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Coptrz Reviews 379

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 128 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the excellent service and positive user experience, often praising the staff for their helpfulness and extensive knowledge. People consistently mention the high quality of the products and the exceptional customer service, noting that the team goes above and beyond to assist them. However, some customers were dissatisfied with the customer service, citing issues with slow responses and unhelpful support. A few people also felt that certain courses did not meet their expectations regarding the content.

What people talk about most

Staff

Consumers find staff to be positive, highlighting their helpfulness, knowledge, and professionalism. Many... See more

User experience

Clients share positive opinions on user experience, highlighting the engaging and well-structured curriculum... See more

Service

Reviewers highlight positive aspects of service, consistently praising the excellent support and swift... See more

Customer service

People report positive experiences with customer service, highlighting knowledgeable, helpful, and efficient... See more

Product

Reviewers mention positive feedback about the product. Customers praise the excellent foundation provided by... See more

Reviews shaping this summary

Rated 5 out of 5 stars

All staff and trainers (we had Luke and Louis) were super approachable and helpful throughout the course delivery. The PowerPoint had mixed media which helps to keep you hooked in. You were able to as... See more

Company replied

Rated 5 out of 5 stars

I am a commercial drone operator. I had (what I thought) a technical issue with my Matrice 4E Enterprise. Following an email Tom from Coptrz called me and within 2 minutes talked me through both m... See more

Company replied

Rated 5 out of 5 stars

I've recently had two UAVs in for investigation of a fault. On Both occasions, Tom Barnes in the technical department has been quick to inform on receipt of UAV, updates on fault finding and follow... See more

Company replied

Rated 5 out of 5 stars

Practical assessment was cancelled twice due to weather. Was rescheduled quickly and plenty of time was given beforehand when it had been cancelled. Turned up to my flight assessment, and Louis w... See more

Company replied


Company details

  1. Electronics Store
  2. Camera Store
  3. Education Center
  4. Electronics Wholesaler
  5. Flight School
  6. Training School

Written by the company

Coptrz is the UK’s leading drone solutions provider, helping organisations and individuals unlock the full potential of drone technology. Based in Leeds, West Yorkshire, Coptrz delivers complete expertise across hardware, software, and training to ensure customers operate safely, efficiently, and compliantly. Trusted by more than 12,000 drone operators, Coptrz partners with leading global brands including DJI, Parrot, Wingtra, and Flyability to supply advanced drones and payloads for industries such as public safety, surveying, inspection, and creative media. The company also offers industry-recognised training through Coptrz Academy, covering A2 CofC, GVC, and specialist commercial certifications. Driven by innovation and customer success, Coptrz is transforming how drones are used across the UK. From hobbyists capturing stunning aerial footage to businesses improving their workflows with UAV data, Coptrz provides expert advice, ongoing support, and tailored solutions to suit every operator. With a dedicated team of drone specialists, next-day UK delivery, and a mission to make drones accessible to everyone, Coptrz is the trusted partner for all drone needs, helping you fly smarter, safer, and further.


Contact info

4.8

Excellent

TrustScore 5 out of 5

379 reviews

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Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Benny was brilliant

Benny was brilliant. Very knowledgeable, interesting and delivered the GVC requalifer course with passion.

17 October 2025
Unprompted review
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Reply from Coptrz

Thanks so much for your kind words! We're really pleased to hear you enjoyed the GVC requalifier course and that Benny’s passion and expertise made it such a positive experience. We’ll be sure to share your feedback with him — he’ll be thrilled!

Rated 5 out of 5 stars

Benny was superb with his knowledge and…

Benny was superb with his knowledge and very helpful if there were any issues.

17 October 2025
Unprompted review
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Reply from Coptrz

hanks for the great feedback! We’re delighted to hear you had such a positive experience and that Benny’s knowledge and support made the course run smoothly. We’ll make sure your kind words are passed on to him — he’ll really appreciate it

Rated 5 out of 5 stars

Benny was very knowledgeable with his…

Benny was very knowledgeable with his training. His approach was very laid back and enjoyable whilst passing on the knowledge required to pass the course.

17 October 2025
Unprompted review
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Reply from Coptrz

Thanks so much for your feedback! We're really glad to hear you enjoyed Benny’s relaxed and engaging training style — it’s great that you found the course both enjoyable and informative. We’ll be sure to share your comments with him and the team!

Rated 5 out of 5 stars

Great course and Benny was very…

Great course and Benny was very knowledgeable and helped along away.

17 October 2025
Unprompted review
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Reply from Coptrz

Thanks for the great feedback! We’re delighted to hear you enjoyed the course and that Benny’s knowledge and support made a positive difference to your learning experience. We’ll be sure to pass your kind words on to the team!

Rated 5 out of 5 stars

GVC Course

Benny ensures that we learned all we needed to pass our course with flying colours.
Would recommend the friendly, professional educational service.

17 October 2025
Unprompted review
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Reply from Coptrz

Thanks so much for your kind words! We’re really pleased to hear you had a great experience and that Benny helped you feel confident and well-prepared for your course. We’ll be sure to pass your feedback on — the team will really appreciate it!

Rated 5 out of 5 stars

Very thorough course delivered in a…

Very thorough course delivered in a clear understanding way, thank you Benny. I also must add that Gary was a great drone pilot trainer out in the field for the two days, great guy.

15 October 2025
Unprompted review
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Reply from Coptrz

Thanks for your review

Rated 5 out of 5 stars

Drone training

Very thorough training from a knowledgeable and experienced instructor

14 October 2025
Unprompted review
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Reply from Coptrz

Thanks for your review. Glad you enjoyed the course.

Rated 5 out of 5 stars

Information, practice, patience, and procedures.

Coptrz supply a written course content, a video commentary, links to apps, and usable samples for form submission and they are easy to use and adopt for your own use afterwards. I took time out to fly in various conditions outside my comfort zone to appreciate some of the points raised in the course. I believe this has made me a better pilot as I now understand, and appreciate hazards not realised before. However with for example the met office and Windy apps / information I can better judge to call or call off the flight before it happens, and not lose my calm should it happen during flight. Information, practice, patience, and procedures. I’m almost ready to book my exam.
Thanks Coptrz.

27 September 2025
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Reply from Coptrz

Thank you for sharing such detailed feedback — we really appreciate it! It’s fantastic to hear that you found the course materials, videos, and practical tools so useful, and that they’ve helped you grow as a pilot. Taking the time to apply what you’ve learned in different flight conditions shows real commitment, and it’s great to see how that’s improved your awareness and confidence. Best of luck with your upcoming exam — the team at Coptrz is cheering you on!

Rated 5 out of 5 stars

Highly recommended

Massive thanks to Jay and the team at Coptrz, I recently did the A2 CofC course online. The content and delivery were great and easy to understand.

I did have a few questions, these were answered quickly which enabled me to progress to the next stage.

After doing the course, I would highly recommend the course to all drone pilots, gives you a better understanding of drones capabilities, regulations, meteorology etc

Highly recommended

12 October 2025
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Reply from Coptrz

Thanks so much for your fantastic feedback! We're delighted to hear you enjoyed the A2 CofC course and found the content clear and engaging. It’s great to know Jay and the team were able to support you quickly and help you move forward with confidence. We really appreciate your recommendation — and we’re glad the course has deepened your understanding of drone operations and regulations.

Rated 5 out of 5 stars

Very easy to follow, great staff

The Course was very informative and easy to follow, Even for my ADHD Brain !

Jay was Very Helpful Throughout and I cannot recommend Coptrz enough :)

13 October 2025
Unprompted review
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Reply from Coptrz

Thanks so much for your kind words! We're really glad you found the course easy to follow and that Jay was able to support you throughout. We’ll be sure to share your feedback with the team — it means a lot to know we’re making a positive impact.

Rated 5 out of 5 stars

Ben the instructor was brilliant

Ben the instructor was brilliant. He was really knowledgable, attentive and patient. The content was delivered brilliantly which resulted in all of us passing with a high grade. Highly recommend the course!!

1 October 2025
Unprompted review
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Reply from Coptrz

Thank you for your fantastic feedback! We’re so pleased to hear that Ben’s knowledge, patience, and attentive approach made such a positive impact on your learning experience. Congratulations to you and the group on achieving such high grades—that’s a brilliant result! We really appreciate your recommendation and look forward to supporting you again in the future

Rated 5 out of 5 stars

Benny was Great

Benny was Great, Venue and food also ideal.

1 October 2025
Unprompted review
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Reply from Coptrz

Thanks Tom

Rated 5 out of 5 stars

GVC course delivered COPTRZ

The GVC course delivered by Benny was excellent—he was professional, knowledgeable, and an engaging trainer. The content was both interesting and aligned perfectly with expectations.

James provided outstanding commercial, sales, and technical support, ensuring nothing was overlooked—even the often-forgotten after sales.

Jay and Nicole offered clear joining instructions and carried out a thorough, efficient review of the Operations Manual.

Overall, a great business to work with—highly recommended!

23 September 2025
Unprompted review
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Reply from Coptrz

Thank you so much for your detailed feedback and recommendation! We’re delighted to hear that Benny delivered the GVC course to such a high standard, and that James, Jay, and Nicole provided the support and guidance to ensure a smooth experience from start to finish. It’s great to know the training, resources, and after-sales care all met your expectations. We truly appreciate your recommendation and look forward to working with you again in the future.

Rated 5 out of 5 stars

Informative

The couse was really informative and very well delivered by Benny. There is a lot to learn so I would strongly recommend that you do some studying beforehand and familiarise yourself with all the terminology and acronyms which there is a lot.

24 September 2025
Unprompted review
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Reply from Coptrz

Thank you for your feedback! We're really pleased to hear you found the course informative and well delivered by Benny. You're absolutely right—pre-reading and getting familiar with the terminology and acronyms can make a big difference, as there’s a lot to take in. We appreciate your recommendation and look forward to supporting you on your learning journey.

Rated 5 out of 5 stars

Great course

Great course. Very detailed delivery put across well in an easy to understand manner.

24 September 2025
Unprompted review
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Reply from Coptrz

Thanks Paul

Rated 5 out of 5 stars

GVC - A great course

Benny is a great communicator with a good balance of teaching and experience. The pace of the course was good with plenty of opportunity to recap which reinforced the learning. Thank you for sparing us any Papa Smurf impressions.

10 September 2025
Unprompted review
Coptrz logo

Reply from Coptrz

Thank you for sharing your feedback! We’re so pleased to hear that you found the course pace effective and the opportunities to recap valuable. It’s great to know that Benny’s balance of teaching and real-world experience made a positive impact on your learning.

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