Content360 has made posting much easier. I create my content in Canva and use Content360 to schedule and publish, which removes a lot of friction and saves me a lot of time. I’m still learning and... See more
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Although I found Content 360 a little confusing to learn in the beginning, the time it has saved me posting ads is amazing. Yes, it takes you some time to load your media library. And to write the... See more
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Two weeks ago, I purchased the services of Content360 to help manage my various social media accounts for my four different niches. I'm very skeptical about spending money on any new service these day... See more
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I have tried several software platforms, and love Content360. I use it for my social media for myself as a producer, my films as well as my film festival. Being able to schedule far in advance, and be... See more
3.7
Average
125 reviews
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Replied to 32% of negative reviews
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Absolute waste of money
Absolute waste of money. To me, Content360 is a scam. Read further to understand why.
Support is non-existent or completely unhelpful. It's all a bunch of AI bots masquerading as a human. The only real human interactions I had were being gaslit that the problem I had was actually the social media platforms' (it wasn't) and being blocked on Instagram.
Image or video quality will get degraded through the platform. That's my issue. And it's a pretty big one, because as someone who manages artists making sure that the photos and videos we upload of the highest quality is of utmost importance. The same video uploaded from my phone (not even the ideal way to upload as it also introduces compression but I digress) was uploaded from content360. Content360s is a pixelated trashy mess, the one uploaded from my phone is much better quality. When I mentioned this to Dom he said "that's the social media apps, not content360" which is bullshit because I can see the quality degradation in the *preview for the post on Content360*.
Avoid at all costs. You're better off throwing 70 bucks into an incinerator than spending it here
****EDIT UPDATE****
Editing because there are now lies in the response! I did reach out to Dom directly multiple times and got a response from him on October 2nd, here is what he said back then and now is changing his words:
Dom Ricci emailed on 10-02-2025:
"Hi Yuval, so the social apps have their media upload limits, so in order to fit into those, some videos might get compressed. It's not really an issue with the web app, but adherence to the API limits of the respective apps."
Turns out it was actually your application after all? Not even an apology? You're going to try and gaslight me into thinking we never spoke?
Their application uses Katalis, an AI chatbot provider for support - which is also where I was directed to go for support on Instagram after being lied to through email.
This is the only response I got on Instagram, on October 1st 2025, after sending multiple messages asking for support from September 28:
"Hey there! I'm Christel, Dom's assistant - have you tried reaching out to support by using the chat feature on the platform?"
Wow! I wish I could add photos to this review :P
3 October 2025
Unprompted review
Reply from Content360
Hi Yuval,
I just got access to this Trustpilot page, so I'm sorry I'm only seeing this now. I understand you're extremely frustrated, and I want to address this directly.
First, let me be clear: calling me or our entire company a scam isn't fair or accurate at all. And saying you've been speaking to AI bots also isn't accurate because we've never used AI for customer support interaction. You've also never spoken to me directly. But I hear that you had a genuinely bad experience and felt dismissed - and for that, I apologize.
On the image/video quality issue: You're right that this was a real problem. We've since made significant improvements to our media handling. I encourage anyone with similar quality needs to test our platform thoroughly during the early days of use.
Yuval, I know this response is months late and probably doesn't matter to you at this point, but just know we've been working hard to continuously improve.
- Dom, Founder
Loads of Errors
I really wanted to like this software — the ads made it look amazing! But unfortunately, I ran into quite a few errors while using it. The “24/7 chat support” did respond, but wasn’t very helpful, and after one email reply, I never heard back again. Sadly, I ended up losing $60. Just a heads-up to others: be careful with direct debit and maybe do a bit more research before buying.
29 September 2025
Unprompted review
Reply from Content360
Hi Pedro,
First off, I just gained access to our Trustpilot page, so I'm sorry I'm only seeing your review now - months later. I really wish I could have addressed this when it happened.
Reading your experience is frustrating because you're absolutely right - you deserved better support, and the fact that our chat team wasn't helpful and then went silent on email is unacceptable. That's not how we should treat anyone, let alone someone who trusted us based on our marketing.
I'm genuinely sorry you didn't get the value you expected. If there's any way to make this right, even now, please reach out to me directly at support@content360.io and I'll personally handle it. Just mention Trustpilot in the subject so it gets sent to me.
I understand that in our early days, the platform wasn't perfect (it still isn't), but it's significantly more stable than it was months ago.
Pedro, again, I'm truly sorry for your experience. We've learned from feedback like yours and we're committed to doing better.
- Dom, Founder
I ordered & got nothing
I ordered, then never received any order confirmation nor anything on how to access the product. I emailed twice & received no response of any kind. It's like I paid & they don't exist. I'm glad I used Paypal instead of my credit card directly.
20 June 2025
Unprompted review
Reply from Content360
Hi Jo,
I'm really sorry you had this experience. This is absolutely not the standard we hold ourselves to, and I completely understand your frustration.
When customers don't receive access, it's either because they purchased with a typo in their email or the email went to spam or another folder they didn't check. However, the lack of response to your emails is unacceptable, regardless of the reason. I'm aware we've had some issues with our support team around that time, which have since been corrected.
I just got access to this Trustpilot page so I'm sorry I didn't see your review sooner. I'd love to make this right if we haven't already. If you could reach out to support@content360.io with your PayPal transaction details, I'll personally ensure this gets resolved - whether that's getting you full access or processing a refund, whichever you prefer. Just mention Trustpilot in the subject so it gets sent to me.
We're not perfect, but we're committed to improving and standing behind every customer.
- Dom, Founder
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