Contact Lens King Inc. Reviews 3,184

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 243 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the competitive pricing, often noting that it's the best available even compared to other providers. The ordering process is generally described as easy and straightforward, with many appreciating the ability to quickly find their brand and upload prescriptions. Reviewers consistently praise the fast and prompt delivery service, with many receiving their orders earlier than expected. The website is often found to be user-friendly, contributing to an overall smooth experience. However, some customers also noted issues with hidden fees and additional charges, particularly regarding shipping costs, which they felt were excessive. A few other people also felt that the website had some glitches, such as persistent cookie pop-ups or difficulties with prescription uploads, and some expressed frustration with pricing discrepancies for returning customers.

What people talk about most

Price

Reviewers highlight positive aspects of price, with many customers finding the prices to be unbeatable and... See more

Order

Customers had positive experiences with order, frequently highlighting the ease of ordering and reordering,... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many praising the fast shipping times and... See more

Website

People report positive experiences with the website, finding it easy to navigate and use for finding brands... See more

User experience

Customers consistently note positive experiences with user experience, highlighting an easy-to-navigate... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Easy ordering, verification of prescription, fast shipping. Wish there were not hidden fees on all these contact websites. Filled out orders on several different sites and Contact Lens King came in... See more

Company replied

Rated 4 out of 5 stars

Overall pricing was good compared to other lens sites, but the site had 3 issues that were irritating: 1) It asked to confirm cookie settings incessantly, maybe 30 times during my research and orderin... See more

Company replied

Rated 4 out of 5 stars

The website and order forms were easy to navigate and the instructions were clear, and they had the best price that I found for my contacts. However, I did not see any way to add insurance information... See more

Company replied

Rated 5 out of 5 stars

Contact Lens King offered great service at great price. The Contacts arrived on time as mentioned. They gave upfront internet discount which I like as compared to some other companies who give out a... See more

Company replied


Company details

  1. Contact Lenses Supplier
  2. Eye Care Center

Information provided by various external sources

Discount Contact Lenses Online: Order the exact same lenses prescribed by your eye doctor at a discounted price. Buy contact lenses for all major brands at Contact Lens King®


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

Processing Charge not show at billing time.

Processing Charge Issue - When looking at the final bill and when i put my credit card on this purchase there was no processing fee, then once i had the bill when it was emailed to me, then it was on there, I would not have purchased these contacts knowing the processing fee was the same as the contacts purchased, it is like Contact Lens King was hiding this and put on after processing the credit card.

6 April 2026
Unprompted review
Contact Lens King Inc. logo

Reply from Contact Lens King Inc.

HI. I apologize for your frustrations regarding the processing fee. Starting on the product page under the cost of the item it clearly states: This item is on sale and not eligible for any coupons. A processing fee will apply." You can click on the "read more" on that page to find out the cost of the processing fee for that product and read about the explanation. Once the items are added to the cart, each step of the check process will have all charges broken out. Before the time you put your credit card or payment information in, the charges are clearly separated. We know how frustrating the processing fee is, so we do our very best to explain the fee and present that charge starting at the product page. Once the order is submitted your order confirmation will also have all charged broken down. We apologize for your frustration however, we strongly encourage you to go through the steps of the order process again as well as look back at your order confirmation prior to your credit card being billed. Please do not hesitate to reach out to our customer service team with any further question on where to locate this information.

Rated 5 out of 5 stars

ALWAYS USER FRIENDLY AND VERY EASY TO…

ALWAYS USER FRIENDLY AND VERY EASY TO NAVIGATE

8 April 2026
Unprompted review
Contact Lens King Inc. logo

Reply from Contact Lens King Inc.

HI. Thank you for your order and taking the time to leave a review! We appreciate your business and look forward to serving you in the future.

Rated 5 out of 5 stars

Very easy ordering process

Very easy ordering process. Cheaper prices than if I used Insurance.

7 April 2026
Unprompted review
Contact Lens King Inc. logo

Reply from Contact Lens King Inc.

HI. Thank you for your order and taking the time to leave a review! We appreciate your business and look forward to serving you in the future.

Rated 5 out of 5 stars

Great Company

Believe I was supposed to call because they thought my exam date had expired. I was sick in bed but the next day your company followed up on that. That young gal couldn't have been nicer. Just so kind & helpful & we got the problem solved. What a wonderful person & company to deal with.

2 April 2026
Unprompted review
Contact Lens King Inc. logo

Reply from Contact Lens King Inc.

HI. Thank you for your order and taking the time to leave a review! We appreciate your business and look forward to serving you in the future.

Rated 5 out of 5 stars

Best prices @nd service ,I am a repeat…

Best prices @nd service ,I am a repeat customer

3 April 2026
Unprompted review
Contact Lens King Inc. logo

Reply from Contact Lens King Inc.

HI. Thank you for your order and taking the time to leave a review! We appreciate your business and look forward to serving you in the future.

Rated 5 out of 5 stars

Excellent Service

I placed a second order for contacts. My contacts were shipped the same day and I received them within 3-4 business days!

1 April 2026
Unprompted review
Contact Lens King Inc. logo

Reply from Contact Lens King Inc.

HI. Thank you for your order and taking the time to leave a review! We appreciate your business and look forward to serving you in the future.

Rated 5 out of 5 stars

EASY ORDER ,NO PROBLEM WITH ORDER FAST…

EASY ORDER ,NO PROBLEM WITH ORDER FAST DELIVERY

7 April 2026
Unprompted review
Contact Lens King Inc. logo

Reply from Contact Lens King Inc.

HI. Thank you for your order and taking the time to leave a review! We appreciate your business and look forward to serving you in the future.

Rated 2 out of 5 stars

BEWARE! Overcharges Returning Customers.

It's scammy that they charge returning customers 2X more when logging in and re-ordering through their site. If you are logged out and purchase through Google Shopping or visiting contactlensking.com directly, you are given a much cheaper price.

This is clearly a strategy to gouge loyal customers, which is pretty lame. Do better ContactLensKing!

6 April 2026
Unprompted review
Contact Lens King Inc. logo

Reply from Contact Lens King Inc.

HI. We apologize for any price difference you may see. We do our advertising with Google therefor, if any of our products are on sale you will need to do a Google search to activate the sales link. We appreciate your business and look forward to serving you in the future.

Rated 2 out of 5 stars

Website is too complicated on reorders

The website is far more complicated than it needs to be. Why is it impossible to simply reorder something that has been purchased before? Keep it simple!

2 April 2026
Unprompted review
Contact Lens King Inc. logo

Reply from Contact Lens King Inc.

HI. Thank you for your feedback and we apologize if you feel the reorder process is not easier to navigate. When reordering, there is a orange reorder button that will display all previous orders when clicked. You will then need to select the patient you are looking to purchase for and you will see another reorder button. Once that is clicked, there will be a popup asking if you would like to go to the cart with your items or continue shopping for another patient. Since we are always looking for ways to improve, please feel free to contact customer service with your suggestions. We appreciate your business and look forward to serving you in the future.

Rated 5 out of 5 stars

Great to shop

Always the most reasonable price.
Fast shipping as well

24 March 2026
Unprompted review
Contact Lens King Inc. logo

Reply from Contact Lens King Inc.

HI. Thank you for your order and taking the time to leave a review! We appreciate your business and look forward to serving you in the future.

Rated 5 out of 5 stars

Great website & fast delivery

Great website easy to navigate and usually very fast delivery

30 March 2026
Unprompted review
Contact Lens King Inc. logo

Reply from Contact Lens King Inc.

HI. Thank you for your order and taking the time to leave a review! We appreciate your business and look forward to serving you in the future.

Rated 5 out of 5 stars

Unbeatable price and warp speed shipping

Unbeatable price and warp speed shipping. I saved $400 on the price quoted by my eye doctor for the exact same product. Outstanding!

24 March 2026
Unprompted review
Contact Lens King Inc. logo

Reply from Contact Lens King Inc.

HI. Thank you for your order and taking the time to leave a review! We appreciate your business and look forward to serving you in the future.

Rated 5 out of 5 stars

Great price and fast shipping

I got a great price on the contacts I wear and received them within days. This was my first time buying from them and I am very happy with my experience!

16 March 2026
Unprompted review
Contact Lens King Inc. logo

Reply from Contact Lens King Inc.

HI. Thank you for your order and taking the time to leave a review! We appreciate your business and look forward to serving you in the future.

Rated 5 out of 5 stars

All Around The Best!

Your excellent customer service, you answer your phones promptly, your website is user friendly, your prices are competitive and your site accepts legitimate coupons which is SO MUCH appreciated, thank you truly! Your company is exceptional!

22 March 2026
Unprompted review
Contact Lens King Inc. logo

Reply from Contact Lens King Inc.

HI. Thank you for your order and taking the time to leave a review! We appreciate your business and look forward to serving you in the future.

Rated 5 out of 5 stars

CLK Often Has The Best Deals

Caught a very good discount at this time so I figured I'd take advantage to stock up on some contact lenses. Shipping was quick as well.

11 March 2026
Unprompted review
Contact Lens King Inc. logo

Reply from Contact Lens King Inc.

HI. Thank you for your order and taking the time to leave a review! We appreciate your business and look forward to serving you in the future.

Rated 5 out of 5 stars

Reorder process was simple and quick

Reorder process was simple and quick. Communication of order processing and delivery was excellent.

10 March 2026
Unprompted review
Contact Lens King Inc. logo

Reply from Contact Lens King Inc.

HI. Thank you for your order and taking the time to leave a review! We appreciate your business and look forward to serving you in the future.

Rated 5 out of 5 stars

Fast

Fast, easy, and quality products!

19 March 2026
Unprompted review
Contact Lens King Inc. logo

Reply from Contact Lens King Inc.

HI. Thank you for your order and taking the time to leave a review! We appreciate your business and look forward to serving you in the future.

Rated 2 out of 5 stars

Next Day Shipping - False Advertising

They claim "next day shipping" for an extra $30, yet they will take MUCH longer to ship your order because they don't keep the lenses in stock. Don't order contacts from this place unless you want to pay $30 express shipping for your contacts to arrive in 7+ days.

16 March 2026
Unprompted review
Contact Lens King Inc. logo

Reply from Contact Lens King Inc.

Thank you for your patience, and we apologize for any frustration this situation may have caused.

As noted on our website, the “Shipping Time” listed for each delivery service begins only after the order has been fully processed and dispatched from our distribution center. Once your order ships, you will receive a confirmation email with the shipment details.

After reviewing your order, we found that the product you purchased is a specialty lens that must be ordered directly from the manufacturer, as indicated on the product page. These lenses typically take approximately 2–3 business days to arrive at our distribution center, depending on when the order was placed and when the prescription verification was completed.

Please also note that during checkout, when expedited shipping is selected, a notification appears stating: “Orders ship once your prescription is verified and lenses are in stock. Next-day or second-day shipping deliveries are made on weekdays only.”

We sincerely apologize for any inconvenience this may have caused and appreciate your understanding.

Rated 5 out of 5 stars

Easy to navigate

Easy to navigate. Clear information about product costs and added fees.

15 March 2026
Unprompted review
Contact Lens King Inc. logo

Reply from Contact Lens King Inc.

HI. Thank you for your order and taking the time to leave a review! We appreciate your business and look forward to serving you in the future.

Rated 5 out of 5 stars

Great price even with a processing fee…

Great price even with a processing fee of $85, it was way cheaper than my doctor's office, 1-800 contacts and Lens.com. Delivery charge wasn't bad with ok Delivery time listed (we will see if they are true). It was way for me to find my brand and enter my prescription information and it was easy to upload a copy of my prescription for verification.

14 March 2026
Unprompted review
Contact Lens King Inc. logo

Reply from Contact Lens King Inc.

HI. Thank you for your order and taking the time to leave a review! We appreciate your business and look forward to serving you in the future.

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