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Review summary

Created with AI, based on recent reviews

Evaluating 80 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, highlighting their durability and performance in various conditions. Many appreciate the accurate sizing, comfortable fit, and thoughtful design details that make the gear suitable for both outdoor activities and daily wear. The delivery service is frequently mentioned as fast and reliable, with many people receiving their orders sooner than expected. Reviewers also commend the company's service, noting prompt and helpful responses to inquiries and issues. Some people experienced minor manufacturing defects or issues with specific product features, such as zippers or pocket linings. However, these concerns were often resolved quickly and efficiently by the company, with many customers receiving replacements or credits, further reinforcing the positive sentiment regarding customer support.

What people talk about most

Product

Customers consistently note positive experiences with product quality and performance. Many reviewers praise... See more

Quality

Customers had positive experiences with quality, consistently praising the excellent craftsmanship and... See more

Delivery service

People report positive experiences with delivery service. Customers consistently praise the fast and accurate... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the very good and proactive... See more

Order

Reviewers highlight positive aspects of order. Customers found the ordering process straightforward and were... See more

Reviews shaping this summary

Rated 5 out of 5 stars

his has quickly become my go-to winter jacket. Even though the brand is primarily known for ski gear, I find it works perfectly for city life. It’s a great mix of technical performance and style. Beyo... See more

Company replied

Rated 5 out of 5 stars

I just got my AW Hardshell and I absolutely love everything about it! The sizing is accurate, it's comfortable and perfect for outdoor activities even in Canadian winter. The only negative thing I hav... See more

Company replied

Rated 5 out of 5 stars

I’ve purchased five or six items from Cortazu over the past few years. Every item has been as described, sized correctly, delivered on time and in perfect condition. Each item has lived up to and exce... See more

Company replied

Rated 5 out of 5 stars

Good quality and reliable shipping. I've been happy with my raincoat (AW hardshell jacket 7M), used mainly for bicycle commuting, that I was excited to see and order the rainpants as well. Other brand... See more

Company replied


Company details

  1. Outdoor Clothing and Equipment Shop

Written by the company

Get out there. For the better.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

313 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Delivery was quick

Delivery was quick, experience with in-store staff was great, the jacket i received wasn't as warm as I thought it would be but one month in in Amsterdam winter and the jacket does what it promised.

27 November 2025
Unprompted review
Cortazu logo

Reply from Cortazu

Hi there,
We’re really happy to hear your delivery was quick and that our in-store team made it a good experience. If you ever feel it’s not performing the way it should, or if you’d like advice on layering or a warmer option for even colder days, our team is always happy to help, in store or via customer service. Thanks again for choosing us and for the thoughtful feedback!
Kind Regards,
Team Cortazu

Rated 5 out of 5 stars

My Go-To brand !

For more than two years, Cortazu has been my go-to brand for both my photo outings and my everyday clothing. As a photographer, I need reliable gear that can withstand the demands of the field while remaining comfortable day to day. Their strong commitment to the environment is also a major plus: investing in Cortazu means choosing durable clothing and, in your own way, making a positive contribution to the planet.

29 October 2025
Unprompted review
Cortazu logo

Reply from Cortazu

Dear Valentin,

Thank you so much for your wonderful review! We’re truly honored to hear that Cortazu has been your go-to brand for both your photography adventures and everyday wear over the past two years. Knowing that our gear supports you in the field, while keeping you comfortable day to day, means a lot to us.

Thanks again for your trust and support. We look forward to being part of many more of your journeys!

Kind Regards,
Team Cortazu

Rated 5 out of 5 stars

Great color, cool fit

First of all, the jacket I bought has yet to be tested for skiing. But what I can say already is, that the color, the fabric and the fit are great. It is one of the few products I found, that genuinely looks good and is both bold and colorful (most brands tend to design as if its second-hand-nineties). Looking forward to using it regularly.

26 November 2025
Unprompted review
Cortazu logo

Reply from Cortazu

Dear Alban,
Thank you so much for your review! We're really glad to hear that you love the colour, fabric, and fit of your new jacket. We hope the jacket performs just as well on the slopes as it does in style, and we’re excited for you to put it to the test. Enjoy your upcoming adventures, and thanks again for sharing your first impressions!
Kind Regards,
Team Cortazu

Rated 5 out of 5 stars

I like cortazu brand

I like cortazu brand, suits my needs from every aspect

9 November 2025
Unprompted review
Cortazu logo

Reply from Cortazu

Hi Valery,
Thanks so much for your thoughtful review. We're glad to hear you’re satisfied with your purchase and experience. Your support means a lot to us, and we’re always here if you need anything.
Regards,
Team Cortazu

Rated 5 out of 5 stars

It is the best

It is the best . I have had other padded version of this jacket for heavy hiking but i needed this one for light hiking. it did not disappoint me. Cortazu makes great product. I can recommend this to anyone who is willing to spend little extra and get to experience the utmost premium luxury feeling.

25 November 2025
Unprompted review
Cortazu logo

Reply from Cortazu

Dear Suresh,
Thank you so much for your kind words! We're delighted to hear that this jacket has lived up to your expectations, especially after your positive experience with our insulated version. It’s great to know it’s serving you well for lighter hikes and still delivering that premium feel you’re looking for. We truly appreciate your recommendation and your trust in Cortazu. Enjoy every adventure ahead!
Kind Regards,
Team Cortazu

Rated 5 out of 5 stars

Very high quality gear with great…

Very high quality gear with great customer service adhering their warranty would recommend.

10 November 2025
Unprompted review
Cortazu logo

Reply from Cortazu

Dear Giel,
Thank you for your review! We're glad to hear that you’re happy with the quality of our gear and the support from our customer service team. We’re committed to standing behind our warranty, and it’s great to know that this has shown through in your experience. We really appreciate the recommendation, enjoy your Cortazu gear!
Kind Regards,
Team Cortazu

Rated 5 out of 5 stars

Best customer service ever

I had bought a hardshell in February but I did not wear it. As I checked it before this cold season, I noticed some spots and I contacted Cortazu-Customer service. They asked me to send them the product and kindly replaced it. I simply could not believe it! Forever a fan! Much appreciated Cortazu!!!

21 November 2025
Unprompted review
Cortazu logo

Reply from Cortazu

Hi Claudiu,

Thank you so much for sharing your experience!

We’re truly happy to hear that your hardshell is now in perfect condition and ready for the season. Our team always aims to stand by our products and support our customers, so it’s wonderful to know we could help make things right. Your kind words and enthusiasm mean a lot to us—thank you for being part of the Cortazu community!

Regards,

Cortazu Team

Rated 5 out of 5 stars

Great Gift

I was gifted a sport tshirt fron cortazu, i have to say it’s great! The material is good quality, the durability and the feeling on the skin is unmatched, tight on the shoulders and loose in the belly area, i will purchase in the future definetely

19 November 2025
Unprompted review
Cortazu logo

Reply from Cortazu

Dear Francesco,
Thank you so much for your fantastic review! We’re delighted to hear that you’re enjoying the Sport T-Shirt and that the material, durability, and fit are working perfectly for you. It’s great to know it feels comfortable and performs well. We truly appreciate your kind words and look forward to welcoming you back in the future! If you ever need anything, we’re here to help.
Kind Regards,
Team Cortazu

Rated 5 out of 5 stars

Love the store, Love the Products

Love the store, love the product!
I went to the Cortazu Store for the first time on my visit to Amsterdam. I love all your Products, bought something from the Outlet section and tried the Amazon new jacket AW 10M in different colours and sizes. Unfortunately my preffered choice of colour and size was not in Stock, so I ordered it online. The shipping was fast! Now I have the jacket and I love everything about it. The look, the quality you see and feel right away, the helpful functions and the way the jacket allows me all activities without limitations!

13 November 2025
Unprompted review
Cortazu logo

Reply from Cortazu

Dear Yannik,
It was such a pleasure having you in the store, we’re always happy to help! We hope you enjoy your new Cortazu product and that it adds even more to your adventures. Please don’t hesitate to reach out if there’s ever anything you need.
Kind regards,
Team Cortazu

Rated 5 out of 5 stars

Just right

I am speaking for the 3 cortazus that I own so far (another one one the way). I got my first insulated jacket last year and since then I have become loyal to the brand. Despite being a bit on the expensive side, I think cortazu provides a lot of value. The thought that goes into designing every piece of clothing is evident. I wear them, enjoy them, and hope to use them for many years to come.

31 October 2025
Unprompted review
Cortazu logo

Reply from Cortazu

Hi Shadman,

Wow, thank you so much for your kind words and incredible support! It means a lot to hear that you’ve become such a loyal Cortazu fan and that our products have earned a lasting place in your adventures. We’re thrilled that you value the design and quality that go into each piece. We hope it serves you well for many years to come!

Warm regards,
Team Cortazu

Rated 5 out of 5 stars

Very good service and fast delivery.

Very good service and fast delivery.
The trousers and the fleece sweatshirt are both excellent quality.
I’ll probably buy a jacket soon.

30 October 2025
Unprompted review
Cortazu logo

Reply from Cortazu

Hi Panos,

Thank you so much for your kind words! We’re delighted to hear that you’re happy with our service and the quality of your Cortazu products. We hope you continue to enjoy your trousers and fleece, and we’ll be excited to help you find the perfect jacket when the time comes!

Kind regards,
Team Cortazu

Rated 4 out of 5 stars

Great service and great products

The customer service of Cortazu is great. I had some problems with a jacket that I bought in the past and they immediately replaced it. The new waterproof and insulated jackets are much improved in terms of design and waterproofing. I have tested out the new jackets in the autumn storm of last week and I stayed warm and dry. Great products and great customer service.

28 October 2025
Unprompted review
Cortazu logo

Reply from Cortazu

Hi Max,

Thank you so much for sharing your experience! We’re thrilled to hear that our team was able to assist you promptly and that you’re enjoying the improvements in our new jackets. It’s wonderful to know they kept you warm and dry during the autumn storm, that’s exactly what we aim for.

We truly appreciate your support and kind words about both our products and customer service!

Kind regards,
Team Cortazu

Rated 5 out of 5 stars

Great products and super friendly…

Great products and super friendly staff. I had to exchange a product and they made it so easy. Also their staff are true experts and provide useful advice on how to choose outdoor products.

25 September 2025
Unprompted review
Cortazu logo

Reply from Cortazu

Hi Nag,
Thank you so much for your kind words! We’re delighted to hear that you had a great experience with our team and that the exchange process was smooth and easy. Our staff truly love sharing their expertise, so it’s wonderful to know their advice was helpful.

We really appreciate your support and hope your Cortazu gear serves you well on all your adventures!

Kind regards,
Team Cortazu

Rated 5 out of 5 stars

Great jacket for all day weather ams

Great service. Great jacket! Nice colour.

23 October 2025
Unprompted review
Cortazu logo

Reply from Cortazu

Hey Lex,
Thanks a lot for taking your time to leave a nice review. We are glad you're happy with your hardshell! We really appreciate your loyalty and trust in the brand and it'd be a pleasure to see you shop with us again.
Regards,
Team Cortazu

Rated 5 out of 5 stars

Top quality service and clothing…

The advice given was really helpful in choosing the right jacket to suit my lifestyle.
The quality of the jacket is second to none. 👍

17 October 2025
Unprompted review
Cortazu logo

Reply from Cortazu

Hey Mark,
We are happy to know that you had a great experience. We really appreciate your enthusiasm for the brand. Looking forward to welcoming you back soon.
Regards,
Team Cortazu

Rated 1 out of 5 stars

Don't trust reviews on Cortazu website

Don't trust reviews on Cortazu website. I have submitted negative reviews on their webpage and they never went public. Looks like they only post positive reviews! What a scam!

Edit: Nonsense! Nobody has reached out to me. Where is the negative review I wrote for "Mountain INS Jacket 10M Dark Blue | Women"?

14 October 2025
Unprompted review
Cortazu logo

Reply from Cortazu

Hi Jacek,
We’re sorry to hear about your concern.

We want to assure you that we never delete or filter out negative reviews—every piece of feedback is important to us. We’ve reached out to you via email to better understand your experience and have offered a solution for your specific case.

Transparency and customer trust mean a lot to us, and we appreciate you giving us the opportunity to clarify this situation.

Cortazu Team

Edit: Reviews on Trustpilot appear right away because their system publishes them automatically.
Reviews on our website (via Stamped) may take a little longer as they go through a quick verification process to make sure every review comes from a real customer and follows our community guidelines. This helps keep all feedback genuine and trustworthy. Once that’s done, your review will appear automatically. Thanks so much for your patience!

Rated 4 out of 5 stars

Good quality but colors are sad.

Good quality but colors are sad.
I'd like Cortazu to regreen Europe instead of Africa

9 October 2025
Unprompted review
Cortazu logo

Reply from Cortazu

Hi Massimo,
Thanks so much for the review and for calling out the quality.

We’re sorry the colors didn’t land for you. If you’d prefer a different shade, our team is happy to help with an exchange or return — just reach out to support and we’ll sort it quickly.

On your point about “regreening Europe vs. Africa”: our current greening projects are in parts of Africa where land degradation and water scarcity are most acute and where each euro donated can have an outsized, measurable impact — restoring vegetation, cooling local climates, supporting biodiversity, and improving livelihoods. Climate benefits don’t stop at borders, and making fast, cost-effective progress there helps all of us.

We truly appreciate you raising this — we’re always listening. If you have color suggestions you’d love to see next season, we’d love to hear them. 🌱

Sincerely,

Team Cortazu

Rated 5 out of 5 stars

After lots or research this jacket won gold.

After lots of research I bought a Cortazu and it's an epic jacket. My specifications: an all round winter jacket that would keep my dry and happy through winters in Amsterdam.

The jacket is high value. Price to technical quality is second to none. I'm wearing it every day. I'd buy another one when this is done. Very warm, waterproof and loads of well considered design details.

Service on their website was quick and easy. Jacket arrived within 1 day (I live in NL where the company is based).

Have already highly recommended to friends. And now, dear reader, I am recommending it to you. I wish you as wonderful an experience with any Cortazu product as I've had.

1 October 2025
Unprompted review
Cortazu logo

Reply from Cortazu

Hi A. Harris,

Thank you so much for your fantastic review! It's great to know that the quality and performance met your expectations. We truly appreciate your recommendation and support for Cortazu! If you ever need anything please do not hesitate to reach out.

Regards,
Team Cortazu

Rated 5 out of 5 stars

Great Gear.

We love our Cortazu Jackets...
As Snowboardinstruktors we spent the whole Winterseason on the Mountain, and use it in any weather. Our Cortazu jackets never disappoint us.

22 December 2024
Unprompted review
Cortazu logo

Reply from Cortazu

Hi Robert,

Thank you for your review! We admire your appreciation for the brand! We’d be happy to help you again whenever you need us.

Regards,
Team Cortazu

Rated 3 out of 5 stars

Great jacket. Poor customer service.

I bought a limited edition ski shell jacket. It is great but has two issues both relating to two pockets.
The linings have not been glued or welded properly meaning items will fall through.
I tried contacting customer services but complete silence.
Great jacket but disappointing customer service.

8 April 2025
Unprompted review
Cortazu logo

Reply from Cortazu

Hi Rich ,

Thank you for taking the time to share your feedback — we're really glad to hear you love the limited edition ski shell jacket, but we’re truly sorry to hear about the issues with the pocket linings and the lack of response from customer service.

That’s not the experience we want you to have, especially with a premium product. Your concern is absolutely valid, and we’d like to make it right.

Please send us a direct message with your order number and contact details, or reach out again via email, and we’ll prioritize getting this resolved for you.

We appreciate your patience — and again, thank you for bringing this to our attention.

Kind Regards,
Cortazu Team

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