Shipped 2 parcels internationally which went well and at a good rate but then when I went to ship again, they wanted me to send then ID through something called strip. NO. They have my email, credit c... See more
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Customer reps were always helpful. The packages were picked up on the set date and delivery estimates are on par with the service paid for. I think the cool parcel website can benefit from some upgrad... See more
I was extremely fortunate to find Coolparcel.com during my search for the best price to send documents to an overseas destination. Coolparcel's search engine brought me the best price from the largest... See more
I received my somewhat large package in a timely manner, and while I did not open it yet I suspect that it’s in good condition. It was dropped off at my front door as planned and I can’t believe that... See more
Company details
Written by the company
Search and compare shipping rates - book cheapest or fastest shipment online
Contact info
875N Michigan Ave. Suite 3950, 30611, Chicago, United States
- 8163016285
- info@coolparcel.com
- coolparcel.com
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Hidden costs
Quick and easy pick up. Didn't tell me that I needed to hire a broker and pay another 35.00
Your service was outstanding as always.
Coolparcel was great but.....
This was my first time using Coolparcel. The website was pretty easy to navigate. Questions were handled through a bot and if you want to speak to a real person you must call between certain times. Not ideal really. The price was 1/3 of what UPS was going to charge me outside of Coolparel so i was very happy with that. The tracking is where this website shines. My package was going to the Philippines and I knew at all times where it was. My only downside is something that I am not sure Coolparcel can assist with. At two locations my package incurred customers taxes so that by the time my gift reached the recipient they had to pay the equivalent of $80. Was unexpected. Overall, I would recommend Coolparcel and I will probably use them again.
Good service
Good service , a little off of the promise but easy to follow on the progress .
Simple and Straightforward
the process was simple and straightforward, didn't have any issues getting questions answered as well.
I first went to the post office...
I first went to the post office, was shocked at the cost to ship the oversized package weighing 27 lbs from Illinois to California (well over $100). So, I checked out UPS and FedEx online. It wasn't easy (for me) to find a price for my non-standard sized package, but I eventually did. I then decided to check out Coolparcel. Their price was maybe a dollar or two LESS than the lowest price I found with the other three, and it was super easy to put in my package dimensions to get a quote. I will definitely use Coolparcel the next time I need to ship a large package because it was so easy to use, and the price was the best I found.
All went well
All went well! Even your notes 📝 until delivery! Thank you! Super Duper job!
Package received
I received my somewhat large package in a timely manner, and while I did not open it yet I suspect that it’s in good condition. It was dropped off at my front door as planned and I can’t believe that you made the process so easy! You held true to your word, and pick my package up in Australia add a company address that IA provided and it is now on my front porch in the US in Carmel New York. I am very impressed and will certainly use your services again thank you.!
Not yet delivered
The package has still not bn delivered 3 days after it was supposed to be delivered n y'all want a review 🙄 😕 😒 😪
Cool parcel website was easy to…
Cool parcel website was easy to navigate and purchase a discounted shipping label. I will definitely be using them in the future.
Delivery is good and on time but the…
Delivery is good and on time but the Custom charged $76 custom tax, which is much more than the value of the package.
😎 Coolparcel.com…
I found Coolparcel.com quite by accident on the web. I was looking for a carrier to mail a pkg back to a company that doesn't cover returns and I was very concerned about what it was going to cost. Coolparcel was by far the best price and the easiest site to navigate. Payments are easy to setup. Their website is clean and and easy to navigate. I recommend Coolparcel for all your mailing needs.
Never using this service again
Never using this service again, not in any ways useful. Customer service is very poor, agent was not trained properly also hung up on me.
Ship it.
Was very surprised how well the process worked. Very fast service and cost effective.
Easy way to ship larger items
Easy way to ship larger items, Labels and pick up were simple to do and everything arrived as scheduled.
Large package
I had a large package picked up and delivered to me. Every step went as projected and on time.
Very pleased with service
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