sign up. Friendly and engaging staff. Shipping was fast.
I purchased a Groupon for GLP-1…
I purchased a Groupon for GLP-1 medication through CosmeticRx. The deal was excellent. Setting up my appointment and receiving my prescription was a breeze, and my delivery was shipped very promptly. I ran into a small issue where my Groupon was not applied and my card was charged full price, however, CosmeticRx's customer service was prompt and solved my problem swiftly. I look forward to continuing to work with CosmeticRx!
Customer service and the products are…
Customer service and the products are great!
Satisfied Customer
I bought their Groupon offer. I didn't realize shipping was additional but I paid it. I had a little issue using the website but eventually got the hang of it. I like the fact you can pause delivery...especially for travel. They even followed up via text. I thought that was a nice touch.
Very good experience
Very good experience! I have tried other online weight loss subscriptions but this one is by far the best and the easiest to complete. Would absolutely recommend!
Absolute scam company
Absolute scam company. Do not order from here. Impossible to get ahold of anyone and takes months to get product if you even get it at all.
When I called a very knowledgeable…
When I called a very knowledgeable young lady by the name of Chelsea answered. She immediately answered all my questions and concerns to my satisfaction and put my mind at ease.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








