I have looked into many reviews regarding cottages in Coniston with Coppermines and yes some are bad. I booked the Shielings cottage and it was a lovely cottage and well cleaned this I know because I... See more
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We had a lovely weekend in Thistle Lodge, spotlessly clean, well equipped, seriously comfortable bed which i slept like a log on both nights in. Very peaceful and relaxing, lovely well maintained hot... See more
Stayed at their Netherbeck cottage. When we arrived the cottage smelt horrible and it hit us as soon as we opened the door. When looking around we noticed dog hair all over the sofas and upstairs in t... See more
Company are forcing customers to pay extra for holidays ‘moved to next year’. Terrible attitude and way to do business. Would expect more from an area that relies on tourism. No refunds offered even t... See more
Company details
Information provided by various external sources
The Coppermines Lakes Cottages have over 80 beautiful Lake District cottages for rent for holiday and short breaks. Come experience the Lakes and Cumbria in one of our self-catering cottages. Offering Lake District Cottages for couples, families, group...
Contact info
LA21 8HJ, The Bridge, United Kingdom
- coppermines.co.uk
3.3
Average
22 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 66% of negative reviews
Typically replies within 24 hours
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Cancelled trip no refund
Company are forcing customers to pay extra for holidays ‘moved to next year’. Terrible attitude and way to do business. Would expect more from an area that relies on tourism. No refunds offered even though they cancelled our trip
28 March 2020
Unprompted review
DO NOT BOOK WITH THIS COMPANY
DO NOT BOOK WITH THIS COMPANY. THEY ARE DIFFICULT TO DEAL WITH AND BREAK PROMISES.
COVID-19 GLOBAL PANDEMIC AND TRAVEL BAN AND YET THE WOULD STILL NOT REFUND EVEN AFTER SAYING THIS...
20/3/20 1.39 - "We are not currently offering refunds on bookings. As previously stated there are currently no travel restrictions in place for Cumbria. Obviously should this change then we will, at that time, take appropriate action"
20/3/20 - 5.37 "Until such a time as a mandatory travel restriction is imposed our standard booking terms and conditions apply"
2 hours later Boris announces all "non essential travel" is banned. AND STILL NOT REFUND AGREED 6 DAYS LATER.
THERE ARE MANY OTHER HOLIDAY COTTAGE COMPANIES IN THIS AREA THAT WE HAVE USED IN THE PAST AND NEVER HAD ANY ISSUES LIKE THIS. WE WILL NOT BE GOING BACK.
26 March 2020
Unprompted review
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