Banner for Core Balance

Core Balance Reviews 5,584

TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 729 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the ease of navigating the website and the straightforward ordering process, often highlighting competitive pricing and prompt delivery. Many consumers are very satisfied with their purchases, noting the good quality of the products, which often arrive well-packaged and in excellent condition. The efficiency of the service, from dispatch to delivery, is consistently mentioned, with many expressing their intent to use the company again. However, some people were dissatisfied with the delivery service, specifically mentioning issues with couriers like Evri, including misleading time slots, lost parcels, and items not arriving as expected. There were also occasional reports of incorrect products being dispatched initially, though the company's response to rectify these errors was generally appreciated.

What people talk about most

Product

Customers had positive experiences with product, consistently praising the good quality, value for money, and... See more

Delivery service

Clients share positive opinions on delivery service, with many reviewers praising the quick and prompt... See more

Quality

Users describe positive interactions with quality, consistently expressing satisfaction with the products... See more

Order

Reviewers highlight positive aspects of order, with many finding the ordering process simple, easy to follow,... See more

Service

People report positive experiences with service, often describing it as very good, efficient, and friendly.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great company I found whilst googling on line Really competitive pricing and equipment really good quality! Had to return some dumbbells I ordered as they were too heavy, wishful thinking 🤣😂 Ret... See more

Company replied

Rated 5 out of 5 stars

To be honest I was trying to order from another site & couldn't get it to load. I found you site with ease 😊 the ordering process was simple & easy to follow too, prices were competitive & the delive... See more

Company replied

Rated 5 out of 5 stars

Excellent set of weights and mat at a great price. Speedy delivery although the courier sent a misleading time slot for both deliveries. However, both deliveries arrived safely and I am very pleased w... See more

Company replied

Rated 5 out of 5 stars

Core Balance website and ordering was easy to use and they kept you updated at every step. I bought a set of 1kg weighted balls for shoulder therapy and they were already inflated and ready to use, un... See more

Company replied


Company details

  1. Fitness Equipment Store
  2. Fitness Equipment Wholesaler
  3. Weightlifting Area

Written by the company

We're Core Balance, the home of affordable fitness, perfectly balanced for everyone. All our fitness products are designed with your personal lifestyle in mind. We understand it’s difficult to exercise at the same time every day. Sometimes, life gets in the way. By producing portable fitness equipment that you can use at home and on the go, we aim to empower you to exercise when you want to do it. After all, when you can exercise on your own terms, you’re more likely to stick to it and become a fitter, healthier, happier you.

Our Purpose & Promise

Written by the company

Mission
There’s an exercise out there for everyone, it’s our mission to help you find yours. By creating home fitness products to suit all abilities, we aim to make a healthy, balanced lifestyle accessible to all.
Vision
Exercise shouldn’t be a chore – it should be fun! When it’s fun, it fits seamlessly into our daily lives. We want to show everyone how fun exercise can be and inspire them to become healthier, happier people.

Free UK Delivery

No Minimum Spend

Purchases completed before 2pm will be dispatched the same day.

Contact info

Business can save up to 36%

Join our Partner Programme and unlock big savings

4.6

Excellent

TrustScore 4.5 out of 5

6K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(5,584)

655 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Arrived quickly and safely

Bought 2 pieces of equipment for Pilates in 2 separate transactions. Both were dispatched quickly, arrived safely as both items were really well packed
Will definitely use again

25 April 2026
Core Balance logo

Reply from Core Balance

Thank you for your review! We're glad both orders arrived quickly and safely, and we really appreciate your repeat custom.

Rated 5 out of 5 stars

Really helpful simple exercise supports…

Really helpful simple exercise supports to get me to the next level.

22 April 2026
Core Balance logo

Reply from Core Balance

Thank you for your feedback! We’re glad you’re finding the exercise supports helpful and supportive for your progress. We appreciate your support.

Rated 5 out of 5 stars

Good quality products and promptly…

Good quality products and promptly delivered.

21 April 2026
Core Balance logo

Reply from Core Balance

Thank you for your feedback! We’re glad you’re happy with the quality of the products and prompt delivery. We appreciate your support.

Rated 5 out of 5 stars

excellent service

Easy website and great delivery good product

21 April 2026
Core Balance logo

Reply from Core Balance

Thank you for your feedback! We’re glad you’re happy with the website, delivery, and product. We appreciate your support.

Rated 2 out of 5 stars

Delivery have taken 3 weeks so far and…

Delivery have taken 3 weeks so far and order still not arrived. The delivery drivers tell lies, saying they could not get an answer, our gates are open from 06-00 until 19-00

13 April 2026
Core Balance logo

Reply from Core Balance

Good morning Richard

Please accept our apologies for the issue you are having. Having reviewed your order I can see that this issue is due to the full address not being input by you at the time of the order. We only have a street name and no property number or name.

If you could contact our customer service team with the full address, they will be able to resolve this for you.

Rated 5 out of 5 stars

Quick delivery

Quick delivery, although box a it torn, however my balance ball wasn't damaged. Happy with the item. A hand pump and instructions included. Thank you.

10 April 2026
Unprompted review
Core Balance logo

Reply from Core Balance

Thank you for your feedback! We’re glad your balance ball arrived safely and that you’re happy with the item and accessories included. We appreciate your support.

Rated 5 out of 5 stars

The product is of good grade

The product is of good grade. The delivery was on time and was free.

18 April 2026
Core Balance logo

Reply from Core Balance

Thank you for your feedback! We’re glad you’re happy with the product and that delivery was on time. We appreciate your support.

Rated 5 out of 5 stars

Great quality products with very prompt…

Great quality products with very prompt delivery. I have now purchased 4 items for Pilates from this company & all products are perfect for my home Pilates studio & the colours look good too.

10 April 2026
Core Balance logo

Reply from Core Balance

Thank you for your kind feedback! We’re delighted you’re happy with the quality, delivery, and colours, and it’s great to hear our products are working well in your home Pilates studio. We really appreciate your continued support.

Rated 5 out of 5 stars

Great product

17 April 2026
Core Balance logo

Reply from Core Balance

Thank you for your feedback! We’re glad you’re happy with the product. We appreciate your support.

Rated 3 out of 5 stars

Let down by delivery service

The products are fantastic, but the delivery service used by this company is substandard

14 April 2026
Core Balance logo

Reply from Core Balance

Good morning Joanne

We appreciate your feedback on our products and apologize for the delivery issues. We'll investigate how to improve our service.

Rated 3 out of 5 stars

I think that the mechanism to inflate…

I think that the mechanism to inflate the Pilates ball needs improving

24 April 2026
Unprompted review
Core Balance logo

Reply from Core Balance

Good morning Carolyne

Thank you for taking the time to leave a review.

We have requested more information so that we can identify your case and respond in more detail.

Kind regards
Customer Service Team

Rated 5 out of 5 stars

Very happy with the quality

The quality exactly how was subscribed

13 April 2026
Core Balance logo

Reply from Core Balance

Thank you for your feedback! We’re glad you’re happy with the quality and that it met your expectations. We appreciate your support.

Rated 5 out of 5 stars

excellent good quality.

excellent good quality.

16 April 2026
Core Balance logo

Reply from Core Balance

Thank you for your feedback! We’re glad you’re happy with the quality. We appreciate your support.

Rated 5 out of 5 stars

Quality fitness items with quick delivery!

Lovely weights, as described, great quality and posted very quickly. This is my second time ordering and I would definitely use again. Would highly recommend 🌟🌟🌟🌟🌟

9 April 2026
Core Balance logo

Reply from Core Balance

Thank you for your lovely feedback! We’re delighted you’re happy with the quality and quick delivery, and it’s great to hear you’ve returned to order again. We really appreciate your recommendation and support.

Rated 5 out of 5 stars

Exercise steps

The first exercise steps I received were damaged by the courier. However, Core Balance were very efficient in dealing with the problem and quickly sent a replacement which arrived a couple of days later. The steps have now been successfully used for a couple of days and are as described.

15 April 2026
Core Balance logo

Reply from Core Balance

Thank you for your feedback! We're sorry about the initial issue, but glad it was quickly resolved and that you're happy with the replacement.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look