Absolutely fantastic service. Most helpful, thank you Gary. From speaking with the team at Coopers to delivery in 24 hrs and I even got a discount for buying a washer dryer that was on the shop floor.... See more

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We have used Coopers for our home appliances for nearly 30 yrs now and as ever, excellent service and competitive prices. Our kitchen designer saw the invoice and said, I quote - "wow! Those are re... See more
Our 10th appliance from Cooper's. You may find a slightly lower price on line (but rarely), but you will never find a comparable level of expertise and unbiased advice. Every choice has been the right... See more
Company replied
Washing machine. My son and I came to seek advice on buying a new machine. We were met with courtesy and helpful advice. The next day I rang to place an order. I received a follow-up phone call advisi... See more
Company replied
Company details
- Appliance Store
- Electronics Store
- Kitchen Supply Store
- Refrigerator Store
- Vacuum Cleaner Store
- Washer and Dryer Store
Written by the company
Coopers Home Appliances is an independent, family-run appliance retailer based in Bath, with roots dating back to 1947. For over 75 years, we’ve helped customers choose the right appliances for their homes — combining expert advice, competitive pricing and genuinely personal service. We supply a full range of kitchen and laundry appliances, working with leading brands across cooking, refrigeration, dishwashing and laundry. Whether you’re replacing a single appliance or planning a full kitchen, our experienced team takes the time to understand your needs and guide you to the best solution for your space and budget. Alongside our long-standing Bath city-centre showroom, we also operate a destination showroom just outside Bath, where customers can explore a wider range of appliances in a relaxed, hands-on environment. What sets us apart is our end-to-end service. From initial consultation through to delivery, installation and removal of old appliances, everything is handled by our own team wherever possible, allowing us to maintain high standards at every stage and ensuring customers know exactly who they’re dealing with. We’re proud of our reputation for honest advice, attention to detail and reliable after-sales support. Much of our business comes from repeat customers and personal recommendations, and we value every review as feedback that helps us continue improving our service. What you see on our website is just a sample of what we offer — we can source almost any appliance you need and are always happy to discuss options. If you’re looking for knowledgeable support, quality products and a retailer that genuinely cares about getting things right, we’d love to help.
Our service promise
Straightforward advice. Reliable support.

Contact info
13/15 walcot street, Bath, BA1 5BN, Bath, United Kingdom
- 01225311811
- sales@coopershomeappliances.com
- coopershomeappliances.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 month
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Reply from Coopers Home Appliances
Mandi was very helpful and the whole…
Mandi was very helpful and the whole process was fast and efficient.

Reply from Coopers Home Appliances
An independent and personal touch
Clear and consistent sdvice before we decided what to buy. Delivery on time and installation completed quickly, with useful hints as to use.

Reply from Coopers Home Appliances
Reliable and local store
On time, friendly staff, pleased with our purchase. Thank you team!

Reply from Coopers Home Appliances
Christmas disaster averted…
Our dishwasher broke the day before Christmas Eve, and we had eight people coming for a meal on Christmas Day!
We paid a visit to Coopers and they were extremely helpful. Not only did they find us a machine, they also delivered it in time to save the day!

Reply from Coopers Home Appliances
Many thanks Coopers
Steve was extremely helpful when we needed a replacement freezer urgently. He helped to arrange for collection from the store after suggesting a suitable freezer to our requirements.
We have dealt with Coopers for a number of years and have always found them to be efficient and very helpful.

Reply from Coopers Home Appliances
Great service!
We ordered the appliance on the Saturday, and despite Coopers being very busy during the Christmas period , it was delivered just four days later. Very impressive service!

Reply from Coopers Home Appliances
Superb
Superb, knowledgeable service. We have bought multiple appliances from Coopers over the years, they are always competitive, and always know their products so much better than the chain stores

Reply from Coopers Home Appliances

Reply from Coopers Home Appliances
Very pleaded with streamlined service,
Very pleased with streamlined service,
Thank you!
Nichola

Reply from Coopers Home Appliances

Reply from Coopers Home Appliances
It was superb
It was superb .
I placed my order over the phone which was easy and efficient . When I collected my purchase it was too heavy for me to carry due to recent surgery so one of the staff personally carried it to a nearby shop for me to pick up later . What superb service . Thank you

Reply from Coopers Home Appliances
Excellent
Took time to make sure that we ordered the right things. Friendly and knowledgeable team.

Reply from Coopers Home Appliances
New fridge delivery and set up
Very happy with the service the guys had the new fridge set up and the old one away very efficiently

Reply from Coopers Home Appliances
Great in shop customer service from…
Great in shop customer service from Darren . The delivery & fitting was very smooth

Reply from Coopers Home Appliances
Helpful people
Helpful people, both in helping with the choice of appliance and in the delivery, as well as the removal of the old appliance

Reply from Coopers Home Appliances
Excellent online experience
We bought a small household appliance through the Coopers website. The order was immediately followed up with a phone call from the store explaining when the item would be available for us to pick up - the option we had selected. We received another call shortly thereafter to say the item had been received. Excellent communication and ease of use of online ordering system. Wouldn't hesitate the use Coopers again.

Reply from Coopers Home Appliances
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