Totally fine. This is a completely commoditized product that can be purchased from one of a dozen companies. There’s really no difference other than price and shipping speed. ContactsforLess often has... See more
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About Contactsforless.ca
Written by the company
But it gets better, because Contactsforless.ca also donates over half of all of our net profits to help save our environment, feed hungry children, and address so many other global and community issues. Being the #1 contact lens website in Canada is more than just making money. It is about being a company that helps our planet at the same time. That is why we say SAVE MONEY AND SAVE THE PLANET TOO.
Over half of our non profits are situated right here in Canada. We donate money because we give more, care more and are more connected to the needs of people on our wonderful planet.
While the "other guys" want to make profits off of you, we think differently. Shop for your contact lenses with Contactsforless.ca and you will be a customer for life.
Once you realize that you can save money on contact lenses and help our planet at the same time, why would you shop for your contacts anywhere else?
20% Off Plus Free Shipping Canada
Written by the company

- Get 20% Off All Contact Lenses + Free Shipping
- Use code SALE20 and you receive 20% off every contact lens order plus free shipping to any location in Canada.
You Always Get FREE SHIPPING On Every Order!
We Always Offer Free Shipping on Every Contact Lens Order

Contact info
12388 Pattullo Place, V3V 8C3, Surrey, Canada
- 1-866-925-8327
- contact@contactsforless.ca
- contactsforless.ca
Replied to 58% of negative reviews
Typically replies within 1 week
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Great service and quick delivery
Right product
Right product, sent as agreed. No issues.
I like that you are Canadian, and that you contribute to a charity with each order.
Great company to buy contacts from and…
Great company to buy contacts from and fast delivery.
Simple, fast, cheap!
Simple to order, fast delivery and good price. What else could you want!
It was easy to order online and my…
It was easy to order online and my order arrived in a timely matter.
I made the order and the lenses were…
I made the order and the lenses were delivered right on time. My optometrist was told two years ago that they were not being made any more and no longer available in Canada and yet here they are and I am enjoying their comfort as I type this.
Price can’t be beat
Price can’t be beat. Contacts usually arrive quickly. Mine are extremely comfortable.
Contact lenses
To be honest, I didn’t even know this website existed before placing my first order last week. I was a bit hesitant at first, but decided to give it a try—and I’m glad I did. My contact lens order arrived within a week, and the price was the best I could find both online and in-store.

Reply from Contactsforless.ca
No exchange policy
When I sent in my order, I sent pictures of my current boxes with lens strengths and prescriptions and also with what kind of lenses I currently have. I received an email back that I had ordered the correct ones. When I received them I opened both packages, left and right, and put them in my eyes, only to realize that they were not multifocal like it had said in my sent pictures. I was assured that my order was correct and now that they are opened I cannot do an exchange. I contacted contacts for Less yesterday to inform them and I was told that due to policy because they are open there's nothing that can be done. I responded by saying that they did confirm my order and that it was correct. Apparently it wasn't and I did not receive a response back after that. I'm not sure if it was being escalated to another department or if I'm just being ignored. Either way I did not receive a response back.
My response
Paul, I see from your response that you do not hold your own staff accountable, the way that you hold your customers accountable. Interesting. As mentioned previously, I sent pictures of my current product, and was assured by your staff via email, that my order was correct.
I did check my order, and it was exactly what I was told to order, by your staff, and what was printed on the invoice. When I brought my concern of sending a picture of my current product to your service department and was assured that my order was correct by your staff, I did not receive a response from them, but I did, from you, only after I honestly reviewed my experience, for others to see.
As far as not being able to return or exchange a product after it has been received and opened from any other website, is simply not the case. Amazon is only one example of this happening in the past.
Either way, it is not necessary to respond as this is obviously not going to end with a different outcome then you have previously stated. Your company asked for a review, which is what I did and your response is that it is my fault, which is unfortunate. I don't usually order online, and this is why.
I would include the screenshot of the communication with your staff, assuring that my order was accurate, but it won't allow me to do that here.

Reply from Contactsforless.ca

Reply from Contactsforless.ca

Reply from Contactsforless.ca
Fast affordable with a great discount &…
Fast affordable with a great discount & free shipping come on BEST DEAL Eva!! ✌️❤️😊. Thank you very much!!!!

Reply from Contactsforless.ca
Love it
Fast shipping and delivery, very smooth buying process. Love it and definitely will buy again!

Reply from Contactsforless.ca
Price and delivery time were good
Price and delivery time were good. What I don't like is 180 daily contacts sitting in a community mailbox in very cold weather. I know you are inclined to say there are not impacted, but consensus is that at -15 or below contacts can be negatively impacted. Would prefer to the door delivery, as contacts are less inclined to spend a night in a very cold mailbox. I'm in Ottawa by the way.

Reply from Contactsforless.ca
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