The Cornish Seaweed Bath Company Reviews 

2,857
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 1,412 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, especially the shampoo and conditioner, for making their hair feel soft, healthy, and look shiny, with many noting natural ingredients and pleasant scents. Many users have seen significant improvements in their hair's condition, including reduced thinning, increased thickness, and relief from itchy scalps, even after trying numerous other products. The company's customer service is frequently highlighted as excellent, with prompt and professional resolution of issues, and orders are often described as arriving swiftly and well-packaged. However, some people were dissatisfied with product performance, experiencing issues like hair becoming dry, brittle, or discolored, and some found certain products, like the repair balm and facial oils, to be greasy or ineffective for their specific skin conditions. A few other people also felt that customer service was unresponsive or unhelpful, particularly when dealing with product issues or delivery delays, and noted problems with packaging leading to damaged items.

What people talk about most

Product

People report positive experiences with product, with many customers praising the effectiveness of the... See more

Quality

Consumers find quality to be positive, with many reviewers praising the products for leaving their hair soft,... See more

Customer service

Customers had positive experiences with customer service, often describing it as excellent, outstanding, and... See more

Order

Clients share positive opinions on order, with many praising the swiftness of sending out orders and clear... See more

User experience

Customers consistently note positive experiences with user experience, often finding products easy to use and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I absolutely love the hair products and have been using them for some years now. My hair looks shiney and healthy and I often get compliments. I really loved the sample of body lotion, so that will be... See more

Company replied

Rated 5 out of 5 stars

I found this product on social media, it’s from Cornwall which is a place we love, so tried it. The shampoo and conditioner is every bit as good as the reviews said, plus it’s made from natural ingre... See more

Company replied

Rated 5 out of 5 stars

Fabulous natural products with no nasties. I’m using the purple shampoo and conditioner and I’m really pleased with how my hair feels and looks. The products smell amazing too. I was so th... See more

Company replied

Rated 5 out of 5 stars

I have given the company a try before but wasn’t used to how natural products are compared to chemicals. I should not have given up the first time round as I’m noticing my menopause hair more shiny... See more

Company replied


Company details

  1. Cosmetics Store
  2. Cosmetic Products Manufacturer
  3. Cosmetics Industry
  4. Cosmetics Wholesaler
  5. Toiletries Store

Written by the company

We a small company based in West Cornwall. We create completely natural skincare using sustainably harvested Cornish seaweeds.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

3K reviews

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Asks customers to review

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Replied to 99% of negative reviews

Typically replies within 48 hours

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4.5

All reviews

(2,857)

1,389 reviews in the last 12 months

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Rated 5 out of 5 stars

Fantastic products

Fantastic products. Hair regrowth is appearing. Purple shampoo fab colour, best of all purple shampoos. Eye Gel is the best I have used, and I have tried lots of creams/gels

12 June 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Thank you so much Beverly 💚 We're delighted you're seeing signs of new hair growth. It's wonderful to hear the Purple Shampoo is your favourite and that you're loving the Revitalise Eye Gel too. Thank you for your support 😊🌿

Rated 5 out of 5 stars

Not only is the product truly wonderful…

Not only is the product truly wonderful the customer service is fabulous. I’m whole heartedly invested in this company and will now go on to use their other products. It feels slightly pricey but it absolutely does what it says on the packaging and is a small price to pay for a natural product that actually works. Even the packaging is special. My hair looks and feels beautiful after just one wash. This company have really done their research and deserve the recognition for such a special hair product.

12 June 2026
Unprompted review
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Reply from The Cornish Seaweed Bath Company

Thank you so much, Lexie 💚 We’re delighted you’re loving both the product and the service. It means a lot to hear you feel the quality, packaging and results are worth it — and we’re so pleased your hair felt beautiful after just one wash.

Rated 5 out of 5 stars

Effective

Gone is the frizz and my hair is silky, delighted with the shampoo and conditioner.

11 June 2026
Unprompted review
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Reply from The Cornish Seaweed Bath Company

Thank you, Fiona 💚 We’re so pleased the shampoo and conditioner have helped smooth the frizz and leave your hair silky. Lovely to hear you’re delighted.

Rated 5 out of 5 stars

Fantastic …

The shampoo doesn’t lather very much but that’s because it doesn’t have any of the nasties that crest lather but are bad for your hair. I find adding the shampoo to the scalp using fingertips & gently massaging to the ends works best & always shampoo twice. The conditioner is a real treat. Only a little needed & I comb it through making it easier once towel dried to comb. Smells amazing & I definitely have less hair loss since using it. Post menopausal must.

11 June 2026
Unprompted review
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Reply from The Cornish Seaweed Bath Company

Thank you, Andrea 💚 We really appreciate you sharing your routine — such helpful advice for others too. We’re delighted you’re seeing less hair loss and enjoying the conditioner as a real treat.

Rated 5 out of 5 stars

✨Every Day is a Spa Day✨

✨Every Day is a Spa Day✨
Use many of the Cornish Seaweed products regularly.
Love products that are therapeutic without damaging additives.
My curly hair and sensitive skin have improved. Love the body and face oils. Affordable prices and great special offers. Definitely recommend

11 June 2026
Unprompted review
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Reply from The Cornish Seaweed Bath Company

Thank you, Hilary 💚 “Every Day is a Spa Day” is exactly the feeling we love to hear! We’re so pleased your curls and sensitive skin are benefiting from the products.

Rated 5 out of 5 stars

New customer

New customer
Purchased 4th June .48 hour postage took my money not sent items now 11th
Communication doesn’t cost much never purchase again

4 June 2026
Unprompted review
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Reply from The Cornish Seaweed Bath Company

Thank you for your feedback, Susan. We’re really sorry your order hasn’t arrived as expected and that communication has fallen short. Please reach out to victoria@cornishseaweedbath.co.uk with your order details so we can look into this urgently and get it resolved for you.

Rated 5 out of 5 stars

Amazing products

The products are amazing, the shampoo and conditioner make my hair feel so much healthier and thicker, the moisturiser is fantastic and leaves my skin feel so soft , I’ll definitely be trying out more products. The service is so quick and delivery so fast, highly recommend.

11 June 2026
Unprompted review
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Reply from The Cornish Seaweed Bath Company

Thank you, Kathryn 💚 We’re delighted your hair feels healthier and thicker, and that the moisturiser is leaving your skin so soft. Lovely to hear delivery was quick too.

Rated 5 out of 5 stars

Excellent soap

Excellent soap; lathers really well, smells divine and leaves my skin clean, soft and moisturised.

11 June 2026
Unprompted review
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Reply from The Cornish Seaweed Bath Company

Thank you, Sarah 💚 We’re so pleased you’re loving the soap — a good lather, beautiful scent and soft skin is exactly what we aim for.

Rated 5 out of 5 stars

Amazing product

Amazing product, makes my hair shiney, smells Devine, hair feels light after use, really good packaging too
Will order again. I ordered the silver shampoo and received a free detox shampoo, hair is now red though so need to change the product but would highly recommend

29 May 2026
Unprompted review
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Reply from The Cornish Seaweed Bath Company

Thank you, Lyndsey 💚 We’re delighted your hair feels light, shiny and beautifully scented. We hope the Detox Shampoo is a lovely bonus too, and we’d be happy to help you choose the right product now your hair colour has changed.

Rated 5 out of 5 stars

A joy to use.

Only started using the purple shampoo and conditioner and what a joy…,smells fresh and my hair feels soft. Definitely recommend

10 June 2026
Unprompted review
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Reply from The Cornish Seaweed Bath Company

Thank you, Jacqui 💜 We’re so pleased the Purple Shampoo and Conditioner feel like a joy to use and leave your hair soft and fresh.

Rated 1 out of 5 stars

Communication issues

Ordered on 3rd June.
No Royal mail tracking number provided.It is now 10th June, my money has been taken from my bank account and my order hasn't even been despatched. It would appear that from looking at other customer comments they too are having similar issues. I have emailed twice along with several bot messages and as yet only had one email response back stating “Due to nationwide shipping volume, you may experience a delay in receiving your order. Please allow another business day to receive a tracking number” As yet we still do not have a tracking number. As a new customer this doesn’t give a very good impression, and as other customers have previously stated shows all the signs of being a scam!! I’m hoping that this is just a communication issue because I genuinely feel from all my research that your products are the best. However unable to comment until I have received the products I ordered.

3 June 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Hello Joanne,

Thank you for sharing your experience with us. We're very sorry for any confusion and inconvenience this has caused.

Your order has not left our fulfillment centre yet. This is because the Purple Haircare set included in your order is on preorder and will only be available today, 11th June. Rest assured that once this item is back in stock, we'll ship your order right away :)

We have a banner announcement in our website at the checkout page about this. It may have been easy to miss though and I am sorry about all this.

If you ever need any help in the future, don't hesitate to reach out to victoria@cornishseaweedbath.co.uk. Have a great rest of your day!


Best wishes,
Ellie

Rated 5 out of 5 stars

Couldn’t be happier with my purple…

Couldn’t be happier with my purple shampoo and conditioner , I’ve tried lots of different brands but these are without doubt the best my hair is soft manageable and perfectly toned .

10 June 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Thank you, Amanda 💜 We’re delighted our Purple Shampoo and Conditioner have worked so well for you — soft, manageable and perfectly toned hair is wonderful to hear.

Rated 1 out of 5 stars

Ordered over a week ago and not heard…

Ordered over a week ago and not heard re order and can’t get through to site

2 June 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Hello Erica,

Thank you for sharing your experience with us. We're very sorry for any confusion and inconvenience this has caused.

Your order has not left our fulfillment centre yet. This is because the Purple Haircare set included in your order is on preorder and will only be available today, 11th June. Rest assured that once this item is back in stock, we'll ship your order right away :)

We have a banner announcement in our website at the checkout page about this. It may have been easy to miss though and I am sorry about all this.

If you ever need any help in the future, don't hesitate to reach out to victoria@cornishseaweedbath.co.uk. Have a great rest of your day!


Best wishes,
Ellie

Rated 5 out of 5 stars

Delighted with the products and with…

Delighted with the products and with the advice given.

The Cornish Seaweed Bath Co have followed up asking how it’s going, so nice that they care for their customers.

10 June 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Thank you, Alice 💚 We’re so pleased you felt supported with the advice and follow-up. It means a lot to us that customers feel cared for after ordering too.

Rated 4 out of 5 stars

Itchy scalp greasy hair

I really wanted to like this and I bought on a deal because lets face it £50 on shampoo and conditioner these days can be tight on the purse strings! I stuck with it and ive used many natural shampoos before so im well aware of the 'lack of foaming' which i noted on many comments....but this is part of the natural product....not a bad product. Anyway it made my scalp itch and hair very greasy so I wont be buying again...
But the company were great...items sent quickly and eco friendly....so only 4 stars as it just didnt feel it cleaned my hair....but no issues with the company or customer service xx it just simply didnt work for me!

31 May 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Thank you for your honest feedback, Ashleigh 💚 We’re sorry the products weren’t right for your hair and scalp, but we really appreciate your kind words about our service, delivery and eco-friendly approach.

Rated 5 out of 5 stars

Customer service was brilliant

Customer service was brilliant. Face care products are of a superior quality but just not for me and was given a refund, no questions asked and not having to return the products. The shampoos are amazing though!!

9 June 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Thank you, RG 💚 We’re sorry the face care wasn’t quite right for you, but we’re glad our team could make the refund easy. Delighted you’re loving the shampoos though!

Rated 5 out of 5 stars

Great products

Great products, my hair has improved straight away. People have commented so it's not my imagination.

My delivery was 2 pumps short and the shampoo lid was loose so had leaked, they sent me replacements straight away.

A bit pricey but I feel it's worth it.

6 June 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Thank you, Dawn 💚 We’re so pleased people are noticing the improvement in your hair. Sorry about the issue with the pumps and leak, but we’re glad we could sort it quickly.

Rated 1 out of 5 stars

Very disappointing

Very disappointing. I’ve been suing organic shampoos for some years, couldn’t get my usual one so gave this one a try. I’ve now been using it for.6 weeks. Far from helping with hair loss I’ve been losing more than usual since I started using it. Not lathering isn’t a problem for me but it does not rinse out easily and even when it does it leaves my hair flat and looking greasy. I will be dumping g it as soon as my usual shampoo arrives

31 May 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Thank you for sharing your experience, Alison. We’re sorry the products didn’t suit your hair.

It does sound like you are experiencing the detox stage. Sometimes hair can feel greasy, flat when beginning to use shampoos and conditioners without Silicones. This can happen straight away or sometimes after a few washes. This is generally because silicones are essentially wrapping the hair in plastic, which can build up over time. When you stop using silicones, gradually the silicone diminishes, and the true condition of the hair is revealed, before the natural oils of the scalp and the seaweed and herbs begin to repair and enable the hair and scalp to be truly healthy.

This period can last up to 4-6 weeks for some customers. For others, longer. It is a very personal journey.

This should improve after a couple more washes in. We've recently launched our The Detox Shampoo to help some of our customers who undergo the detox journey and I am happy to send one to you for free if you'd like to try and persevere?

However, we totally understand if you'd rather not. We offer a 60-day refund policy and we're happy to move forward with this. Please send us an email victoria@cornishseaweedbath.co.uk.


Best wishes
Ellie

Rated 5 out of 5 stars

Brilliant

Been using the detox shampoo along with the nutrient shampoo and conditioner for 2 weeks. My hair feels so clean and soft. After chemotherapy my hair has grown back thinner. I'm hoping the shampoo and conditioner will help with regrowth. Would definitely recommend these products and will be ordering more products from the Cornish Seaweed Bath company.

9 June 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Thank you, Margaret 💚 We’re so pleased your hair is feeling clean and soft after chemotherapy. We hope you continue seeing positive results and would be delighted to welcome you back.

Rated 5 out of 5 stars

I was quite pessimistic about buying…

I was quite pessimistic about buying this product but somebody had told me it helped their psoriasis and my 10 year old has suffered with it really badly on her scalp for months and topic creams weren't working. Fast forward I have been washing her hair just once a week with it for the last 4 weeks and the psoriasis is practically gone. I cannot praise this product enough my daughter use to cry because of how irritating and painful her scalp was and now it isn't.

1 May 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Thank you so much, Chesney 💚 We’re truly delighted your daughter’s scalp has improved so much. Knowing she’s no longer experiencing that discomfort means the world to us.

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