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Rated 1 out of 5 stars

Absolutely abysmal. I tried to use contra for some of my freelancing contracts given they were high value contracts. David and his team had significant overreach- reaching to my client (after they mad... See more

Company replied

Rated 1 out of 5 stars

Don't waste your time filling the endless information that is required if you're not paying cause you will not be able to use the platform without paying. I've spent hours setting up my profile and po... See more

Company replied

Rated 1 out of 5 stars

I recently posted a job on Contra to find a web developer to help build a simple static website, and the job was rejected without any explanation by Contra. They rejecting the job post without sta... See more

Company replied

Rated 5 out of 5 stars

The Contra platform is a game-changer for freelancers. It puts us in control of each job—no buying “connects,” no hidden client feedback, no pay-to-boost gimmicks just to get noticed. If you’ve used t... See more

Company replied

Company details

  1. Recruitment Service
  2. Online Marketplace
  3. Software Company

Written by the company

Contra allows anyone to work for themselves and gives clients the ability to hire the best freelance talent 🚀


Contact info

2.5

Poor

TrustScore 2.5 out of 5

50 reviews

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Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 1 out of 5 stars

I deleted my profile on Contra because…

I deleted my profile on Contra because customer support intervened during negotiations with their freelancers and engaged in systematic price gouging. They demanded $300 weekly for a single edited image that typically costs $100-150 total. The platform prevents direct negotiations between clients and freelancers, artificially inflating costs by 200-300% above standard market rates.

They also pressure clients to provide personal social media profiles and company email addresses, creating unnecessary privacy risks for business users.

These practices are exploitative and unsustainable for small businesses. Professional platforms like Upwork allow direct negotiations without corporate interference, maintain reasonable market pricing, and protect user privacy without invasive data collection requirements.

Contra's business model damages the creative economy by making basic services unaffordable while compromising client privacy through unnecessary personal data demands.

26 August 2025
Unprompted review
Contra logo

Reply from Contra

Thank you for sharing your feedback. However, we want to clarify a couple of points about how Contra works.

Contra does not engage in price gouging. Our goal is to ensure independents on our platform are compensated fairly for their time and skills. To support this, we send budget nudges when a project falls under our minimum standard of $25/hr - a rate we believe is aligned with fair living wages in 2025 and not far above industry norms. These nudges are intended to help clients get their job approved on Contra, not to interfere with negotiations.

On the privacy front, Contra requires either a domain-connected email or a social media profile to verify a client’s identity. This process helps reduce spam and protect independents from fraudulent postings. Importantly, neither your email nor your social links are visible to freelancers - they’re used solely for verification purposes, so your privacy remains protected.

We understand Contra may not be the right fit for everyone, but our mission is to build a marketplace that balances client needs with fair opportunities for independents. We appreciate your perspective and wish you the best moving forward.

Rated 5 out of 5 stars

Contra has been a great experience for…

Contra has been a great experience for me so far. The Contra team is fantastic, the UI is clean, gigs are higher paying than other freelance platforms, and I can display my portfolio as a beautiful showcase of my work. I recommend it for both freelancers and business owners looking for top creative talent.

25 August 2025
Unprompted review
Rated 5 out of 5 stars

From the other Platform to Contra

The Contra platform is a game-changer for freelancers. It puts us in control of each job—no buying “connects,” no hidden client feedback, no pay-to-boost gimmicks just to get noticed. If you’ve used the “other” platforms, you know how much they prioritize their profits over the people doing the work. Contra is different—it’s built with a true vision for independent creatives and the freedom we need to thrive.

9 August 2025
Unprompted review
Contra logo

Reply from Contra

Thanks for the kind words, Scott!

I'm so glad we could support your freelance journey!

Rated 1 out of 5 stars

Unfair Account Verification Barriers

I attempted to validate my freelance account while physically present in a fully supported region. Surprisingly, the platform rejected my verification process purely based on my passport origin, completely disregarding my actual geographical location.
This approach represents a blatant form of discriminatory practice, where an individual's eligibility is determined by birthplace rather than current residence. Such a policy strikes me as fundamentally unjust and undermines the core principles of equal opportunity. I sincerely hope the platform will reconsider its restrictive approach and instead evaluate users based on their genuine geographic presence and account activity, rather than arbitrary national classifications.

25 July 2025
Unprompted review
Contra logo

Reply from Contra

Hi! Thank you for sharing this feedback, if you have any valid government ID from your current place of residence you can absolutely use that to verify. Our verification software does not accept IDs from specific countries, and we are sorry for any inconvenience this has caused.

Rated 1 out of 5 stars

Customer support just ignores you when…

Customer support just ignores you when they dont know the answer. Asked them about their invoicing sysrtem because there are so many problems with it and they seem to be misleading the people on their platform and they just ignore me.

19 June 2025
Unprompted review
Contra logo

Reply from Contra

We are a small team so there may be some delay in our responses, but we always make sure to answer each and every message we get.

I've also confirmed we have responded to your last message. Please reply to us there so we can continue assisting you!

Rated 1 out of 5 stars

It's a waste of time and effort

It's a waste of time and effort. Too much competition from people in third world countries who work at close to slave wages. Can't compete with that!

27 May 2025
Unprompted review
Contra logo

Reply from Contra

Hey there!

We actually have budget standards for all of our publicly posted jobs to avoid this exact issue, so we're surprised to hear this was your experience on Contra!

If you'd like to reach out to us at hello@contra.com, we'd love to help you get more success on the platform.

Rated 1 out of 5 stars

My experience

My experience - low amount of jobs, clients don't even answer any application. Also clients are too generic - "heart led brands" or "mission driven". Seems like a scam and a waste of money.

18 May 2025
Unprompted review
Contra logo

Reply from Contra

We're sorry to hear this has been you experience on Contra!

In regards to the volume issue, we currently have 296 open jobs and are actively working on increasing this number. That being said, we don't have control of who clients respond to, but we recommend continuing to apply and perfect your pitch as it is often a numbers game!

Lastly, the reason we have less jobs than other platforms is that we actually personally review each job before publishing it on the public feed to prevent scams!

Feel free to email us at hello@contra.com if you have any more questions we can help answer :)

Rated 1 out of 5 stars

Scammy - USD $1600 project deposit for 0 project deliverable, & we got cancelled

We have started a project on November 17th 2024 to develop a 3D modelling tools for Rhino Grasshopper. Total budget is USD $6,400, to be paid out 4 times. We had our deposit $1,600 paid out the same date.

Since then, the freelancer missed the deadlines & refused to reply message from Nov 2024 to Jan 2025; and finally went missing from Jan 2025. We messaged the freelancer for his response, and only once a month he replied for no update nor deliverable.

On March 1st, the freelancer requested project cancellation and we got cancelled on April 16th.

No update, no delivery, no refund.

We got in touch & asked for any actions they can make up. They provided $250 credit for future project, which is only a fraction of our deposit lost.

They replied our refund intention with:
"Unfortunately, since the project was completed and the independent already withdrew the funds, the money is no longer in Contra."

Well no, the project is not completed. The project is cancelled single-sided, without mutual agreement, by the freelancer.

Made a fool of us.

Can provide solid proof.

Think twice before you sign up & pay for anything.

29 April 2025
Unprompted review
Contra logo

Reply from Contra

Hi there,

I'm sorry to hear this was the outcome of your project on Contra.

Unfortunately, upfront payments are non-refundable for the same reason we previously stated - the funds are simply no longer in our possession.

Because of this, we can only assist with funds still in escrow within our dispute process.

This has been stated in our standard services agreement and is why we recommend using escrow payments, and only approving the release of funds if you are satisfied with the deliverables.

Rated 5 out of 5 stars

Contra made my life so much easier

Contra made my life so much easier! I can use it to manage all aspects of my business and keep a smooth experience for my clients. If you want to build your online business around your skills, Contra is a must

14 May 2025
Unprompted review
Rated 5 out of 5 stars

Contra truly gets freelancers <3

Contra truly gets freelancers. I discovered them in 2021 and have been the biggest fan ever since! It’s not just a platform to find work — it’s a community that actually cares about your growth and success. I launched my freelance career here, built a legit professional network, and found financial stability thanks to the clients and support from Contra.

It honestly feels like an online college for freelancers! It's a place where I get to grow, get paid, and feel understood. Everything from the project setup to getting paid is super easy, and their team is always there to support you. SO incredibly grateful and lucky to be part of it!

Every year I get excited to watch them grow and exceed all of my expectations!

21 April 2025
Unprompted review
Rated 5 out of 5 stars

Contra changed my life—no kidding!

I’ve been on Contra for over two years as a Top Independent, and it’s hands-down one of the most supportive platforms out there for freelancers. The team actually cares—about helping us grow, land aligned work, and feel like more than just a profile in a sea of resumes.

Thanks to Contra, I recently landed a dream role and it felt like the most natural match. Grateful for the community, the visibility, and the ease of use. Highly recommend for creatives who want to do meaningful work and feel seen.

16 March 2025
Rated 5 out of 5 stars

The best platform I’ve used as a freelancer

I’ve tried a few different freelance platforms, and Contra is by far my favorite. It’s simple to use, has a clean interface, and actually feels like it was built for independent creatives. I really appreciate that there are no fees taken from what I earn. Sharing my services and portfolio is easy, and every client interaction has been smooth from messaging to payments. I’m excited to keep using it and to see how it grows.

15 April 2025
Rated 5 out of 5 stars

THE Platform for Freelancers

I'm in that classic situation of working a boring corporate job with little creative freedom and room to grow. I have been on Contra not even a full year and it has empowered me with the confidence that YES I can go full time freelance.

Managing payments and contracts through the platform makes it easy to operate with clients securely and professionally. No commission means every dollar I make is actually mine. I have the pro subscription and get matched with lucrative job opportunities weekly.

The list goes on, but essentially:
Contra is a platform for freelancers that actually works, and the Contra team truly listens and works with its users to make the platform better and better!

15 April 2025
Unprompted review
Rated 5 out of 5 stars

The BEST Platform for Freelancers!

Contra >>>> all the other freelancing platforms who shall not be named.

I discovered Contra in 2022 and immediately felt so supported by the team! As a new freelancer, they've always been so helpful and the fact they're commission free is actually crazy! It's so easy to set up a portfolio and has such a user-friendly platform so you're basically guided through uploading case studies, services, etc. I couldn't recommend them enough!

If you're an independent freelancer and need to outsource other creatives, the discovery page is filled with so many awesome and talented freelancers!

15 April 2025
Unprompted review
Rated 5 out of 5 stars

The number one go-to platform for growing your freelance career

Contra is a user-friendly platform that helps freelancers manage their work from start to finish—from discovering new projects to handling contracts, invoices, showcasing your work, and building a portfolio. The interface is intuitive and keeps everything in one place, which makes staying organized easier.

I really appreciate the transparency—your reputation score is visible, and you can see how you compare to others in your field. The platform also connects tool proficiencies to your profile and gives you flexible ways to present past projects.

A standout feature is the opportunity to earn Expert Badges, which can significantly boost your visibility and help grow your client base. Plus, all payments through Contra are commission-free, and you can even earn bonuses by inviting your own clients to the platform.

Whether you’re new to freelancing or already have clients, Contra offers a straightforward way to manage your workflow and expand your opportunities.

10 March 2025
Unprompted review
Rated 5 out of 5 stars

My freelancing one-stop shop!

I started my full-time freelance career just over a year ago and I would have never been able to go full-time or find the success I did without Contra. It streamlines everything I need (payments, contracts, etc...) which was something that felt overwhelming when I started, knowing not much about running a business. There are a ton of payment options which helps cater to different client needs, it's commission free and the payout fees are slim to none which is incredibly hard to find with any payment platform. I also find almost all of my clients on Contra, so my job would be pretty impossible without them!

The customer support is also amazing. The Contra Team is so supportive and attentive to any questions or concerns you have as an independent and always working to improve our experience. No complaints!

10 April 2025
Rated 5 out of 5 stars

The premier freelancer platform

So thankful for a platform built by creators, for creators. Championing creators; designers, developers, social marketers, animators, etc. the list is so extensive. They really care about the creator economy and take care of creatives like family. No fees for creators to pay, lots of job opportunity, and lots of incentive to use the platform. The list of perks go on and on, please Contra don't ever change 🥹

10 April 2025
Unprompted review
Rated 5 out of 5 stars

An absolute gamechanger for freelancers building a business

Contra stands out as the only freelancer platform i've personally used that puts the freelancer's best interests in mind. Fiverr, Indeed, and Upwork all take an approach that I describe as a race to the bottom, rewarding contractors who devalue their work with the cheapest imaginable prices and rates (which makes Fiverr's company name so fitting- one point for honesty I guess). Contra on the other hand not only evaluates freelancers using their platform on merit, but they also seem to curate the opportunities that people are allowed to post on their site as well. Very rarely have I seen projects that are asking for the world while offering pennies and the few projects I have seen that have advertised false rates have been promptly removed from the listing. I can't think of a single negative thing to say about the platform. The Team is Grade A, responding usually in minutes to every single request I've had over the last two years of using Contra, and I can personally speak to their character, having directed a production a client testimonial project for them as a contractor they hired. All around, the freelancer platform world is in for a shakeup if they haven't realized it by now, and if you haven't guessed it by now, I think Contra ends up at the top of the heap.

10 April 2025
Unprompted review
Rated 5 out of 5 stars

Contra saved my career

Back when I was just starting out as a freelance graphic designer, I remember how overwhelming it all felt. Most platforms were flooded with $20 gigs, endless competition, high fees, and barely any chance to stand out, and tbh it made the whole idea of freelancing feel unsustainable.

Then I discovered Contra, and everything changed.

To be completely transparent, it took me about a year of refining my profile and portfolio before I landed my first client. But looking back, it was MORE than worth it. I’ve now been working on Contra for nearly two years, and in that time, I’ve connected with nothing but high-quality clients, people who genuinely value creativity, communication, and results.

I love Contra and always prefer it over other platforms for:
• zero commissions
• fast, easy withdrawals
• a thoughtful, super nice and supportive team
• a community that actually feels like a COMMUNITY

I’ve even seen my feedback implemented directly into the platform many times, their level of care for independents is SUPER rare.

To wrap it up: once you go Contra, you never go back.

10 April 2025
Rated 5 out of 5 stars

The freelancer platform I didn't know I needed

For the majority of my career, I have freelanced as a creative. In that time, I've seen my fair share of freelancer platforms. Since joining Contra in early 2023, I've been consistently impressed with the platform and the team behind it. Unlike other platforms, I find that Contra really pushes and advocates for the freelancers.

The SEO visibility that their platform has brought to my portfolio completely surpasses any traffic my personal website has ever received. I've gotten numerous leads and even some of my favorite repeat clients. Best of all, the payment process is smooth and painless. Genuinely, the day a project wraps, I can have money hit my bank account. That's unheard of in the freelance world!

I encourage any creative freelancer who feels overwhelmed by the onboarding process to stick with it and fill out your profile diligently. It will pay off. Contra is still in its infancy, and I'm very excited to see where it goes.

10 April 2025
Unprompted review

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