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Rated 2 out of 5 stars

Buyer Beware! A doctor suggested I wear Correct Toes to halt developing a bunion. My experience was not successful at all for two main reasons: My toes are not straight across but descend relatively... See more

Rated 1 out of 5 stars

Absolutely terrible, product really uncomfortable, made multiple adjustments to product as advised. Cut off little toe spacer as put little toe out of alignment, 4th toe also over corrected so now cut... See more

Rated 1 out of 5 stars

Wish i read the review before ordering. so where do i start? Customer Service a bit slow (even though they do reply but take soo long). My order arrived with 1 out of 3 items missing. Been back and... See more

Rated 5 out of 5 stars

Megan Childs was an EXTREMELY helpful customer support rep. She went beyond the call of duty in helping to properly size my Correct Toes, taking it upon herself to make the appropriate cuts. Thanks to... See more

Company details

  1. Medical Supply Store

Written by the company

Relieve foot pain while being active. An anatomical toe spacers designed by sports podiatrist, Dr. Ray McClanahan. The only toe spacer that can be worn barefoot or inside approved footwear, while being active.


Contact info

2.7

Poor

TrustScore 2.5 out of 5

47 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Great product, Great company

At the time of this review, this company already had a lot of positive feedback - which is what led me to buy from them instead of a knock off product or 3rd party. I can confirm this is a solid company with a good product, good staff, and reliable service. The customer support rep I worked with was very knowledgeable and provided a replacement device when I made an error in trying to fit my initial purchase. Definitely happy with my purchase

17 May 2023
Unprompted review
Rated 5 out of 5 stars

OUTSTANDING Customer Support from Megan Childs!

Megan Childs was an EXTREMELY helpful customer support rep. She went beyond the call of duty in helping to properly size my Correct Toes, taking it upon herself to make the appropriate cuts. Thanks to Megan, my Correct Toes fit perfectly! Very few companies today offer this high level of customer support. I will recommend Correct Toes to others.

19 May 2023
Unprompted review
Rated 5 out of 5 stars

What a great company

What a great company. I had sizing in between issues and Megan in customer service went above and beyond getting me taken care of. It was a pleasure to do business with them. You get what you pay for and it was money well spent.

26 April 2023
Unprompted review
Rated 5 out of 5 stars

Megan is a CS Master!

Megan was SUPER helpful and SUPER patient. She was willing to go into all my different rabbit holes and guide me through the whole process of where the correct toes felt good both on my feet and in my mind. Thank you Megan!

20 April 2023
Unprompted review
Rated 5 out of 5 stars

Outsanding Customer Service

Outsanding Customer Service! I bought my correct toes and altered one incorrectly. I called and explained and representative (Megan) shipped a replacement one the very same day!

4 April 2023
Unprompted review
Rated 5 out of 5 stars

What a pleasure!!

I purchased my correct toes at the end of October, and they started to split between the great and second toe. I reached out to Correct Toes, and they responded quickly. Megan is sending me a new pair.
As I said in the title of this review, it has been a real pleasure working with them. Thank you!

3 April 2023
Unprompted review
Rated 5 out of 5 stars

Curling toes from high heels/over a decade

Thirteen years ago, my toes started curling. And I have a bunion on my left baby toe. All from years of scrunching my feet into pointy shoes & high heels (I am 46). I have tried nearly everything, from acupuncture, to massage, to a tens unit. Everything was short term & needed to be done daily. I happened to Google toe spacers & spent the $65. I figured I have spent more money than that. And the concept made sense. Oh my goodness! I wore them longer than I should have my first day, because for the first time in years, I was able to walk without my toes curling. These things are absolutely amazing and so very worth every dollar. I will def be buying more, as I honestly cannot picture my life without them now. You have no idea how much better I can walk now, because of Correct Toes. And its only been 3 days. You are a Godsend to me.

6 February 2023
Unprompted review
Rated 5 out of 5 stars

Excellent Customer Service Is Still Alive :)

I reached out with a question concerning the products return policy and received a quick response concerning this. This put me at ease and I made my purchase of quantity 2 Correct Toes toe spacers. I spent the extra money for quicker shipping and asked Megan Childs, the representative who first answered me on the return policy, if there was anyway to ensure this shipped out as soon as possible trying to get the item in time for a birthday gift. Megan replied with "What I am going to do is mail them out today, they would not be going out till either Wed or Thursday." This was huge in my eyes. Megan could have easily gave the standard answer "We will do what we can but can not make any promises." I was thoroughly pleased with my experience. I look forward to trying the toe spacers out and possibly getting more items in the future.

7 February 2023
Unprompted review
Rated 5 out of 5 stars

I had a manufacturing issue and it was…

I had a manufacturing issue and it was dealt with right away with no hassle. This is the first company that has done this for me. It is appreciated that they stood by the quality of the product without me having to invest hours of my time to rectify it.

2 February 2023
Unprompted review
Rated 5 out of 5 stars

Great product - highly recommend over the cheap alternatives available!

Great product! I have tried many cheap ones purchased online which all did not perform or produce the results I was looking for. Worth the little bit extra to get the right product 1st time around!
Stumbled across reviews for Correct Toes and purchased from Emperorsnewshoes in the UK, staff helped me get the right size. I have been wearing it periodically for a few weeks now, they feel great on, and I feel with time they will provide the results I am looking for.

26 January 2023
Unprompted review
Rated 5 out of 5 stars

5 star customer service

The Correct Toes gift card that I received did not work. First the website didn't recognize it, then the website stated that my $250 gift card was expired!?!?! I contacted Correct Toes and was lucky enough to connect with Megan Childs. She and her team at Correct Toes took care of my problem and, staying in contact with me throughout the process. Thank you, Megan!

5 January 2023
Unprompted review
Rated 5 out of 5 stars

Awesome customer service

I have loved correct toes for years now. During my most recent order I ran into some problems and customer service was super responsive and took care of my issues in no time. They were pleasant and made sure everything was taken care of. Couldn’t recommend them higher!

19 December 2022
Unprompted review
Rated 5 out of 5 stars

Website issue and resolution with great customer service!

There was a problem with the website and allowing me to order properly, so I send a message to customer service and promptly received a call back from Meghan. She was very kind, friendly and genuine. She helped me fix the problem right away and followed up to make sure that everything went through as it should.Great customer service – highly appreciated!
Sincerely,
Britt Reed

20 December 2022
Unprompted review
Rated 5 out of 5 stars

Megan C

Megan C. was very quick to respond and solved my problem with the best outcome I was hoping for.

19 December 2022
Unprompted review
Rated 5 out of 5 stars

Personal contact from Megan

Personal contact from Megan! She emailed when it was clear I had not adequately completed my order and assured me how to proceed. It all worked well. Initially how to combine a gift card with a credit card was not clear because the gift card is not subtracted right away.

12 December 2022
Unprompted review
Rated 5 out of 5 stars

Great customer attention!

The customer service has answered and helped me when I needed and that's very nice when as a client you have and issue with por bought. Thanks a lot!

11 December 2022
Unprompted review

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