I’ve been searching for a pigtail for months, becoming more and more frustrated. I stumbled across Coollex Auto’s website and ended up texting them what I needed. Initial response was they didn’t have... See more
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They’ve been awesome to deal with! Ordered multiple parts for my Lexus ISF over the past couple months, from windows to door cards, to center console lids, all my orders have arrived very quickly, all... See more
Company replied
It was the right part but it was delayed for 1 week later than my first delivery date scheduled. I’m renting a car while waiting for parts and on a fixed income so that was a hardship.
Company replied
I am very happy with my parts. good price quality. I had one problem, part of my order was missing. emailed them and sent some photos. After some research the part that was missing was found and sent... See more
Company replied
Company details
Written by the company
Lexus Auto Parts Store We sell OEM used parts for lexus models ranging from 90's to 2015. Other makes auto parts also available. Browse our website and make offers.
Contact info
5958 SNOW HILL RD STE 144 NO 188, 37363 , OOLTEWAH, TN , United States
- support@coollex.com
- coollex.com
4.7
Excellent
33 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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My son bought the parts Ryan he gave u…
My son bought the parts Ryan he gave u a review
11 July 2026
Unprompted review
Hard to find pigtail…
I’ve been searching for a pigtail for months, becoming more and more frustrated. I stumbled across Coollex Auto’s website and ended up texting them what I needed. Initial response was they didn’t have it, so I asked for how to identify the pigtail to assist in my search. Tim was the one responding to me and he ended up finding me the part, inexpensive with shipping. Thank you Tim! Love the text option, love the quick response, love the solution based approach! Part should ship tomorrow and I can resume all the vrooming!
20 May 2026
Unprompted review
Pristine condition.
The steering wheel is in pristine condition and well worth its cost, which was very reasonable.
1 December 2025
Unprompted review
Reply from Coollex Auto
Glad you like it! - come back for more
Highly recommend!
Picked up a few interior pieces for my 2008 IS250 — exactly as advertised. OEM fit, fast shipping, and everything looks great once installed. Highly recommend!
7 July 2025
Unprompted review
2012 Lexus side view mirror
Mirror was exact match.
All electronics worked great
Shipped in 4 days
Great experience with COOLLEX
23 June 2025
Unprompted review
Reply from Coollex Auto
Thank you David!
This company is FANTASTIC
This company is FANTASTIC! Prompt responses to emails, excellent customer service and fast shipping.
17 March 2025
Unprompted review
Reply from Coollex Auto
Thank you
I am very happy with my parts
I am very happy with my parts. good price quality. I had one problem, part of my order was missing. emailed them and sent some photos. After some research the part that was missing was found and sent. I am very satisfied with the good service. I will definitely order from this company again if I need anything.
I ordered from the Netherlands and it was fast delivery. highly recommended
25 July 2024
Unprompted review
Reply from Coollex Auto
Thank you for your review - Much Appreciated
Amazing sellers, don’t hesitate to buy from them!
They’ve been awesome to deal with! Ordered multiple parts for my Lexus ISF over the past couple months, from windows to door cards, to center console lids, all my orders have arrived very quickly, all in great condition. Very fair, and best pricing for the parts. Would do business with again, don’t hesitate to buy from them.
1 February 2024
Unprompted review
Reply from Coollex Auto
Thank you for your review - Much Appreciated
Reply from Coollex Auto
Thank you for your review - Much Appreciated
Great customer service
Shipping was fast. Bumper came in good condition. Just needed a little buff and polish and it’s brand new again.
9 November 2023
Unprompted review
Reply from Coollex Auto
Thank you for the review!
Fast shipping and very helpful for oem…
Fast shipping and very helpful for oem parts
23 September 2023
Reply from Coollex Auto
Thank you for your review - Much Appreciated
It was the right part but it was…
It was the right part but it was delayed for 1 week later than my first delivery date scheduled. I’m renting a car while waiting for parts and on a fixed income so that was a hardship.
29 August 2023
Reply from Coollex Auto
Thank you for your review - Much Appreciated
the website was easy and ordering and…
the website was easy and ordering and receiving the part could not have been any easier.
28 April 2023
Reply from Coollex Auto
Thank you for your review - Much Appreciated
Had exactly what I needed at a…
Had exactly what I needed at a reasonable price. It was shipped and arrived quickly. Would definitely go through this company again.
4 February 2023
Reply from Coollex Auto
Thank you for your review - Much Appreciated
Reply from Coollex Auto
Thank you for your review - Much Appreciated
Motor purchase
First time buying a is350 motor for a swap, was a little nervous but everything went smooth. Fast delivery and great price. Would recommend!
26 September 2022
Unprompted review
Reply from Coollex Auto
Thank you for your review - Much Appreciated
Very smooth transaction
Very smooth transaction, item arrived earlier than scheduled. Will purchase from this company again.
21 August 2022
Reply from Coollex Auto
Thank you for your review - Much Appreciated
Expedient customer service
Expedient customer service! Thought I had a missing piece from a part I bought and the associate quickly resolved the issue!
12 July 2022
Reply from Coollex Auto
Thank you DeAndra! we appreciate your business
It was advertised as free shipping and…
It was advertised as free shipping and then after I purchase per found found out that the shipping was much more and had to get a refund
31 May 2022
Unprompted review
Reply from Coollex Auto
Hi Nick,
Thank you for sharing your experience on Trustpilot. We apologize that you've had a negative experience with shopping on coollex.com. The item in question clearly stated "local pick up" in the title. But we do understand the confusion. We will fix the error on our end to avoid such confusion from happening again. You've been refunded and we hope to retain you as our customer.
-if there is anything else we could do for you please let us know
Tim
- Coollex Support
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