Cosmetic Couture Reviews 

124
•
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 49 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the expert team for their exceptional professionalism, helpful attitudes, and thorough explanations provided during both clinical procedures and educational masterclasses. People also point out the wonderfully warm, welcoming environment and express deep satisfaction with the consistently beautiful, natural outcomes of their sessions. Some reviewers were not happy with the training courses, mentioning specific issues such as waiting several months for practical sessions, insufficient practice faces, and an overall discouraging structure. Consumers note that these educational shortcomings left attendees feeling unconfident and frustrated with the overall value received from the program.

What people talk about most

Staff

Customers consistently note positive experiences with staff, frequently praising practitioners and... See more

Service

Users describe positive interactions with service, highlighting friendly staff, detailed explanations, and... See more

User experience

Reviewers mention high satisfaction regarding user experience, expressing appreciation for the welcoming... See more

Product

People report positive experiences with product, expressing high satisfaction regarding treatments like Botox... See more

Quality

Consumers find quality to be a source of great satisfaction, frequently praising the amazing and natural... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Just had the c02 on the lower part of my face. Absolutely amazing result. The practitioner Lorraine explained everything to Daren whom did the procedure to an absolute A1 result. After care was expl... See more

Rated 5 out of 5 stars

Came in today to be a model for Endopulse and it was overseen by Kyle. Such a good experience from walking through to reception met by the lovely Dean to taking my appointment with Kyle. Kyle was rea... See more

Rated 5 out of 5 stars

Isabella was really helpful at our CCJ training course today. She demonstrated various techniques as to how we can treat the cheeks, chin and jaw effectively whilst bearing each clients facial anato... See more

Rated 5 out of 5 stars

Yesterday I had the pleasure of attending a masterclass with Dr G at cosmetic couture. His expertise is outstanding and as ive had problems with injectable in the past I was quite nervous ! He took... See more

Company replied


Company details

  1. Charter School
  2. Beauty School

Written by the company

Cosmetic Couture: Your Pathway to Success! 🌟 Cosmetic Couture has earned its reputation as a trailblazer in the field of aesthetic training, consistently delivering unparalleled excellence and innovation in education. With a legacy spanning years of dedication to empowering individuals in the aesthetics industry, we pride ourselves on being at the forefront of cutting-edge training methodologies and industry advancements. 🌟 Our commitment to excellence is reflected in the numerous accolades we've received, including being voted the No.1 Training Provider in 2021 and 2022, as well as securing the esteemed Client Experience Award in 2022 and 2023. These accolades serve as a testament to our unwavering dedication to providing the highest quality education and ensuring an exceptional experience for each and every one of our students. 🏆 At Cosmetic Couture, we understand that the journey to success in the aesthetics industry requires more than just technical skills – it demands a comprehensive understanding of industry standards, regulatory requirements, and the latest advancements in technology and techniques. That's why our pathway courses are meticulously crafted to equip our students with the knowledge, skills, and confidence needed to thrive in this dynamic and rapidly evolving field. 💼 Located at 2b Southstage Michigan Avenue, Manchester, United Kingdom, our state-of-the-art training facility provides the perfect environment for learning and growth. From regulated qualifications to hands-on practical training, we offer a diverse range of courses designed to cater to the unique needs and aspirations of our students. 🏢 Whether you're an aspiring practitioner looking to kickstart your career in aesthetics or a seasoned professional seeking to expand your skill set, Cosmetic Couture is here to support you every step of the way. Join us on your journey to success and unlock your full potential with Cosmetic Couture – where excellence meets opportunity. 🚀


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

124 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 83% of negative reviews

Typically replies within 24 hours

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4.4

All reviews

(124)

51 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

5 star review

Wow! Where do I even start, I had endopulse in my jawline area today as I wanted a sharp jawline, the treatment was amazing overall and pain free! Kyle who does the endopulse was very reassuring and explained every little step to me, Kyle said the results will show around 20/30% straight away and then will progress over 8-12 week time period, however I can notice a massive difference already! I can’t thank Kyle and the whole team at Cosmetic Couture enough! Everyone was very pleasant and I am over the moon with the results, I can’t wait for my next session of endopulse already booked in! Thank you again!

25 September 2026
Unprompted review
Rated 5 out of 5 stars

I honestly couldn’t recommend…

I honestly couldn’t recommend aesthetics company enough! .the very First time I attending contour cosmetics . I found the whole experience amazing.made me feel at ease and comfortable while having treatments procedures of Botox lip filler by Cathy very experienced and professional the results have made me feel more confident and look fantastically younger . Wouldn’t go anywhere else , the clinic is spotless and all the staff are lovely and friendly thank you to you all . Lesley price

20 August 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service and treatments…

Excellent service and treatments provided by my go to practitioner Toni.

I have only ever used CC the past 13 yrs and will continue to support the business.

Highly recommend CC to future clients.

11 September 2026
Unprompted review
Rated 5 out of 5 stars

Amazing⭐️

I have been to Cosmetic Couture several times and I have been treated with nothing other than kindness and respect by the staff. Not only are the staff extremely friendly but they are astute professionals and I know the practices and the industry like the back of their hands. I have recommended their services to multiple friends and will continue using and recommending their services.

14 September 2026
Unprompted review
Rated 5 out of 5 stars

Some of the best practitioners in the…

Some of the best practitioners in the industry, I did my training with Cosmetic Couture about 3 years ago, and I loved the whole course. Special mention to Heather who has always been a wonderful teacher, with years of experience, who I trust to do my treatments to this day, she delivers exact results as to what you expect. Recent of this year I’ve met Cathy who is also a perfectionist who I highly recommend to anyone for perfect results. My go to place, like no other.

17 August 2026
Unprompted review
Rated 5 out of 5 stars

I have had multiple treatments here and…

I have had multiple treatments here and would not recommend them enough, co2 lips Botox facial Endo pulse all amazing! The staff go above and beyond from the warmest welcome to the best practioners. Professional and shit hot at what they do!!

2 September 2026
Unprompted review
Rated 5 out of 5 stars

Treatments x

I’ve had my lips done at Cosmetic Couture multiple times now and I honestly couldn’t recommend them enough. I’ve always felt so comfortable and completely in safe hands every time I’ve been, they a real professionals who know what they’re doing. The results are always amazing and exactly what I want. I wouldn’t go anywhere else xx

25 July 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant company!

Brilliant company!

Always get 5 star treatments!
Everyone so welcoming you always feel happy leaving with the best results HIGHLY a recommend to anyone!!!

21 August 2026
Unprompted review
Rated 5 out of 5 stars

I honestly wouldn’t go anywhere else. ⭐️⭐️⭐️⭐️⭐️


I’ve been going to Cosmetic Couture for years now and genuinely wouldn’t go anywhere else for my treatments.

For me, the biggest thing is trust. I feel completely comfortable there, I trust the team and I always feel like I’m in safe hands. Everyone is so friendly, professional and welcoming, and I’ve always felt really well looked after.

I absolutely love Kara and Cathy ❤️ They always make me feel at ease and are a huge part of why I keep coming back.

When it comes to cosmetic treatments, feeling comfortable with and trusting the people treating you is so important, and that’s exactly how I feel at Cosmetic Couture.

After all these years, I honestly wouldn’t go anywhere else. ⭐️⭐️⭐️⭐️⭐️

12 September 2026
Unprompted review
Rated 5 out of 5 stars

One of the best aesthetic clinics I’ve…

One of the best aesthetic clinics I’ve ever been to. I was initially quite sceptical about aesthetic treatments because I was worried about people ending up with an uneven or unnatural looking faceBut after having my treatment here, I can honestly say I’m so impressed.

Whether it’s Botox, fillers, rhinoplasty or PRP, their professionalism, expertise and attention to detail are outstanding. If I could give more than 5 stars, I definitely would because they truly deserve it.

Thank you for the best aesthetic treatment I’ve ever had. I’m so happy with my results 👏🙏😃❤️

12 September 2026
Unprompted review
Rated 5 out of 5 stars

Yesterday I had the pleasure of…

Yesterday I had the pleasure of attending a masterclass with Dr G at cosmetic couture.
His expertise is outstanding and as ive had problems with injectable in the past I was quite nervous ! He took time to assess my face and put my at ease going forward .. i am so so happy with the results and can't thank him enough ! Also the staff at cosmetic couture were so lovely and helpful especially Paige at reception!
Thankyou again and can't recommend enough .

5 September 2026
Unprompted review
Cosmetic Couture logo

Reply from Cosmetic Couture

Thank you for your lovely review Michelle, we will pass it over to the team. We look forward to seeing you again x

Rated 1 out of 5 stars

Treatment didn’t meet expectations and concerns weren’t handled well

I have been coming here many times before and have always had a pleasant experience, which is why I was particularly disappointed with my most recent treatment.

On this occasion, I had Kathy for my Botox treatment. Two weeks later I had a top-up, but unfortunately the results were not the same as I had experienced previously. I then had another top-up. I was told that if the issue was still present, it would be treated again until I was happy with the results.

I was subsequently booked in for another appointments, which was cancelled twice. This prolonged the treatment process.

Then, around an hour and a half before my next appointment, Kathy called to tell me that there was nothing more that could be done but asked me to send photographs. As I was only around the corner, I asked if I could come in so the area could be looked at in person. I was told that she would not treat me and that she would refuse to carry out any further treatment.

I found the way the conversation was handled extremely upsetting. I remained calm throughout, but was accused of arguing, despite simply trying to explain my concerns. I felt that I was repeatedly spoken over and that things I had previously been told were being denied. I was also told, “we won’t be giving you a refund”, despite the fact that I had never asked for or mentioned a refund.

Kathy then told the receptionist she would never treat me again, and the phone call was ended.

I am disappointed because I had previously had several positive experiences here. My issue is not simply that the treatment did not produce the results I had hoped for, but the way my concerns were handled and the lack of communication and professionalism throughout the process.

I hope the “clinic” takes this feedback seriously, as I would have expected a much more respectful and professional approach, particularly as I had been a returning customer.

Your reply is focused heavily on the “three-month timeframe” and the photographs, whereas my main point is that I kept returning because the treatment had not achieved the expected result, and I followed the clinic’s own instructions to return for further top-ups! I have been a returning customer on many occasions and, in the past, the Botox has worked extremely well for me. I have never previously needed to keep returning for multiple top-ups because the initial treatment achieved the result I wanted

It is also important to clarify that I did not simply “contact you regarding my concerns” and then fail to provide photographs. I already had another appointment booked. It was approximately an hour and a half before that appointment when Kathy called me and told me that there was nothing further that could be done.

Regarding the photographs, I had not refused to provide them. I was simply around the corner from the clinic when I received the call, and I asked whether I could come in so that the area could be looked at in person. I did not understand why I needed to send photographs when I was so close by and already had an appointment that day but Kathy was so focused on saying she’s not treating me.

My question is: if there was nothing further that could be done and I was already outside the timeframe for a top-up, why was I booked in and why was I previously told to return if the problem was still present?

28 August 2026
Unprompted review
Cosmetic Couture logo

Reply from Cosmetic Couture

We have reviewed your treatment history and would like to clarify the position regarding your appointments and request for further treatment.
Your initial treatment took place on 10th June, when you received Botox treatment for three areas. You returned approximately two weeks later for your review and top-up.
Our records confirm that you have since received two top-up treatments within a three-month period.
When you contacted us regarding your concerns, you were asked to provide photographs of the treated areas so that we could assess the results and investigate the matter further. These photographs were not provided, meaning we were unable to carry out the requested assessment.
You are now outside the timeframe for any further top-up relating to your original treatment on 10th June. Therefore, no additional treatment can be provided as a top-up to that appointment.
Should you wish to have further Botox treatment, this would be treated as a new treatment. You would be required to have the appropriate consultation and assessment and pay the full treatment price, rather than the top-up price.
This is our position regarding any further treatment relating to your original appointment.
Kind regards,
Cosmetic Couture Team

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