After two weeks contacted company as item hadn't arrived. Apparently the courier said it got damaged and returned it. Bed head arrived in tack a couple of days later. Very pleased with item. However... See more
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Absolutely fantastic service. I kept messing up my order...they answered emails immediately...one I sent late at night and one early the next morning..both were answered and I was reassured wit... See more
Required a joining clip for our Divan style bed. Found them on the Cool Bed website. Placed order and it was dispatched the following day. It was well packaged and arrived two days after placing orde... See more
Bed originally sent to wrong address . Quality of fixing 2 halves together not good , plastic clip which comes off when Bed lifted. Plastic feet attached in plastic bag and therfore arrived b... See more
Company replied
Company details
Written by the company
We are an online bedroom furniture boutique. We as a company understand luxuries aren’t available to everyone, but we feel they should be! We strive hard in order to ensure our customer’s could get the very best of quality furniture for cheapest prices. COOL BEDS vision is to inspire luxury in the home of each of our customers. Your Sweet dreams are made of COOL BED deals like these, SLEEP WELL, PAY LESS
Contact info
146 Chickenley Lane, WF12 8NE, Dewsbury, United Kingdom
- 0333 772 3265
- info@coolbed.co.uk
- coolbed.co.uk
Required a joining clip for our Divan…
Required a joining clip for our Divan style bed. Found them on the Cool Bed website.
Placed order and it was dispatched the following day. It was well packaged and arrived two days after placing order
22 September 2025
Great mattress
Great mattress, very happy with it, nice and supportive but also soft to sleep on.
8 June 2025
I purchased some divan bed headboard m8…
I purchased some divan bed headboard m8 bolts they are very good quality
23 June 2025
Unprompted review
Only received the plastic pieces,no…
Only received the plastic pieces,no bolts.
Not much good without.
Waste of money that was.
Won't order from cool bed again.
4 March 2025
Unprompted review
Headboard screws and plastic washers
Great service and arrived a day early,cheers lads
6 December 2024
Unprompted review
Good service and hassle free from start…
Good service and hassle free from start to finish thanks will buy again
2 November 2024
The bed was easy to assemble
The bed was easy to assemble, and the delivery was prompt, arriving exactly as scheduled. It offers excellent value for the price, and I’m satisfied with my purchase. The quality and convenience make it a great choice, and I would highly recommend it to others.
25 July 2024
Unprompted review
Ordered my 2 x super king bed complete…
Ordered my 2 x super king bed complete with mattress and headboard. The quality is first class. It well made and the Mattress is superb. I highly recommend Cool Bed.
20 August 2024
Unprompted review
Great service fast efficient delivery…
Great service fast efficient delivery will use again very happy great price 👍
11 August 2024
Brought a head bord couldn’t be happier…
Brought a head bord couldn’t be happier good quality and easy to do would recommend to everyone
5 August 2024
Unprompted review
Just what we needed
Just what we needed to fix a headboard to a divan bed. Quick delivery and good quality screws.
28 July 2024
Unprompted review
The bed was absolutely lovely
The bed was absolutely lovely. The delivery guy was very professional. He put the bed together in my room of choice and took away all the packaging. It was an all round good experience and I'm one satisfied customer.
17 July 2024
Never received my bed and having to…
Never received my bed and having to sleep on the floor as they keep saying work with us when I asked for my money back. Not impressed at all and definitely wouldn’t recommend them to anyone.
3 July 2024
Reply from COOL BED
Hello Lynnette Harwood,
Your Bed set has been shipped with BED-EX courier service, and Delivery attempted at:12:38, Friday 12 July 2024. The courier left the miss delivery card to rearrange the delivery.
Thank you for your patience!
Regards,
COOOL BED
Customer Support Team
Coolbeds have rectified the problem very promptly
Unfortunately, you sent only one pack of bedhead bolts (M8 * 90mm) , when I had ordered and paid for two.
I have written to you to print this out and asked for speedy delivery of the 2nd set but have not yet had a reply from you
UPDATE
You have rectified the problem very promptly and thankyou
2 July 2024
Reply from COOL BED
Hello Elizabeth Leah,
Thank you so much for your valuable feedback!
We truly appreciate you taking the time to share your thoughts and experiences.
We're glad to hear that "Coolbeds have rectified the problem very promptly" and will take your suggestions into account for future enhancements. If you have any more comments or need assistance, please feel free to reach out.
Thanks again for your support!
Regards,
COOOL BED
Customer Support Team
Great Product
Great product delivered well with in the times given and very friendly and helpful delivery men. Highly recommended
25 June 2024
Reply from COOL BED
Hello Mark Lund,
Thank you so much for your valuable feedback!
We truly appreciate you taking the time to share your thoughts and experiences.
We're glad to hear that "Great Product" and will take your suggestions into account for future enhancements. If you have any more comments or need assistance, please feel free to reach out.
Thanks again for your support!
Regards,
COOOL BED
Customer Support Team
Easy to use the app and ordering…
Easy to use the app and ordering system, communication quick and consistent even when the delivery van broke down it was communicated straight away. The bed itself is lovely, unfortunately just one scuff on one of the bases & corner of the headboard (very small) but overall it’s lovely.
20 June 2024
Reply from COOL BED
Hello Mrs Blignaut,
Thank you so much for your valuable feedback!
We truly appreciate you taking the time to share your thoughts and experiences.
We're glad to hear that "Easy to use the app and ordering" and will take your suggestions into account for future enhancements. If you have any more comments or need assistance, please feel free to reach out.
Thanks again for your support!
Regards,
COOOL BED
Customer Support Team
headboard
The delivery was fast and is the only one having what I was looking for . Thanks
12 June 2024
Unprompted review
Reply from COOL BED
Hello Imma Totaro,
Thank you so much for your valuable feedback!
We truly appreciate you taking the time to share your thoughts and experiences. Your insights help us continually improve and serve you better.
Thanks again for your support!
Regards,
COOOL BED
Customer Support Team
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