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Core BalanceReviews 

5,591
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 729 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the ease of navigating the website and the straightforward ordering process, often highlighting competitive pricing and prompt delivery. Many consumers are very satisfied with their purchases, noting the good quality of the products, which often arrive well-packaged and in excellent condition. The efficiency of the service, from dispatch to delivery, is consistently mentioned, with many expressing their intent to use the company again. However, some people were dissatisfied with the delivery service, specifically mentioning issues with couriers like Evri, including misleading time slots, lost parcels, and items not arriving as expected. There were also occasional reports of incorrect products being dispatched initially, though the company's response to rectify these errors was generally appreciated.

What people talk about most

Product

Customers had positive experiences with product, consistently praising the good quality, value for money, and... See more

Delivery service

Clients share positive opinions on delivery service, with many reviewers praising the quick and prompt... See more

Quality

Users describe positive interactions with quality, consistently expressing satisfaction with the products... See more

Order

Reviewers highlight positive aspects of order, with many finding the ordering process simple, easy to follow,... See more

Service

People report positive experiences with service, often describing it as very good, efficient, and friendly.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great company I found whilst googling on line Really competitive pricing and equipment really good quality! Had to return some dumbbells I ordered as they were too heavy, wishful thinking 🤣😂 Ret... See more

Company replied

Rated 5 out of 5 stars

To be honest I was trying to order from another site & couldn't get it to load. I found you site with ease 😊 the ordering process was simple & easy to follow too, prices were competitive & the delive... See more

Company replied

Rated 5 out of 5 stars

Excellent set of weights and mat at a great price. Speedy delivery although the courier sent a misleading time slot for both deliveries. However, both deliveries arrived safely and I am very pleased w... See more

Company replied

Rated 5 out of 5 stars

Core Balance website and ordering was easy to use and they kept you updated at every step. I bought a set of 1kg weighted balls for shoulder therapy and they were already inflated and ready to use, un... See more

Company replied


Company details

  1. Fitness Equipment Store
  2. Fitness Equipment Wholesaler
  3. Weightlifting Area

Written by the company

We're Core Balance, the home of affordable fitness, perfectly balanced for everyone. All our fitness products are designed with your personal lifestyle in mind. We understand it’s difficult to exercise at the same time every day. Sometimes, life gets in the way. By producing portable fitness equipment that you can use at home and on the go, we aim to empower you to exercise when you want to do it. After all, when you can exercise on your own terms, you’re more likely to stick to it and become a fitter, healthier, happier you.

Our Purpose & Promise

Written by the company

Mission
There’s an exercise out there for everyone, it’s our mission to help you find yours. By creating home fitness products to suit all abilities, we aim to make a healthy, balanced lifestyle accessible to all.
Vision
Exercise shouldn’t be a chore – it should be fun! When it’s fun, it fits seamlessly into our daily lives. We want to show everyone how fun exercise can be and inspire them to become healthier, happier people.

Free UK Delivery

No Minimum Spend

Purchases completed before 2pm will be dispatched the same day.

Contact info

Business can save up to 36%

Join our Partner Programme and unlock big savings

4.6

Excellent

TrustScore 4.5 out of 5

6K reviews

5-star
4-star
3-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

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4.6

All reviews

(5,591)

662 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Really quick dispatch and delivery

Really quick dispatch and delivery. Only used my new mat once but love it so far and everyone in my class had ‘mat envy’!

17 April 2026
Unprompted review
Core Balance logo

Reply from Core Balance

Thank you for your lovely feedback! We're really pleased to hear you're happy with the quick delivery and enjoying your new mat.

Rated 5 out of 5 stars

Good price and speedy delivery

The dumbbells were a similar price to Amazon, and came much sooner than the Amazon delivery would have been. I am very happy with them.

8 April 2026
Core Balance logo

Reply from Core Balance

Thanks for your feedback! We’re really pleased to hear you’re happy with the price, fast delivery, and that the dumbbells arrived quicker than expected.

Rated 5 out of 5 stars

Easy ordering of a great product (third…

Easy ordering of a great product (third purchase) with next day delivery. Thank you.

6 April 2026
Unprompted review
Core Balance logo

Reply from Core Balance

Thanks for your feedback! We’re really pleased to hear the ordering process was easy, delivery was quick, and we truly appreciate your continued support.

Rated 5 out of 5 stars

Good quality products and good delivery experience

Nice that the postage is free. The Evri delivery was well organised and communication was good re delivery times.

6 April 2026
Core Balance logo

Reply from Core Balance

Thank you for your kind feedback! We’re glad you’re happy with the product quality and delivery experience, and that communication throughout was helpful. We really appreciate your support.

Rated 5 out of 5 stars

Excellent products and great prices

Excellent products and great prices. Quick delivery. Highly recommended for all your fittness equipment.

3 April 2026
Core Balance logo

Reply from Core Balance

Thank you for your great feedback! We’re really pleased you’re happy with the products, prices, and quick delivery. We appreciate your recommendation.

Rated 4 out of 5 stars

Great set of exercise bands

Great set of exercise bands, a reasonable price with fast delivery,

6 April 2026
Core Balance logo

Reply from Core Balance

We really appreciate your review! Great to hear you're pleased with the set and the speedy delivery.

Rated 4 out of 5 stars

Great response to delivery issue

Only 4 stars as they originally made an error and dispatched the wrong product as part of the order. But I can't fault their response to the issue with them re-ordering the right product next day.

3 April 2026
Core Balance logo

Reply from Core Balance

Thank you for your feedback. We're pleased to hear you were happy with how the issue was resolved, and we appreciate your understanding.

Rated 5 out of 5 stars

top website

easy website to navigate, and great products. They arrived in just a few days - separate packages but got regular emails for each package, very smooth. I bought a small dumb bell set, a matt and two kettle bells - very pleased with quality of them all.

9 April 2026
Unprompted review
Core Balance logo

Reply from Core Balance

Thank you for your feedback. We're pleased to hear you found the website easy to navigate and are happy with the products and delivery updates.

Rated 5 out of 5 stars

Reasonable price

Reasonable price, quick, free delivery and foldable, light mat was just what I wanted. Also slightly thicker than my last one, which is a bonus.

3 April 2026
Core Balance logo

Reply from Core Balance

Thank you for your feedback. We're pleased to hear the mat met your expectations and you're happy with the quality and delivery.

Rated 5 out of 5 stars

Balance pad for physiotherapy. …

We purchased a balance pad on the advice of my husbands physiotherapist. He has Parkinson's disease and the pad helps with balance and mobility exercises.Excellent service, prompt delivery and a good product.

2 April 2026
Core Balance logo

Reply from Core Balance

Thank you for your review! We're delighted to hear the balance pad is helping with exercises and that you were happy with our service and delivery.

Rated 5 out of 5 stars

Quick and easy process

Quality product at a reasonable price and shipped quickly

2 April 2026
Core Balance logo

Reply from Core Balance

Thank you for your review! We're pleased to hear you're happy with the product and quick delivery.

Rated 5 out of 5 stars

Great Service

Items delivered very quickly - and carriage was included. They were exactly what I wanted and exactly as described.

30 March 2026
Core Balance logo

Reply from Core Balance

Thank you for your review! We're delighted to hear everything arrived quickly and was exactly as expected.

Rated 5 out of 5 stars

Product is fantastic but it took evri 8…

Product is fantastic but it took evri 8 days to deliver so I won’t be reordering

29 March 2026
Core Balance logo

Reply from Core Balance

Thank you for your feedback. We’re glad you’re happy with the product, and we’re sorry the delivery took longer than expected. We’ll take your comments on board to help improve our service.

Rated 5 out of 5 stars

Great quality and value

Great product. Very fast dispatch. Product as described. Good quality for a good value. Will choose the same company for the heavier dumbbells after some time

30 March 2026
Core Balance logo

Reply from Core Balance

Thank you for your review! We’re glad you’re pleased with the quality, value, and fast dispatch. We look forward to helping you with your next order!

Rated 5 out of 5 stars

Fast delivery

Fast delivery, and great product which is easy to assemble.

31 March 2026
Core Balance logo

Reply from Core Balance

Thank you for your review! We’re glad the product arrived quickly and was easy to assemble.

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