Continental Credit Reviews 

96
TrustScore 3.5 out of 5

3.3

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Rated 1 out of 5 stars

the pattern of reviews here is VERY ODD!!! so why are most of the reviews very short, and dont mention anything about what the company did for anyone? Any why are most all of the reviews wr... See more

Company replied

Rated 5 out of 5 stars

I have been with Continental Credit for a few yrs and it has been great I had bad credit and I finished with amazing credit. I had A few team members help me. When I had questions. But the main custom... See more

Company replied

Rated 3 out of 5 stars

This is my first time using a company like this. I can say that every one that has been working on my case is and has been very helpful not to mention very personal. I do like that they have a number... See more

Company replied

Rated 5 out of 5 stars

I would like to give Kenyatta a HUGE Thank You for her great customer service skills and for her knowledge of the portal. She was able to answer every one of my questions with ease. Her personality... See more

Company replied

Company details

  1. Credit Counseling Service

About Continental Credit

Written by the company

With over 15 years of experience, Continental Credit is a credit restoration firm that helps you achieve your goals by improving your credit score.   

Ongoing credit guidance 

Don’t settle for credit repair companies that only submit credit investigations to help fix your Payment History. Unlike our competitors, Continental Credit provides ongoing coaching from an entirely U.S. located team on how to get the most out of every category of your credit report. The result? More opportunities to help get your score up faster. 

Cutting-edge financial technology 

We launch powerful investigations applying the Fair Credit Reporting Act using proven tactics to remove outdated and incorrect items from your credit report. Our user-friendly client portal & dashboard provide transparency on ongoing work by pulling report summaries & credit scores from the three major credit bureaus for our clients to access.  

Goal-based credit restoration 

Most people repair their credit because they are looking to obtain a goal. Working with loan professionals around the country, we tailor our program based off where you are and where you are aiming to be.  


Contact info

3.3

Average

TrustScore 3.5 out of 5

96 reviews

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No recent history of asking for reviews

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Replied to 100% of negative reviews

Typically replies within 1 month

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3.3

All reviews

(96)

1 review in the last 12 months

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Rated 1 out of 5 stars

the pattern of reviews here is VERY…

the pattern of reviews here is VERY ODD!!!
so why are most of the reviews very short, and dont mention anything about what the company did for anyone?

Any why are most all of the reviews writrten by people who are unable to communicate intelligently in the english language with words?!??

I was given a link to this compnaies website, and its very fishy...so I came here so see what was going on, and quite clearly this compnay is loaded up with fake reviews from humans who are unable to use the english language properly. not credible! and I bet the reviews are solicited and the reviewers are given a monetary incentive for their reviews. too bad we cannot trust trust pilot.

30 May 2026
Unprompted review
Continental Credit logo

Reply from Continental Credit

Elijah,
We are feeling the same way about your review, VERY ODD. Getting a review from someone who was never our client and never took the time to look up our phone number and have a conversation with us, just hate and accusations, VERY ODD indeed. We sincerely mean this when we ask; Are you OK?
Perhaps we can help you with a little more research about Continental Credit, so you don’t have to keep jumping to conclusions.
Continental Credit was established in 2007, this marks 19 years in operation. We are bonded, licensed, and insured to do business in the greater United States, and yes this includes the state of Illinois. We are also proud of the fact that our call center has never been overseas, our headquarters have been firmly planted in Westminster, Colorado since 2007.

Our ACTUAL contact information and web address info:

Continental Credit
1499 W 121st Ave #310
Westminster, CO 80234
1-866-488-2066
https://continentalcredit.com

You are also welcome to reach out directly to our Client Relationship Manager at 720-949-7004. We will be waiting here for you when you are ready to come out from behind your keyboard.
P.S. We have NEVER paid any client to post a review. Our advisors have asked our clients to leave a review if they feel like it, but there has never been any kind of incentive to do so.

Rated 1 out of 5 stars

Cancellation experience

Credit services provided were fine. The only way to term Continental Credit services in the agreement that I signed was by US Mail which by itself is suspicious in this day and age. Continental Credit agrees that they received by written cancelation in January of 2023 but claims that during one of the calls they initiated to save the account I agreed to extend. Although they say the call was recorded they won't give it to me unless we go to Arbitration.

27 December 2023
Unprompted review
Rated 1 out of 5 stars

Watch out Continental Credit isn't Continental Credit Control.

Continental Credit is a Colorado based company. Not the same as "CONTINENTAL CREDIT CONTROL" based in California.

Continental Credit is bad I've been paying ~$90 each month since Sept 2022 they promise to erase my debts. Today Jul 05 2023 is the fourth time I've tried to cancel their service. They have done nothing to fix my account.

In fact I was paying another service ½ as much, which was doing a great job accepting my payments to pay off two negative debts. Continental Credit told me that the other service is making my credit worse. Continental told me to cancel the other company and soon my debts will be erased with Continental Credit's services. That was back in Feburary and still nothing has changed.

Transunion, Experian and Equifax have sent letters to me regarding a third party claiming to have permission to work on my credit reports, but that the third party is doing suspicious illegal stuff with my accounts.

I'm not going to listen to Continental's lies anymore. They insist on talking to me on the phone, which is how they manipulate me to continue paying them.

The website portal doesn't show anything of importance nor do they have a cancellation section. On the telephone is the only method they use in order to keep saying they have been doing great progress with my debts, but they never show any proof and it doesn't reflect on my credit reports.

To make them stop taking my money I had to cancel my bank account and open a new one. I clearly feel this company is another scam and should be investigated and they should refund every single penny that I've paid them.

THE FBI AND BBB SHOULD INVESTIGATE CONTINENTAL CREDIT AND SHUT THEM DOWN. I've recently seen 100's of complaints online about this business that is SCAMMING AMERICANS OUT OF THEIR MONEY.

5 July 2023
Unprompted review
Rated 5 out of 5 stars

Give her five gold stars

Give her five gold stars . She was very helpful.

12 June 2023
Continental Credit logo

Reply from Continental Credit

Thank you so much for writing this! I will definitely let her know! - Mya Sanchez, Customer Satisfaction Manager

Rated 5 out of 5 stars

This company got a lot taken off my…

This company got a lot taken off my credit in time for me to purchase my first house.

5 June 2023
Continental Credit logo

Reply from Continental Credit

Oh my gosh this is amazing!! Congratulations!!! Send us a picture in front of it so we can put it on our wall of success stories :) - Mya Sanchez, Customer Satisfaction Manager

Rated 5 out of 5 stars
Continental Credit logo

Reply from Continental Credit

I am so happy to hear this! Lexi is a great rep and I am glad you got the chance to work with her. - Mya Sanchez, Customer Satisfaction Manager

Rated 5 out of 5 stars

Extremely Helpful…

Ashley was extremely helpful and answered all my questions. She put me at ease and made me feel valued as a customer and person. I appreciate her making this process easy.

7 June 2023
Continental Credit logo

Reply from Continental Credit

I am so glad she made this experience a great one for you! It is one of our ultimate goals to make sure you feel exactly that - especially with credit being the tough topic that it is. Thank you so much! - Mya Sanchez, Customer Satisfaction Manager

Rated 5 out of 5 stars

Was very pleased with REAL results

Was very pleased with REAL results. I got into the program last month and they were able to take off over 4 items in a month. If you need a credit repair company I would HIGHLY RECOMMEND! Staff is very wonderful.

26 May 2023
Continental Credit logo

Reply from Continental Credit

Yay! Thank you! I am so glad we have been able to help you out that much in such a short amount of time!! Your file looks awesome and I cannot wait to see what the next month will bring. Our people are awesome and make sure they do everything they can to give you a good experience! - Mya Sanchez, Customer Satisfaction Manager

Rated 3 out of 5 stars

Great service

This is my first time using a company like this. I can say that every one that has been working on my case is and has been very helpful not to mention very personal. I do like that they have a number that you can call and actually speak with someone and it's not an answering service that takes you round and round before you get to actually speak with a person.
Yes I would recommend continental credit to anyone in need of there services.

25 May 2023
Continental Credit logo

Reply from Continental Credit

Thank you!! We thought A LOT about how we would feel as a client if we weren't able to get in touch with an actual person, so I am super happy to see that it is paying off! - Mya Sanchez, Customer Satisfaction Manager

Rated 5 out of 5 stars

The people were very helpful and quick…

The people were very helpful and quick to get all my information and get everything done. I had my money in about 20 minutes. Very professional.

8 December 2022
Unprompted review
Continental Credit logo

Reply from Continental Credit

One thing that makes us different from other companies are our people! Our culture here is very important and we want to make sure our clients feel it as well! Thank you for the feedback! - Mya Sanchez, Customer Satisfaction Manager

Rated 5 out of 5 stars

Mikel was patient & kind & clear on my…

Mikel was patient & kind & clear on my questions.

22 May 2023
Continental Credit logo

Reply from Continental Credit

I am so glad he was able to give you a good experience! I will make sure he knows about this! - Mya Sanchez, Customer Satisfaction Manager

Rated 5 out of 5 stars

Great experience and helpful to move up…

Great experience and helpful to move up with my credit score

19 May 2023
Continental Credit logo

Reply from Continental Credit

So glad you had a great experience! Looking forward to see where this journey takes you, thank you for the feedback! - Mya Sanchez, Customer Satisfaction Manager

Rated 5 out of 5 stars

very helpful

customer service was great very friendly if you need a loan would recommend

17 May 2023
Unprompted review
Continental Credit logo

Reply from Continental Credit

Happy to hear you had a great experience with us! Thank you for the feedback and taking the time to write this! - Mya Sanchez, Customer Satisfaction Manager

Rated 5 out of 5 stars

Ashley was extremely helpful

Ashley was extremely helpful, polite, and listened and understood the problem very well. Excellent customer service all the way around!

17 May 2023
Continental Credit logo

Reply from Continental Credit

I will make sure Ashley gets recognized for her good work! Thank you for this feedback, our clients are what makes us great! - Mya Sanchez, Customer Satisfaction Manager

Rated 5 out of 5 stars

GREAT Customer Service Experience

I would like to give Kenyatta a HUGE Thank You for her great customer service skills and for her knowledge of the portal. She was able to answer every one of my questions with ease. Her personality was VERY delightful. I would recommend any and every one to contact her. I enjoyed my experience with her. Continue to SHINE Kenyatta. (Hopefully I spelled her name correctly LOLLL)

16 May 2023
Continental Credit logo

Reply from Continental Credit

Wow!! What an awesome review!! This is going right over to her. Thank you so much for taking the time out of your day to write this. We have the best clients! - Mya Sanchez, Customer Satisfaction Manager

Rated 5 out of 5 stars

He was very helpful

He was very helpful, explaining what was going on at this point and what was going to happen

12 May 2023
Continental Credit logo

Reply from Continental Credit

Very happy he was able to help make a game plan for you and easily explain what we are doing to help! - Mya Sanchez, Customer Satisfaction Manager

Rated 5 out of 5 stars

Very happy customer

The communication is awesome. Very friendly and helpful! I will definitely recommend to anyone I know in need!

11 May 2023
Continental Credit logo

Reply from Continental Credit

This is great to hear! So glad that our rep was able to get you all the info you needed, at the end of the day we want to make sure that we aren't JUST a robot on the other end of the phone, but somebody that can really understand and care what is happening. - Mya Sanchez, Customer Satisfaction Manager

Rated 5 out of 5 stars

Great service and result's

Great customer service, and I am seeing excellent progress with my credit score.

9 May 2023
Continental Credit logo

Reply from Continental Credit

Your file looks great! Happy that our rep was able to give you a great experience! - Mya Sanchez, Customer Satisfaction Manager

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