Always a good experience at very good prices. Fast response time by email every time, within a few hours.
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See what reviewers are saying
I chose Coop Forsikring for my car insurance a few years ago, and I’m very glad I did. Recently, I had to report some damage to my car. I submitted the claim through their website, and they processed... See more
Company replied
Couldnt deposit the 200 DKK back to my card a few hours after I signed up by mistake, instead I have to go to a physical shop and use the card I dont have to get it back. Maybe you should start asking... See more
Company replied
For months I looked into getting a better car insurance after failing to get a good service with my previous insurance. The two people whom I talked to at Coop sorted out my car membership with an alm... See more
Company replied
Company details
Written by the company
Coop Forsikringer - fra Købstædernes Forsikring tilbyder attraktive forsikringer til hele familien. Med mere end 260 års erfaring i ryggen hjælper vi dig med at passe på det, der betyder mest.
Contact info
Strandgade 27A, 1401 , København, Denmark
- 33 45 73 73
- kundeservice@coopforsikringer.dk
- coopforsikringer.dk
4.4
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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God service
15 October 2023
Reply from Coop Forsikringer – fra Købstædernes Forsikring
Hej Søren.
Mange tak for din anmeldelse her på Trustpilot.
Vi er glade for at høre, du har oplevet en god service fra os.
Du ønskes en dejlig dag og weekend.
Med venlig hilsen
Maria.
God service
30 October 2023
Reply from Coop Forsikringer – fra Købstædernes Forsikring
Hej Gitte
Mange tak for din anmeldelse, den sætter vi stor pris på.
Du ønskes en rigtig god dag.
Med venlig hilsen
Signe
Super god service
16 October 2023
Reply from Coop Forsikringer – fra Købstædernes Forsikring
Hej Finn
Tak for din flotte anmeldelse.
Det er dejligt at høre du fik god service fra os.
Skulle du få brug for ny hjælp er du selvfølgelig altid velkommen til at ringe til os på 70 202 202 eller sende en mail til service@coopforsikringer.dk.
Jeg vil ønske dig en god dag
Venlig hilsen
Casper
Billigst og god dækning
11 October 2023
Reply from Coop Forsikringer – fra Købstædernes Forsikring
Hej Niyazi.
Tusind tak for din anmeldelse og de 5 flotte stjerner.
Du ønskes en dejlig dag og weekend.
Med venlig hilsen
Maria.
Good price and very good experience…
Good price and very good experience with customers support.
11 October 2023
Reply from Coop Forsikringer – fra Købstædernes Forsikring
Hej Ionel.
Thank you for sharing your experience with Us and the 5 stars.
Have a beautiful day.
Best wishes
Maria
Very long & very frustrating process for car insurance
It took me 3 weeks and numerous attempts to get car insurance from Coop. I have paid my membership twice and I am still waiting for the 1st refund. This process was very long and very frustrating.
27 August 2023
Reply from Coop Forsikringer – fra Købstædernes Forsikring
Hej Michiel.
Thank you for the review here on Trustpilot.
I'm sorry to hear, that you find the process for buying your car insurance long and frustrating.
I hope you will send us an e-mail on service@coopforsikringer.dk, where you tell us about the whole situation.
We will then take a look at the process, and contact you.
I wish you the best day.
Maria
God service
13 September 2023
Reply from Coop Forsikringer – fra Købstædernes Forsikring
Hej Jeannette.
Tusind tak for din anmeldelse og de 5 flotte stjerner.
Du ønskes en dejlig dag og weekend.
Med venlig hilsen
Maria.
Super service og hurtig ekspedition.
11 September 2023
Reply from Coop Forsikringer – fra Købstædernes Forsikring
Hej Thomas.
Mange tak for din anmeldelse og de 5 flotte stjerner.
Du ønskes en dejlig dag.
Med venlig hilsen
Maria.
Reply from Coop Forsikringer – fra Købstædernes Forsikring
Hej Peter
Mange tak for de søde ord og de 5 stjerner.
Vi er meget glade for at vi kunne være behjælpelige.
Jeg vil ønske dig en rigtig god dag
Venlig hilsen
Casper.
Very user friend app.
16 July 2023
Reply from Coop Forsikringer – fra Købstædernes Forsikring
Hej Mahbobulhaq.
Thank you for your Trust pilot review, we appreciate that.
Best wishes and have a nice day.
Maria
Super god og fair behandling
16 June 2023
Reply from Coop Forsikringer – fra Købstædernes Forsikring
Hej Anja
Mange tak for din anmeldelse, det sætter vi pris på.
Rigtig god dag.
Med venlig hilsen
Saam.
Reply from Coop Forsikringer – fra Købstædernes Forsikring
Hej Henrik.
Tusind tak for din anmeldelse- den varmer rigtig meget.
Du ønskes en dejlig dag.
Med venlig hilsen
Maria.
Got really good customer service
Got really good customer service. They have got fair price for the insurance service they providing.
17 April 2023
Unprompted review
Reply from Coop Forsikringer – fra Købstædernes Forsikring
Hi Selamaweit.
Thank you for the review.
We are glad to hear, that you find our customer service really good, and you find our prices fair.
I wish you the best day.
Best wishes
Maria.
Couldnt deposit the 200 DKK back to my…
Couldnt deposit the 200 DKK back to my card a few hours after I signed up by mistake, instead I have to go to a physical shop and use the card I dont have to get it back. Maybe you should start asking people to sign up by paying 200 cash at the super market as well, see how many new members you will get?
6 April 2023
Unprompted review
Reply from Coop Forsikringer – fra Købstædernes Forsikring
Hi John.
Thank you for the review.
I am sorry to hear about your situation, with the deposit you couldn't get back.
I think it's the Coop membership you're refering to, which isn't us.
You can contact Coop at +45 43862020, if not you can send us an e-mail, if you need our help. Our e-mail is service@coopforsikringer.dk.
I wish you the best day.
Yours sincerely
Maria
Jacob B- Olsen er fin til at orientere…
Jacob B- Olsen er fin til at orientere om varen. Og venlig at tale med. Hvis alle hos jer er ligedan, så er vi glade for skiftet til Coop forsikring.
25 October 2022
Reply from Coop Forsikringer – fra Købstædernes Forsikring
Hej Birger,
Tusind tak for din anmeldelse.
Jeg sørger for at give dine rosende ord videre til Jacob.
Vi ser frem til det kommende samarbejde.
Med venlig hilsen
Sarah
Super service.,
25 October 2022
Reply from Coop Forsikringer – fra Købstædernes Forsikring
Hej Camilla,
Mange tak for din anmeldelse.
Rigtig god dag.
Med venlig hilsen
Sarah
Reply from Coop Forsikringer – fra Købstædernes Forsikring
Hallo Chao,
Thanks for your review, we appreciate it.
Have a nice day.
The best regards
Sarah
God og hurtig behandling
7 September 2022
Reply from Coop Forsikringer – fra Købstædernes Forsikring
Hej Kim,
Mange tak for din anmeldelse, og de rosende ord.
Det betyder meget for os.
Rigtig god dag.
Med venlig hilsen
Sarah
Reply from Coop Forsikringer – fra Købstædernes Forsikring
Hej Susanne.
Mange tak for din anmeldelse og de fem flotte stjerner, det sætter vi stor pris på.
Du ønskes en rigtig god dag.
Med venlig hilsen
Maria
Hurtig behandling og god service!
2 August 2022
Reply from Coop Forsikringer – fra Købstædernes Forsikring
Hej Monique.
Tusind tak for din anmeldelse, den betyder virkelig meget for os.
Du ønskes en rigtig god dag.
Med venlig hilsen
Maria.
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