Cornish Hosting Reviews 46

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

I’ve been with Cornish Hosting for several years now. It’s been the best move I ever made, after many years of disappointing hosting services from previous providers. Not only are the costs modest, th... See more

Rated 5 out of 5 stars

Cornish have hosted my webmail for 10 years now. We're a small business and we've always received excellent customer service - often by phone for a quick resolve. They've got a good website with a gre... See more

Rated 5 out of 5 stars

Excellent service as always. Having recently accidentally deleted some files from the web server, Cornish Hosting rapidly restored them from a backup. I would recommend everyone to add the daily backu... See more

Rated 5 out of 5 stars

Cornish hosting helped me get back my website when somebody had illegally taken it over. Andy and his team have hosted it ever since. Prices are very competitive and service is great usually getting... See more

Company details

  1. Web Hosting Company

Information provided by various external sources

web hosting on UK and US servers packages for both beginners and professionals We provide everything you need.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

46 reviews

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Rated 5 out of 5 stars

Top class hosting service

I’ve been with Cornish Hosting for several years now. It’s been the best move I ever made, after many years of disappointing hosting services from previous providers. Not only are the costs modest, the service levels are high (I’ve had no down time at all), and on those occasions when I’ve needed help and support, the response is always rapid, friendly and effective. I’ve not had to wait for issue resolutions. Consistently top class. I wouldn’t go anywhere else now.

3 November 2022
Unprompted review
Rated 5 out of 5 stars

Email technical support

Excellent and conscientious service to Cornish Rugby in sorting out a debilitating email problem over the weekend. Thoroughly recommend Cornish Hosting for the quality and attentiveness of their total hosting package.

23 July 2022
Unprompted review
Rated 5 out of 5 stars

Been with Cornish Hosting for ten(?)…

Been with Cornish Hosting for ten(?) years now, several reasons for staying with them:
* They speak ordinary English like wot I do, they don't try to baffle me with tech talk or treat me like I'm stupid because I don't understand it;
* Service is awesomely fast when I cock things up;
* Never have any problems with their end of the show.
I thoroughly recommend Andy and his team.

30 October 2021
Unprompted review
Rated 5 out of 5 stars

Best in Class

I've had websites for well over twenty years and with a number of different hosting companies. Cornish Hosting is simply the best. Their support is incredibly fast - Andy usually replies to a ticket in well under 5 minutes, usually with the solution to my problem and with some helpful advice thrown in. Highly recommended.

10 September 2021
Unprompted review
Rated 1 out of 5 stars

Let down by billing dept

Provide good hosting support but let down by their billing dept. I accidentally paid twice when renewing my hosting package with them... they acknowledged the duplicate payment but refused to issue a refund, stating they have an admin fee of £50 to refund payments. They do not inform customers that a Paypal subscription is automatically set up if paying through Paypal, and they also took payment through bank transfer. They are now holding onto my money I guess to secure my business for another year.

The customer service dealing with this issue was unprofessional and frankly appalling.

22 July 2021
Cornish Hosting logo

Reply from Cornish Hosting

Firstly we think this is unfair after all the time we have spent helping you with website problems caused by your self that we normally charge for.

And we did explain everything please see below.

We have many customers and one of our selling points is we are good value for money. To do that we have clearly defined procedures to streamline all our processes. These are set out in our terms and conditions which every customer accepts before they become a customer. This also helps the customer as they know what we will do as our service level agreement and what customers need to do to ensure all their issues are dealt with in a timely and efficient manner.

We also added this below to Invoice Payment Reminders to help stop this from happening.
If you currently have a PayPal Subscription or a Credit Card on file, you do not need to take any action. Your payment will automatically be processed and this is just a reminder.

It seems that you sadly think this is us being difficult or awkward. Can I please assure you that this is not the case, it's just by following the procedures that we can run a complex company. I hope you understand and we have explained clearly.

If your still unhappy and want to take it further your welcome to contract Paypal, There is no more i can say or do.

Kind Regards
Janet Taylor

Rated 5 out of 5 stars

Great Webhost and value for money

I have been with this hosting company for several years and everytime I need assistance with something, they are there with a solution.

They are very well priced and provide all the services you would expect and as I have previously said above, the staff are very helpful and on occasions will go above and beyond whats expected.

27 June 2021
Unprompted review
Rated 5 out of 5 stars

With their slogan "You can depend on us to always be there for you" the results speak for themselves!

I was getting a disheartened with my old web hosting provider taking ages to respond etc. And then when they did it was almost always a half-hearted attempt, so I looked for someone with great reviews who knew what they were doing. I made a few enquiries and found Cornish Web Hosting, I was a little apprehensive, as my business depends on my website having a dynamic presence, so people can book appointments on line etc. I was delighted when Andy said he'd take my website on, and he got to work immediately removing error messages that had been there for ages, removing defunct plug-ins which were slowing the site down, getting a RSS feed to work which had not worked in years and then also upgrading Bookly - something my previous providers had not managed to do successfully. Let me tell you it was no easy task, but having their own dedicated servers, with a highly skilled team made all the difference. If I had any concerns Andy answered very promptly, sometimes out of hours - going above and beyond the call of duty to ensure that any concerns I had were quickly resolved. I am absolutely delighted with how much progress has been made in such a short space of time. I would whole heartily recommend any one contemplating a family run, highly efficient and quality web hosting service to talk to Cornish Hosting, as they do a very professional job for a fair price. With their slogan "You can depend on us to always be there for you" the results speak for themselves!

2 March 2021
Unprompted review
Rated 5 out of 5 stars

Excellent service as always

Excellent service as always. Having recently accidentally deleted some files from the web server, Cornish Hosting rapidly restored them from a backup. I would recommend everyone to add the daily backup option to their account. It's a cheap addition that may save the day at some point in the future.

26 January 2021
Unprompted review
Rated 5 out of 5 stars

Totally dedicated UK Family Company

After a lot of research I have just moved my domain names and web sites to Cornish Hosting. I felt it was important to support a UK company, and what a bonus to find this is a small family business with such a good reputation! Most of the companies out there are actually owned by one big American company, though you might never know.
If you are thinking of moving domains and web sites, avoid disasters, and contact Cornish Hosting. Someone will contact you very quickly, and they are happy to discuss your requirements.
My transfer was dealt with by Andy, he lives and breathes his work, and doesn't pass on to different departments, he will do your transfer himself from start to end with no excuses.
Contact and discuss! You won't be disapointed!

25 January 2021
Unprompted review
Rated 5 out of 5 stars

Broken website!

Andy and the team worked tirelessly to resolve a major issue with our website. They kept me constantly updated throughout. I regularly recommend Cornish Hosting to all my work collegues as they have surpassed my expectations with their professional and prompt personal service.

8 October 2020
Unprompted review
Rated 5 out of 5 stars

Prompt, helpful and effective

I've been with Cornish Hosting for several years now and have always found them to be prompt, helpful and effective in sorting out whatever problems I have had which, thankfully, isn't too often

2 October 2020
Unprompted review
Rated 5 out of 5 stars

Brilliant Company

Really wonderful company who were incredible helpful when it came to moving my website, going above and beyond to ensure everything was in place.

13 July 2020
Unprompted review

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