Cosmedica Clinic Reviews 

I am posting this review to share my experience following a hair transplant performed at this clinic, as well as the difficulties I encountered afterward when trying to obtain proper follow-up.

First, I would like to clarify that the doctor himself seemed professional during our exchanges. The diagnosis was clear and the approach reassuring. However, with hindsight, I feel that the success of the procedure depends heavily on the pair of technicians who actually perform the transplant, and this is where things seem much more questionable in my case.

During the procedure, several elements made me uncomfortable. There was notably a fly in the room during the operation, which is hardly reassuring for a medical procedure. Another unexpected event occurred when an object fell during the intervention. This may not be serious in itself, but in this context, it does not inspire much confidence regarding the overall rigor of the procedure.

After healing, I noticed several visible irregularities: gaps on the side of my scalp, as well as a noticeable hole on the upper left part of my head. These areas clearly give the impression that implants are missing. I also observed that a graft initially planned by the doctor, particularly near the crown/whorl area, appears to have been forgotten. Overall, the result looks uneven and does not match what had originally been discussed.

Following these observations, I contacted the clinic to file a complaint. I received no response for approximately six months. I followed up again, and still received no reply for roughly three additional months. It was only after these multiple attempts that I finally received a response, which did not really address the issues raised.

The reply mainly advised me to consult a dermatologist. This suggestion surprised me, as the problems reported concern areas with missing implants following the transplant. A dermatologist obviously cannot fill gaps caused by missing grafts. I was expecting instead an evaluation of the result, or at the very least a discussion regarding a refund so I could correct the issues elsewhere.

From a patient follow-up standpoint, I find this problematic: very long response times (nearly nine months in total), no precise answer regarding the defects observed, and no concrete proposal for a solution. For a cosmetic procedure with a direct and long-term impact, this lack of follow-up is difficult to understand.

In summary:

presence of a fly in the room during the procedure (hygiene concern)
an object fell on the operating tray during the intervention
several visible gaps after healing (side + upper left), apparent omission of a planned graft near the crown
no response for 6 months after complaint, follow-up unanswered for 3 additional months
final response advising a dermatologist without addressing the issue
no real follow-up and no proposal for correction

Once again, the doctor seemed serious and professional, but I genuinely feel that the outcome largely depends on the team performing the transplant. In my case, both the experience and the follow-up unfortunately did not meet the expectations for this type of procedure costing several thousand euros.

It was a pleasure communicating with Zeynep, who made the whole journey from the beginning to end seamless and extremely comfortable. During our correspondence she was responsive in a timley manner, answered all questions/concerns I had, which led to the choice of Cosmedica.
The scheduling of airport pickups/dropoffs, hotel pickup/drop offs to the clinic were all arranged making it a successful stress-free event.

Cosmedica team made me feel comfortable, were able to take their time to answer my final questions and was an easy process day of surgery. Meeting Dr. Arcar to go over the official plan made me confident that the procedure would be a success. The technicians that worked on my transplant were professional, guided me through each step during the procedure and made me feel at ease.

Thank you to the entire team so far.

Next, I'll be working closely with the aftercare department to help me through my recovery which will hopefully give me the expected results.

Looking forward to seeing the results as I move through each recovery phase.

Hi my name is Francesco, Cosmedica was a life changing experience for me. I was nervous to fly all the way to Turkey to get a hair transplant, but Dr Acar and his whole team, Especially Mert made me feel safe and comfortable. All the surgeons were the best and so nice, the hotel was amazing that breakfast in the mornings was so good, overall a great experience that’ll boost by confidence for the rest of my life. I recommend everyone who wants a hair transplant to go there you won’t regret it!!

Excellent service everything went super well, I highly recommend

I had a very good experience with Cosmedica for my hair transplant. From the moment I was contacted by customer service through WhatsApp to the last moment at the clinic they've proved themselves knowledge, helpful and very professional. Transfers between airport, hotel and clinics were well-organized and punctual. The procedure itself lasted about 10 hours, but I was able to get several breaks to use the bathroom and other necessities. I was offered breakfast and dinner before and after the operation, making the day less stressful and more enjoyable. The waiting times at the clinics were acceptable. Everyone at Cosmedica speaks good English but the presence of a translator made communication easier and more efficient, especially during the consultation and explanation of product usage. The only thing to keep in mind is that the price on the initial quotation might not be the final price as the consultation with Dr Acar and his collaborators could reveal the need for a different approach, but again I had been warned of this. Overall a great and recommended experience, I'd recommend Cosmedica to anyone who is interested in a hair transplant.

It is only a 5 star because of my US consultant Lukasz! He has been so much help before, throughout, and after the procedure! If it was not for him I would be lost. Procedure was painful I had 6,300 grafts done in two days. The technicians did not really care about pain, they got more irritated than anything when I mentioned it. The aftercare team will stop responding after one week, they would get a 0 start. But as said in the beginning, my consultant has been helping me with everything.

Great clinic, worth paying a bit more for quality, the owner personally designs you’re hair, I came out with 6500 grafts, very happy with the aftercare products and services, I stayed in the hospital option which works out well. I compared it to many other clinics and this once topped them. Please remember if your coming from USA which a lot do, remember its a different language barrier so you can’t expect them to bend over backwoods and put you first.

I recently returned to Cosmedica for a Regenera Activa treatment and once again, they exceeded all expectations. From the moment I arrived, the hospitality was incredible—the team (shoutout to Mısra and Mert!) made sure I was comfortable, fed, and looked after like family. Even Dr. Acar’s personal involvement and the clinic’s generosity make this place stand out from the rest. If you want world-class results paired with genuine care, this is the only place to go. See you guys in August for the next stage of the journey! 5 stars isn't enough.!

Had a great overall experience. Booking was simple, I reached out and spoke to someone via WhatsApp, sent pictures, and was given an estimate. Upon my approval documents were sent for me to sign then I sent deposit.

I flew out to Turkey and was picked up at the airport and transported to the hotel. The process was easy, communication was consistent, price was lower than expected, pain was tolerable.

Overall experience was great.

Several aspects felt disorganized, and transparency regarding optional services was insufficient.

The lack of clear communication and structure led to a disappointing overall experience.

Communication was inconsistent, and important information about additional costs was not shared upfront.

The coordination and planning did not meet the standard expected for a medical procedure.

Expectations were not met due to unclear processes and limited communication during the procedure.

The experience was overshadowed by poor planning and inadequate explanation of additional services.

My experience was great. I reached out, scheduled and flew out to Cosmedica all within 2 weeks. Once at the Istanbul airport, I realized how organized they were with pick-ups and hotel arrangements. Everything went smoothly the following day with the consultation, bloodwork, meeting with Dr. Acar to discuss treatment and the procedure itself all within the same day. The hair transplant went smoothly, technicians and staff were professional and knowledgeable. Overall a very pleasant experience with clean facilities, great staff and amazing organizational skills.

Everything when to plan and they made the process so easy and stress free

My experience with Cosmedica was outstanding. Everything was organised seamlessly, making the entire process incredibly stress-free. The team is extremely respectful and genuinely looks after you every step of the way. It was especially reassuring to have Dr. Acar personally review and finalise my hairline, answering all of my questions and giving me complete confidence that I would achieve the best possible result. I asked for a natural hairline, and they delivered exactly that.

The procedure itself was surprisingly relaxing for the most part. The anaesthetic was the only uncomfortable part, but it was over quickly.

The aftercare has also been excellent. They provide a full range of hair-care products and medication, along with dedicated support teams who are available whenever you need them.

I’m very happy with my results so far and highly recommend Cosmedica to anyone considering a hair transplant.

Absolutely amazing experience.
I traveled to Turkey unsure about what to expect from this, and of course a bit nervous about the procedure. After I landed, every aspect of the journey was already figured out for me, from transportation to hospitality, from procedure logistics to medical consultations and patient care. The Cosmedica team works very hard to ensure an excellent patient experience and treatment.
I would recommend it to anyone interested in a hair transplant.

Great experience and very good medical team great that they were able to speak English and understand me made the procedure so much more easier and also beautiful hotel stay and great food can’t wait to see full results of my hair it already looks great and it’s only been 5 days thank you to Dr .Acar and all of the Cosmedica staff I would rate this place 50 +++ stars