Cornerstone Projects Reviews 116

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Satisfied customer, Cornerstone Pj. were very responsive and helpful. After the first automated quotation, they promplty responded to our queries, and did not hesitate to customise and adjust the repo... See more

Company replied

Rated 5 out of 5 stars

I can't thank the team at cornerstone enough. They were professional, responsive, and clearly very knowledgeable about the work i instructed them to do. They put together an informative pack about th... See more

Company replied

Rated 5 out of 5 stars

Quick & Easy to use web site & very approachable should you wish to speak to them over the telephone. Tick boxes and comments boxes make the enquiry easy ensuring you don't miss any utilities. Corne... See more

Company replied

Rated 4 out of 5 stars

This service is for contractors who are working in public roads, not for home owners who want to see what services are on their property. I paid £73 in good faith but didn't read all of the small pri... See more

Company replied

Company details

  1. Business to Business Service

Information provided by various external sources

Cornerstone Projects specialise in underground utility plans provision with a utility locator service including pipes, utility, cables & telephone locators.


Contact info

4.8

Excellent

TrustScore 5 out of 5

116 reviews

5-star
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1-star

No history of asking for reviews

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Rated 5 out of 5 stars

Great service very easy to

Great service very easy to
Use will be using for every job from now on.
Many Thanks

2 June 2026
Unprompted review
Cornerstone Projects logo

Reply from Cornerstone Projects

Thanks Scott for the kind words. Hopefully see you back soon!

Rated 5 out of 5 stars

Satisfied customer

Satisfied customer, Cornerstone Pj. were very responsive and helpful. After the first automated quotation, they promplty responded to our queries, and did not hesitate to customise and adjust the report based on our needs. Surprisingly quick turnaround the very same day, within minutes from payment.

27 April 2026
Unprompted review
Cornerstone Projects logo

Reply from Cornerstone Projects

Thanks so much for your kind review and glad you got sorted quickly!

Rated 5 out of 5 stars

Excellent Service

From the initial contact, to receiving the pack, service was prompt, cost effective and friendly. First time using Cornerstone and will certainly be using them again on my next project.

7 April 2026
Unprompted review
Cornerstone Projects logo

Reply from Cornerstone Projects

Thanks Max. We hope you do return

Rated 5 out of 5 stars

100% would recommend

I can't thank the team at cornerstone enough. They were professional, responsive, and clearly very knowledgeable about the work i instructed them to do. They put together an informative pack about the project I am looking to carry out. I will definitely be using them again

30 January 2026
Unprompted review
Cornerstone Projects logo

Reply from Cornerstone Projects

Thanks Sean. You have definitely thanked us enough!

Rated 5 out of 5 stars

No hassle

No hassle, easy to use and great turnaround.

2 March 2026
Unprompted review
Cornerstone Projects logo

Reply from Cornerstone Projects

Thank you for your kind words!

Rated 4 out of 5 stars

Service not for Homeowners

This service is for contractors who are working in public roads, not for home owners who want to see what services are on their property. I paid £73 in good faith but didn't read all of the small print. The reports received only covered the services in and around my address not on my drive and front garden. The reports are detailed but lack the vital information that I needed. Apparently no one can give you that sort of detail, so when the builders start digging up my drive I hope they don't damage any pipes, cables etc. Before contacting this company I called severn trent to ask where the sewage pipes left my drive. They couldn't tell me but gave me the details of this company. I am just pointing out to other home owners that this service is not for them. I am sure that for bigger projects they provide an excellent service. I was simply trying to warn others to read the small print and to be out of pocket, the reports I received were as far as they went very comprehensive but did not give the info that I needed. As such I have revised the stars to 4.

17 February 2026
Unprompted review
Cornerstone Projects logo

Reply from Cornerstone Projects

Hi Michael,

Thank you for updating and reflecting on your original review — we do appreciate that.

Just to clarify for anyone reading, there is no publicly available mapping of services within private property boundaries. Utility companies only publish information relating to the mains apparatus they own and manage. Connections within private land are the responsibility of the property owner, which is why that information isn’t included in the plans provided. We do explain this limitation during the ordering process, as unfortunately it’s not possible for any provider to supply that level of detail.

That said, we’re sorry the information didn’t meet your expectations on this occasion. We always aim to be as clear as possible about what is and isn’t included, and we’re continually looking at ways to improve how we communicate this.

We’re naturally disappointed by a 2-star rating, particularly as this situation relates to the wider limitations of publicly available data rather than the service itself, but we genuinely appreciate your feedback.

Update: Thanks Michael for changing the review score. Much appreciated.

Rated 5 out of 5 stars

Extremely helpful

Jim and the team were extremely helpful with quick responses and guidance. The platform is straightforward to use and make orders from. And the reports are exactly what we need. Many thanks,

5 January 2026
Unprompted review
Cornerstone Projects logo

Reply from Cornerstone Projects

Thanks Tom - that makes a lovely start to the New Year. Glad you got what you needed!

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Efficient response to searches and very quick delivery of plans

10 October 2025
Unprompted review
Cornerstone Projects logo

Reply from Cornerstone Projects

Thanks so much for the review. Glad you've appreciated out service.

Rated 5 out of 5 stars

Just Wonderful

Ease of search and mapping functionalities, superb turnaround time, great to be able to collate quotes and use a payment link.

12 May 2025
Unprompted review
Cornerstone Projects logo

Reply from Cornerstone Projects

Thanks Matt for your kind words. This type of feedback makes us happy!

Rated 5 out of 5 stars

Excellent services

Our experience with Cornerstone services has consistently been excellent. The team is highly communicative, and the website is user-friendly. Jim's support throughout the utility search process for my projects has been invaluable. Thank you for your exceptional service.

3 March 2025
Unprompted review
Cornerstone Projects logo

Reply from Cornerstone Projects

Thank you Clara for your kind words. I'm pleased we are doing a good job for you!

Rated 5 out of 5 stars

Great communication

Great communication from Jim to help with creating an account and making sure I got the best quote and deliverable possible. I very much appreciated the help.

5 February 2025
Unprompted review
Cornerstone Projects logo

Reply from Cornerstone Projects

Max, glad you're sorted and thanks to taking time out to give us a positive review!

Rated 5 out of 5 stars

Excellent service and customer care

Excellent service and customer care were truly exceptional, they answered all my questions efficiently, and I received the necessary information in good time.

21 January 2025
Unprompted review
Cornerstone Projects logo

Reply from Cornerstone Projects

Thanks Leann, very much appreciated

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