Cornwallswimcompany Reviews 99

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 56 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the high quality of the products, noting their durability and effectiveness for various activities. Many people appreciate the efficient and prompt delivery service, often highlighting the careful packaging and ease of ordering. Reviewers also find the prices to be excellent, especially for the quality received, and commend the helpful customer service. However, some customers were dissatisfied with product quality, reporting issues such as seams coming undone, unsewn pockets, or struggling zippers after minimal use. A few other people also felt that the customer service response to these quality issues was not satisfactory, mentioning requests for tracked shipping for repairs or feeling that their money was wasted.

What people talk about most

Product

Customers consistently note positive experiences with product quality, with many praising items like coats,... See more

Quality

Clients share positive opinions on quality, with many reviewers praising products as amazing, warm,... See more

Delivery service

People report positive experiences with delivery service, consistently praising its speed and efficiency.... See more

Service

Consumers find service to be positive, with many reviewers describing it as fantastic and 5-star. Customers... See more

Price

Customers had positive experiences with price, often highlighting good value and great prices for sale items... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fantastic cosy coat for dog walking in winter Been wanting one for ages, finally tempted by CSC offer and not disappointed I'm 5'10" and a size 22/24, a Large is actually a comfortable fit (... See more

Rated 5 out of 5 stars

A great company and easy to deal with. We have been through lots of different waterproof phone cases over the years but these ones are amazing, even survived the Centre Parcs rapids and used often w... See more

Rated 5 out of 5 stars

Easy to use website, item posted so promptly, really well packaged, and the dry robe is super snuggly and seems really well made. Looking forward to some proper winter weather to try it out in earnest... See more

Rated 5 out of 5 stars

Absolutely love my Azure blue coat, very efficient service, no delays at all. Worn it a few times already, it’s so warm and waterproof and durable, and as I’ve recently moved from Cornwall it brings... See more



Contact info

4.7

Excellent

TrustScore 4.5 out of 5

99 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Just received my second purchase from…

Just received my second purchase from Cornwall Swim Company and I’m super happy with both my changing robe and new dry bag. Superb materials, nicely made, great finishing and fast shipping both times. Perfect for our swimming trips on the south coast.

3 May 2025
Unprompted review
Rated 5 out of 5 stars

Dry robes

I got 2 dry robes (for each of my daughters) and they are great quality. Would 100% buy again/ recommend.

1 April 2025
Unprompted review
Rated 5 out of 5 stars

We bought a robe for our daughter about…

We bought a robe for our daughter about 3 years ago. She’s a swimmer and a triathlete and wears it after training and competitions. It’s a great robe, and good to stand out from the crowd!! It’s been on the podium several times 😃

2 May 2025
Unprompted review
Rated 5 out of 5 stars

I bought myself and my husband a…

I bought myself and my husband a changing robe each for Christmas. Although we haven't been able to use them at the beach again this year (yet 😉), I have used mine in the winter for dog walking. I've never been so comfy on a wet winter walk!

2 May 2025
Unprompted review
Rated 5 out of 5 stars

Dry robe

I asked the company about a product, Which I was interested in, as I am not a regular sized guy . They responded very quickly and as a result I purchased the product, and am very pleased with it . And use it every other day ,a great dry robe

2 May 2025
Unprompted review
Rated 5 out of 5 stars

Better than DryRobe!

Love this robe! I was given a DryRobe for Xmas but bought my partner one of yours and I prefer yours all day! Much better colour choices and i prefer buying local / from smaller companies! Keep the merch coming 🤘🏽

2 May 2025
Unprompted review
Rated 5 out of 5 stars

I have bought 4 of the CSC dry robes…

I have bought 4 of the CSC dry robes for me and my family and they are fantastic. I took mine to New Zealand and had to leave it there as my step daughter wouldn’t let it go! I swim every day in the sea on the IoW and am never without it! Great quality and colours for all year round swimming! Bought in 2023 and 2024 and still in perfect condition.

6 June 2024
Unprompted review
Rated 5 out of 5 stars

Brilliant service

Brilliant service! We ordered the socks which are amazing and great value. My wife sea swims and the has previously brought a robe which again is great quality. Whenever we’ve ordered from the website the goods have arrived promptly. Will use again

10 December 2024
Unprompted review
Rated 1 out of 5 stars

I ordered 2 coats from here last…

I ordered 2 coats from here last November..

Understanding the fact that it's taken me over a year to leave a review

However my partner has barely worn the coat and hasn't wore it at all in the rain, more when it was cold walking the dogs a handful of times. however he wore the coat last night in the rain for about 5 minutes whilst letting the dogs out for a wee and water is coming in through the back where the logo is stitched.

it's not exactly a cheap coat and claims to be waterproof, if the coat was thoroughly worn I could understand. But it isn't and it definitely is not waterproof :/

5 December 2024
Unprompted review

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